Dynamic Yield by Mastercard’s Post

📢 New Article Alert I'm excited to share my article on the critical role personalisation plays within the upcoming Consumer Duty regulations coming into full effect this July in the UK. While some banks may view the new mandate as a costly setback, it presents an opportunity to embrace cross-channel personalisation to both meet regulatory requirements and enhance customer experience. Here’s a glimpse of three examples: 🔵 Keep Travelers Informed While Abroad: Personalised notifications can help customers avoid double currency conversion fees by advising them to pay in local currency, making their travel more cost-effective. 🔵 Help Avoid Overdrafts: Banks can use personalisation to alert customers about low balances and potential overdrafts, helping them avoid fees and manage their finances better. 🔵 Offer Scam Warnings: Personalised alerts can inform customers about local scams when traveling, ensuring they stay safe and informed. By integrating these personalised approaches, banks can better align with Consumer Duty mandates while fostering stronger, more meaningful relationships with their customers. 👉 https://lnkd.in/eas4iHFi I’d love to hear your thoughts and experiences on this topic. How is your organisation preparing for the new Consumer Duty regulations? #FinancialServices #Personalisation #ConsumerDuty #BankingInnovation #CustomerExperience #RegTech

💡 Discover the top ways banks can sometimes fall behind the times with insights from industry experts including Bluevine CFO David Quinn. On Yahoo Finance: 6 Signs Your Bank Isn’t Keeping Up With the Times 👉 https://blvn.com/4b5Zdp2

Banks and credit unions are increasingly using digital channels, but consumers still value personal relationships. Humanizing the digital consumer experience can provide convenience without losing connection. 👥 Learn more in our new blog: https://lnkd.in/gHiu2Mvm

Banks and credit unions are embracing digital, but having a personal touch remains key. Discover how to blend convenience with connection. Read our latest blog! #Digital #Personal

Embracing digital doesn't mean losing the personal touch. Read our blog to see how humanizing digital can enhance the member experience. #cx #Marketing

Reading between the lines is how you skate to where the puck is going... If you're looking to play in the financial services space, it's critically important to understand the overarching regulatory pressures, constraints, and opportunities.

🚀 Nice insights, Bank of America + PYMNTS. In response to improving fraud in an “always on” ecosystem, BillGO has the secret sauce for faster payments with a killer fraud product using AI and ML in real-time. Can't wait to see what FI partnerships cook up! 🔥 🏎️💨 #BankingInnovation #RealTimePayments #AI #ML #Fraud #FinancialInstitutions

This regulator is pensive of the breath, scope, and dynacism of his role, and those of his colleagues in the federal regulatory governance. It seems to this observer that the actions or inactions of bank executives causes regulators to reassess the environmental risks on a real time basis. "OCC’s Hsu wants to label domestic systemically important banks The regulator spoke at length on the need for horizontal, risk-based supervision — and the equivalent of regular physical exercise." "U.S. banking agencies should consider a framework to designate certain banks as systemically important on a national scale, Acting Comptroller of the Currency Michael Hsu said Tuesday at a conference in Germany. “While the post-2008 financial crisis reforms have significantly improved large bank resilience, resolvability and manageability, the risks of backsliding and stasis are increasing as memories of the financial crisis fade,” Hsu told the joint European Banking Authority and European Central Bank conference in Frankfurt. The Dodd-Frank Act and other measures have boosted the oversight of global systemically important banks, but regulators must ensure large non-GSIBs don’t fall through the cracks, Hsu said. “Given last spring’s banking turmoil and the projected growth of large banks … we must ensure that our supervision and regulation of non-GSIB large banks are not under-calibrated,” he said." #banks #regulation #keepingcurrentwithenvironmentalchanges

Do customers trust financial providers with their data? According to our latest 2024 Banking on Banks report: Data and Trust, half of consumers in the UK (53%) and Germany (55%) have faith that their bank looks after their data properly. In other countries, such as Italy (74%) and the US (72%) this sentiment is stronger, with a clear majority saying their providers are trustworthy. Find out more in CRIF’s latest report! https://hubs.ly/Q02PDWmG0 #BankingonBanks #CRIF

In a digital world, personal relationships matter. Learn how credit unions can stay connected with their members in our new blog. #CreditUnion #MemberRelationships