Egg Innovations’ Post

An account manager is a professional responsible for managing relationships with clients or customers. They typically work in sales or customer service roles, focusing on maintaining and growing existing accounts. Their duties may include understanding client needs, addressing concerns, upselling or cross-selling products or services, and ensuring customer satisfaction. Account managers often act as the primary point of contact between the company and its clients, fostering long-term partnerships and driving revenue growth. #LPU career planning

Sales Rep vs. Customer Service Rep: It’s Time Employers Stop Confusing the Two In today’s job market, it’s alarming how often I see job descriptions that blur the lines between Sales Representatives and Customer Service Representatives. While both roles are critical to a company’s success, their core functions are vastly different and should be treated as such. Yet, too often, employers bundle them into a single position, leading to confusion for candidates and inefficiencies for businesses. Let’s break it down: Sales Representatives are focused on one primary objective, closing deals. They spend their time prospecting, building relationships, and negotiating contracts. Their performance is tied to their ability to meet sales targets and generate revenue for the company. They are on the front lines, responsible for driving growth and bringing in new customers or expanding current customer relationships. On the other hand, Customer Service Representatives are the backbone of customer satisfaction. Their role is to address inquiries, resolve complaints, and ensure customers are happy with their purchase. They work to maintain long-term relationships, often providing post-sale support to guarantee a smooth experience for the customer. It’s time we stop confusing the two. These roles demand different skills, mindsets, and approaches. Combining them into one position dilutes the impact each function can have on your business. Sales reps need to sell; customer service reps need to support. Employers, let’s be clear in our job descriptions. By distinguishing between sales and customer service, we can attract the right talent for the right roles and ensure our teams are set up for success. #SalesVsService #CustomerService #SalesTips #HiringRight #JobDescriptions #WorkplaceClarity #TalentManagement #CareerAdvice #BusinessGrowth #EmployeeExperience

When we help our clients build top-notch customer teams, we often get asked about our secret to success. While there are many components, one of the most crucial is hiring the right people! Hiring people with the right attitude ensures your team is motivated, adaptable, and resilient. Here's why: 💡 Self-Motivated: Employees who are naturally driven and flexible can quickly adjust to new challenges. 💡 Resilience and Endurance: A positive mindset helps navigate setbacks with determination. 💡 Human-Centric Approach: Empathy and understanding foster better customer relationships. Skills can always be taught, but the right attitude is irreplaceable. Prioritize attitude in hiring to shine in customer satisfaction! #hiring #workculture #customersatisfaction #growthmindset #aiera

Attention to Detail: Attention to detail is a vital skill in customer service. It’s essential to be thorough and accurate when dealing with customers’ concerns and questions. Paying close attention to details can help you identify potential issues before they become bigger problems. Time Management Skills: Time management is crucial in customer service. Being able to prioritize tasks and manage your time efficiently can help you provide prompt and effective service to customers. Employers are looking for candidates who can manage their time effectively and meet deadlines. Sales Skills: While not all customer service roles involve sales, having sales skills can be an asset. Being able to identify opportunities to upsell or cross-sell products or services can help increase the company’s revenue and improve customer satisfaction. Visit the website https://lnkd.in/dNM8tq8s for more info. #customerservice #resumetips #communication #problemsolving #empathy #patience

Sales Supervisor Job Description You will also play a pivotal role in building and maintaining strong customer relationships, resolving escalated customer issues, and ensuring the team consistently delivers exceptional service that reflects positively on the company's reputation.Conducting regular performance assessments of team members, delivering constructive feedback, and initiating corrective actions as required, while cultivating a positive team environment.Partnering with upper-level sales management to co-create sales plans and budgets, offering valuable perspectives to optimize operations and boost effectiveness.Performing routine performance evaluations for team members, offering valuable feedback and instigating corrective measures when warranted, within a nurturing team setting.Creating and enacting strategic sales plans, keeping a vigilant eye on market shifts and rival activities to discover new avenues for business expansion.Building and executing effective sales strategies, closely monitoring industry trends and competitive moves to capitalize on emerging business prospects. Skills Effective Communication: Effective communication is at the core of my leadership style. I adeptly communicate targets, expectations, and changes in strategies to my team, ensuring everyone is aligned and informed. Moreover, my strong interpersonal skills enable me to collaborate seamlessly with cross-functional teams to drive cohesive business outcomes.Proficient in leadership, I possess the ability to guide and inspire my sales team, driving them to exceed targets through my leading-by-example approach.Strategic thinking is my forte, enabling me to develop comprehensive sales plans that capitalize on market opportunities and drive consistent growth.I'm dedicated to creating customer-centric solutions, inspiring my team to consistently provide value that meets and exceeds customer needs.Elevating performance is my passion, as I use analytics to identify opportunities for growth and provide strategic guidance that fuels continuous improvement.Optimizing team performance is second nature to me, as I leverage performance metrics to refine strategies and cultivate a culture of excellence. > Middle East Jobs Submit Your CV https://bit.ly/3wiN7pf #middle_east_jobs #كل_يوم_100_وظيفك_جديدة_ليك #وظائف

Your product description is the first point of contact with your customers. Using this part effectively can save you a lot of money, customers, time, and staff resources. By doing it correctly: -You will reduce potential customer inquiries, as they will find everything they need in the description, minimizing extra work for your customer service team. -You will decrease the number of customers receiving unexpected items, as clear and detailed information helps them make informed decisions. -You will reduce disputes and partial refunds, because a clear description leaves no room for misunderstandings. By addressing all of the above, you save money and won’t need to hire additional staff to handle extra work caused by unclear product descriptions.

good opportunity

DVA is not associated with this job. Customer Success Manager (Japan) https://lnkd.in/gBfYKkxb Carrot is seeking a Customer Success Manager to support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction. The Customer Success Manager acts as a trusted advisor to HR benefits leaders, helps communicate the value of the Carrot product, and responds to customer needs, questions and requests. Our Customer Success Managers: Proactively engage with customers to understand their needs, challenges, and objectives. Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice. Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they receive from our solutions. Act as a customer advocate within the company, representing their feedback and needs to relevant teams. Ensure timely resolution of customer issues, working closely across Carrot teams. Provide education and resources to customers to enable them to effectively use our products/services. Conduct regular check-ins to ensure customers are leveraging the full capabilities of our offerings. #employeeexperience #people #culture #hiring #talent #skills #passion #leadership #hr #humanresources #team #strategy #hrstrategy #business #team #careers #employment #jobs #hiring #job #jobsearch #recruitment #career #work #careers #recruiting #nowhiring #resume #jobhunt #business #jobseekers #jobopening #jobseeker #hiringnow #interview #jobsearching #vacancy #cfbr #education #jobinterview #jobopportunity #employmentopportunities

We are hiring !!! Job Title: Customer Relationship Executive (CRE) Salary- Upto 25k + Handsome incentive Expr- Min 1 Year Communication- Fluent english Job Overview: As a Customer Relationship Executive (CRE). you will play a crucial role in ensuring positive customer experiences and fostering long-term relationships with our valued clientele. Your primary responsibilities will include conducting feedback calls, reaching out to new customers, assisting with inquiries, and providing support throughout the service process. While technical expertise is not required, effective communication skills and a passion for delivering exceptional customer service are essential for success in this role. Key Responsibilities: 1.     Conduct Feedback Calls: ·        Reach out to customers three days after their vehicle's delivery to gather feedback on their experience. ·        Listen attentively to customers' feedback, address any concerns or issues they may have, and document their responses for further analysis and improvement. 2.     Outreach to New Customers: ·        Proactively contact new customers to introduce them to BASCA Motor Works and promote our service packages. ·        Effectively communicate the benefits of choosing BASCA for their automotive needs and provide assistance in scheduling appointments or consultations. 3.     Provide Customer Support: ·        Assist customers with inquiries and requests, demonstrating patience and empathy in all interactions. ·        If faced with technical queries beyond your expertise, politely ask the customer to stay on the line while you connect them with one of the owners for expert consultation. 4.     Greet and Assist Visitors: ·        Welcome new customers visiting the workshop and ensure they feel valued and attended to from the moment they arrive. ·        Assist with necessary paperwork and guide customers through the service initiation process, maintaining a friendly and professional demeanor at all times. For more information contact us at 8700372929

Hey Guys 😎 , If you know of any Senior/Lead Sales professionals (B2C) 📣 who have Ukrainian citizenship 🇺🇦 and are potentially looking for new opportunities, please contact me or Tetiana Vasyliuk directly through a message or tag them below in the comments section of this post. Your likes, shares, and comments are highly appreciated, as always 👏 . At https://lnkd.in/dm4vQjqE you can find basic information #SalesB2C #SalesIT #SaaS_sales #CustomerCareSales #StrukturaTeam