Dr. Michael Toedt’s Post

🌟 See howSircle Collection increased booking revenue by 37% and streamlined operational performance with Cendyn CRM! With 20 hotels across Europe and 26 restaurants and bars in some of the world’s most interesting neighborhoods, Sircle Collection is known for amplifying local specialties, surprises, and secrets with a modern luxury twist. @[ Seid Dado Ljumanovi](urn:li:person:7V5geEkg5s)c, Group Director of Digital Media & CRM at Sircle Collection, shares, "What makes Cendyn different is their openness to explore and willingness to adjust to Sircle’s needs. The two-way connection between our PMS and Cendyn CRM was crucial, allowing us to generate revenue, upsell, focus on loyalty, and serve our guests better. Now, we are looking to expand our CRM connections to an even more active use of our data, and Cendyn is the right partner for us to move together on that direction." Dive into their journey and discover the impact of an integrated CRM strategy. 👉 https://ow.ly/TS1F30sHRbT

🌟 See howSircle Collection increased booking revenue by 37% and streamlined operational performance with Cendyn CRM! With 20 hotels across Europe and 26 restaurants and bars in some of the world’s most interesting neighborhoods, Sircle Collection is known for amplifying local specialties, surprises, and secrets with a modern luxury twist. @[ Seid Dado Ljumanovi](urn:li:person:7V5geEkg5s)c, Group Director of Digital Media & CRM at Sircle Collection, shares, "What makes Cendyn different is their openness to explore and willingness to adjust to Sircle’s needs. The two-way connection between our PMS and Cendyn CRM was crucial, allowing us to generate revenue, upsell, focus on loyalty, and serve our guests better. Now, we are looking to expand our CRM connections to an even more active use of our data, and Cendyn is the right partner for us to move together on that direction." Dive into their journey and discover the impact of an integrated CRM strategy. 👉 https://ow.ly/n4uR30sHRWi

🌟 See howSircle Collection increased booking revenue by 37% and streamlined operational performance with Cendyn CRM! With 20 hotels across Europe and 26 restaurants and bars in some of the world’s most interesting neighborhoods, Sircle Collection is known for amplifying local specialties, surprises, and secrets with a modern luxury twist. @[ Seid Dado Ljumanovi](urn:li:person:7V5geEkg5s)c, Group Director of Digital Media & CRM at Sircle Collection, shares, "What makes Cendyn different is their openness to explore and willingness to adjust to Sircle’s needs. The two-way connection between our PMS and Cendyn CRM was crucial, allowing us to generate revenue, upsell, focus on loyalty, and serve our guests better. Now, we are looking to expand our CRM connections to an even more active use of our data, and Cendyn is the right partner for us to move together on that direction." Dive into their journey and discover the impact of an integrated CRM strategy. 👉 https://ow.ly/kbOz30sHUUI

🚀 Level up your hotel's success story with 🏨MyHotelCRM: Seamlessly🌀organize, automate, and accelerate your sales pipeline. From prospect to loyal guest, every interaction is effortlessly managed, ensuring unparalleled guest satisfaction and 💰 skyrocketing revenue. To Know More🔽 https://lnkd.in/dWj9Pmqh #HotelManagement #CRM #SalesGrowth #HotelCRM #HotelSalesCRM #MyHotelCRM #SalesOptimization #RevenueManagement #DataAnalytics #SalesStrategy📊 #HospitalityTech #DigitalTransformation #CRMSoftware #SalesEfficiency #DataAnalytics #BusinessGrowth #SalesCRM #hoteliers #HotelSales #CRM #HospitalityTech

😬⌛3 minute pitch ⌛😬 People who know me know that I like to be on stage and talk about the industry problems and how technology can solve these. Today I felt a bit outside my comfort zone as I was only allowed to use 180 seconds. This was much harder than talking for 45 minutes and damn I lost half of the things I was supposed to say. Using this forum now to recap: ❌ From receiving a lead until closure requires a lot of touch points. In a lot of cases this is all manual and systems are not connected to each other. ✅ We want to bring these touch points into one seamless platform that communicates directly to the operational software (PMS/S&C/RMS) allowing sales and marketing staff to streamline their work and have one source of truth for the management. Product #1 - Booking Engine for M&E and Groups 👉 Over 10% of M&E traffic should result into a lead 👉 60-70% of lead should convert to business across booking types Product #2 - Channel Manager / CRS for MICE channels 👉 No more outdated content, rates and availability 👉 One software to analyse performance across different channels. Real time analytics Product #3 - Global Lead Passing 👉 GSO and NSO can easily share leads on the fly while having visibility on performance of those leads. Product #4 - E-Proposal 👉 Convert both online and offline sales digitally while allowing customers to confirm, message and interact with the hotel on the E-Proposal. #ohsummit2024 #meetingpackage

I don't know who needs to hear this but after spending 20+ hours on ABM platforms research... A G2 badge is not a Michelin star ★ These G2 badges are everywhere. I get it. You got an award. Guess what... 1000s of businesses also got one. Most of your competitors also got a few. B2B & SaaS businesses love them but they can be easily gamed. You can buy yourself to the top or at the very least you get a 17th place consolation ribbon/badge. It's not a mark of excellence. It just means your business still has a pulse. Contrast that with a Michelin stared dining experience - You can be sure it's going to be memorable. Last but not least... these badges won't help with your conversion rate. We've experimented with it. Different businesses, different verticals, different sizes = all flat. #cro #experimentation #abtesting #optimization #digitalmarketing #b2b #saas #abm

#PDLDN24: Fireside Chat with Expedia Group “It’s not a marketing channel, it’s a business. They’re not vendors, they’re partners.” - Clayton Nelson, VP & GM Strategic Partnerships & Affiliates, Expedia Group Key takeaways: - Strategic partnerships and affiliates are among the fastest-growing segments of the business. - Applying a B2B perspective and metrics to the channel is crucial to Expedia’s growth strategy. - The journey isn’t always easy. Success and growth bring greater challenges, but the rewards are worth it. 📸 Maura Smith #PartnershipDay #MarketingGrowth #ExpediaGroup #Partnershipdaylondon #PDLDN

Getting High-Ticket Clients Isn't Always Easy. Landing high-ticket clients can be tough sometimes. You need more than just: 1. A great offer 2. A solid marketing strategy 3. A professional website (Here is what it takes to get one) • Understanding their pain points • Speaking directly to their desires • Building trust and authority • Delivering exceptional value Focus on: 1) Nurturing relationships 2) Providing personalized solutions 3) Showcasing success stories High-ticket clients invest in results, not just services. Position yourself as a trusted expert, and attract clients ready to invest. The best way to position yourself as an expert is to: -show every single day -share what you know -engage with audience That's it. Now go and apply the tips and get the new high ticket clients . If you loved the tips, repost ♻️ it in your account and follow Tanmay Purwar for more such practical tips. PS: what else can be added? ----- #HighTicketClients #PremiumServices #BusinessGrowth #ExpertPositioning #ResultsDriven

The B2B eCommerce Association is my pet project that is BLOWING UP!! A video will soon explain what it is. But for now, I just dropped dozens of resources into the community: trends, calculators, job descriptions, and checklists—to help you, the practitioners accelerate your digital initiatives, teams, and personal careers. We will be launching this year in North America, but globally, we already have hundreds in the association. Friends, this is not about your organizations, sponsors, or vendors. The B2BEA is about you! Your professional development, networking, and even things like building your personal brand in this community. It is rich. And you can sign up now (link in the comments). Free to join (practitioners only). cc: Brett Sinclair, Jay Schneider, Paul do Forno

Another thing I’ve realized about people who build a strong direct booking strategy: They attract more customers. By enhancing direct booking channels, suppliers can increase engagement and loyalty. Visit https://lnkd.in/dzyaH8J. #corporateeventplanner #corporatemeetingplanner #meetingmanagment #eventmanager #conferenceplanner #incentiveplanner #eventproducer