DRUID AI’s Post

🌟 AI is Elevating the Convenience Store Experience 🌟 At InStore.ai, we're thrilled to be part of the AI revolution in the fuel & convenience industry, where retailers are using cutting-edge tools to streamline operations and boost customer satisfaction. In this NACS Show article, Cubby’s shares how our AI-powered insights and recommendations are transforming how they identify facilities issues, improve loyalty sign-ups, and enhance promotional efforts - all through the power of voice analytics. 💬📊 As AI-powered solutions continue to evolve, InStore.ai is helping fuel & convenience stores become more efficient, proactive, and data-driven. We’re proud to be supporting retailers in leveraging AI to stay ahead of the curve. Check out the full article in the comments below to see how AI is driving meaningful change for convenience retailers.

Check out the opportunity to use AI with InStore.ai to improve the Customer Experience, Associate Engagement and Operational Efficiency in your organization. Reach out to me or one of our team members to learn about next steps to driving improved results at your company.

Great article. Some of the amazing insights & capabilities that we've seen unlocked out of leveraging InStore.ai and their AI generated abstracts .... - Is every guest greeted appropriately as they enter each of your locations? - Is every guest asked if they are part of the loyalty program today and if not - what are the responses and objections? Are the benefits clearly communicated aligned to the current training program? - Are team members consistently upselling and emphasizing in-store promotions when appropriate? Are team members able to add one additional item in the "basket" and can it be measured based on each interaction? - What are the highest performers doing differently that we can learn and continually tune and redirect into the new team member training & development program? - How can we capture & measure guest feedback about new food product launches or promotional CPG items? - When people come in to apply for open roles - how is this responded to by existing team members and handled? Is there an opportunity to improve how team members reply to this request? - How do we identify & capture team member successes with their guests upon delivering amazing service? - How do we handle guest complaints reg outdoor operations at the forecourt, cleanliness of facilities, stock levels or product availability? What are the lessons to be learned? - How do we identify real time "threat" & other asset protection scenarios where team members or other guests may be in jeapordy or require real time support as an incident may be happening? - Is the guest thanked for being a loyalty member or simply for stopping by upon leaving? - What are the options to "gamify" & capture in data these unique positive interactions, score them and socialize them within the same store, by district, by region, chainwide - to see which stores, teams & districts are going above and beyond & hitting the highest levels of customer success? and these are just a few data points..... surveys performed at the point of purchase from either dynamic questions or sms/emailed post transaction surveys are very useful but can't capture the engagement or overall customer sentiment from that exact moment in time with this level of insight & clarity. This is truly game changing to c-store, retail, QSR & hospitality operations and anywhere "a guest conversation matters". IYKYK. Great stuff InStore.ai team - Jay Blazensky Marc Della Torre Emily Nave Adrien Vinches Brandon Warshaw

🌟 The AI-Enabled Future of Retail 🌟 AI is transforming the retail landscape, from hyper-personalized shopping experiences to predictive analytics, inventory management, and fraud prevention. Kathleen Walch’s insightful piece on Forbes delves into how technologies like computer vision, chatbots, and dynamic pricing are shaping the next generation of retail experiences. As retailers embrace AI to optimize operations and enhance customer satisfaction, the opportunities for innovation seem boundless. 📈💡

From optimizing inventory management to delivering personalized shopping experiences, Walmart leverages Agentic AI to set new standards in retail efficiency and customer satisfaction. 🛒✨ With Data Doers, retail companies can unlock the full potential of Agentic AI, transforming operations with tailored solutions for smarter supply chains, enhanced customer insights, and real-time decision-making. Let’s shape the future of retail together. 🚀 #AgenticAI #RetailInnovation #DataDoers

Transform your grocery retail strategy with the power of AI! AI-driven personalization is transforming the grocery industry by boosting revenue and enhancing customer loyalty. Our latest infographic breaks down the key trends, real-world results, and the future of grocery shopping with AI. Check out the full infographic here: https://lnkd.in/euRUpQNf #GroceryRetail #AIinRetail #Personalization #Wynshop #CustomerLoyalty

I know it's early, but you could be raking in more $$ per eComm customer before Thanksgiving dinner! Here’s a prime example of why you should implement Halla today! Check out this latest infograph showcasing Halla's real-world success—see how much you could potentially add to your bottom line. Don’t get left behind in the future of personalization!

Harnessing AI in the retail industry offers unparalleled advantages, from personalized shopping experiences to the streamlining of logistical operations. This is key to paving the way for enhanced customer satisfaction and business efficiencies. Retailers that embrace AI will transform how they connect with customers, foster relationships that drive growth and supercharge their competitiveness.  Read more in this enlightening article by Retail Gazette> https://hubs.ly/Q02p6Hm40 #retailinnovation #aiautomation #lastmiledelivery #customersatisfaction

🚀In the fast-paced world of retail, meeting the evolving expectations of consumers demands innovative solutions. The industry stands on the brink of a revolution, driven by AI technology. We Adastra proposing an AI-powered strategy that revolutionizes customer interactions and optimizes our supply chains. Imagine personalized shopping experiences at scale, predictive inventory management, and perfectly balanced demand and stock levels. This isn't just about solving today's challenges; it's about setting a new standard for innovation and customer satisfaction in retail. Do you want to hear about more insights based on our expertise in Retail? Lets chat, book 1:1 with me (link in my Bio)! #GCP #AdvancedAnalytics #DigitalTransformation #RetailRevolution #AIInnovation #FutureOfRetail

As we embrace AI innovations, let’s ensure they deliver real value and enhance customer experiences. The future of retail is here! In an article for our #client Ingenico, Yacine Mahfoufi, the Head of Global Marketing and recognized as a LinkedIn Top Leadership Voice in 2024, dives into AI's enhancement of the payments space with Retail Touchpoints. #Retail #AI #CustomerExperience #Innovation #Marketing