𝐓𝐚𝐥𝐞 𝐨𝐟 𝐀𝐮𝐭𝐡𝐨𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 𝐀𝐰𝐚𝐤𝐞𝐧𝐢𝐧𝐠
#leadershippitfall
In a modern conference room of a thriving MNC firm, Rajan, the divisional head, standing in the front, in his tailored suit and confident posture addressed his team:
“𝒀𝒐𝒖 𝒉𝒂𝒗𝒆 𝒕𝒉𝒆 𝒇𝒓𝒆𝒆𝒅𝒐𝒎 𝒕𝒐 𝒕𝒉𝒊𝒏𝒌 𝒂𝒔 𝒚𝒐𝒖 𝒇𝒆𝒆𝒍 𝒃𝒆𝒔𝒕, 𝒃𝒖𝒕 𝒘𝒉𝒂𝒕 𝒘𝒊𝒍𝒍 𝒉𝒂𝒑𝒑𝒆𝒏 𝒊𝒔 𝒆𝒙𝒂𝒄𝒕𝒍𝒚 𝒂𝒔 𝑰 𝒔𝒂𝒚.”
The words hung in the air. Rajan’s direct reports, each with over a decade of industry expertise, exchanged glances. Their ideas were shelved before they could be voiced.
𝐓𝐡𝐞 𝐅𝐚𝐥𝐥𝐨𝐮𝐭
In weeks, the cracks showed:
𝑰𝒏𝒏𝒐𝒗𝒂𝒕𝒊𝒐𝒏 𝒔𝒍𝒐𝒘𝒆𝒅: Smitha stopped sharing her ideas. “Why bother?” she thought.
𝑪𝒍𝒊𝒆𝒏𝒕𝒔 𝒈𝒓𝒆𝒘 𝒖𝒏𝒉𝒂𝒑𝒑𝒚: Alex, a senior client success manager followed Rajan’s rushed timeline, despite voicing concerns. The presentation fell flat before the client, because of incomplete data insights.
𝑻𝒆𝒂𝒎 𝒎𝒐𝒓𝒂𝒍𝒆 𝒅𝒊𝒑𝒑𝒆𝒅: Feeling undervalued, their inputs overlooked by Rajan’s unilateral decision-making. Members began eyeing the exit door.
The team settled into autopilot, executing without questioning a habit that killed innovation. As performance faltered and attrition rose, the division’s progress stalled.
The business impact was obvious, and whispers of disengagement reached the C-suite.
𝐓𝐡𝐞 𝐓𝐮𝐫𝐧𝐢𝐧𝐠 𝐏𝐨𝐢𝐧𝐭
Prathiba, the CEO, soon requested a meeting with Rajan for a candid and open conversation.
"Rajan, you have a talented team, you are not utilizing them. Leadership isn’t about dictating; it’s about enabling. Let’s fix this."
Rajan with the CEO and CPO identified an executive coach who helped him rebuild his approach. With coaching, he shifted his style in the next strategy meeting:
𝑨𝒔𝒌𝒆𝒅 𝒇𝒐𝒓 𝒊𝒏𝒑𝒖𝒕: “What’s the best way forward?” sparked fresh ideas he had not considered previously
𝑬𝒎𝒑𝒐𝒘𝒆𝒓𝒆𝒅 𝒆𝒙𝒑𝒆𝒓𝒕𝒔: “Alex, your insights are sharp can you lead this?” rekindled confidence.
𝑨𝒅𝒎𝒊𝒕𝒕𝒆𝒅 𝒇𝒂𝒖𝒍𝒕: “I have been too rigid. Let’s change that.” Inducing psychological safety
𝐑𝐞𝐯𝐢𝐯𝐚𝐥
Months later, the division rebounded — innovation soared, clients returned, and the team felt valued again. Rajan’s leadership evolution became a case study within the company, inspiring others to rethink their management styles.
Have you experienced something similar? What helped you or your team to recover and thrive?
#BusinessImpact #PsychologicalSafety #CultureAndPerformance #HRM #OrganizationalDevelopment #LeadershipLessons #TeamEmpowerment