Brands overcomplicate what customers are looking for. After all, I think there’s only one thing that should be considered, with that being… A great product that actually works. As there are plenty of brands out there selling products that lack quality. Where it’s clear the brand was built without genuine care for the customer's needs. As I believe business should be about both sides getting a fair exchange of value. Now there are other desires customers have such as feeling involved and part of something. Where you can use subscriptions, communities, or even sending out mail as a way to thank your customers. This way they see your brand going the extra mile which they’ll come to appreciate and talk more about you. Obviously, you could get specific into the branding, marketing, and messaging behind your brand. But I genuinely think if you have a great product that works and you make your audience feel part of something. You can’t go wrong. P.S. What do you think customers are looking for the most?
I completely agree with you. At the core, customers are really looking for a great product that works. Elijah Khasabo
Chase simplicity
True. Building a community around your brand is a great way to show you care. Customers appreciate the extras
Top Ecommerce Email Marketer & Agency Owner | We’ve sent over 1 billion emails for our clients resulting in $200+ million in email attributable revenue.
6moLove the point about customer value. Business should be a win-win, not just a sale