Proud about our latest Fit for the Future report about trust in technology! If you haven’t seen it yet, here is the latest research and insights in Vodafone Business and LSE Consulting's latest #FitForTheFuture report here: https://lnkd.in/e96_jHwu
Businesses think customers trust them more than they actually do - by a margin of 11%. So how can businesses close the #TrustGap? 🕳️ Vodafone Business CMO, Amanda St L Jobbins, author, Matthew Syed and Dr. Dario Krpan, explain how technology, such as AI, may be the key to winning customer trust. You can discover the latest research and insights in Vodafone Business and LSE Consulting's latest #FitForTheFuture report here: https://lnkd.in/e96_jHwu #Research #Trust #Business #Customers #AI #Technology
Shedding my corporate skin and stepping onto a different path
3moInteresting insights! It's quite a tightrope for businesses to walk balancing humanity with use of generative AI and chatbots.