Doug van der Zee’s Post

🚀 Unlock the full potential of Microsoft Copilot! Watch our #ondemand #webinar & learn how to connect #MicrosoftCopilot to 3rd party data sources & discover how to integrate #Copilot with tools like #ServiceNow & #Jira. Don’t miss out – watch now! https://bit.ly/3NkBvvy #UplandBAInsight #Microsoft

#AzureDaily Discover the power of integrating #ServiceNow with #Microsoft365's Copilot! Improve collaboration, streamline requests, and unleash the potential of your IT service management. Level up your organization's workflow! 💻🚀 #AzureCloudExpert #MicrosoftAzure #ITSM

Do you want to place #ai on top of your existing ticketing and inventory data? If you have one of these products, you can add AI with ease! - ServiceNow - Intune - Connectwise - Jira - ManageEngine ServiceDesk -Zendesk (many more... nearly 50 more!) Now, you can get amazing insights into your data to reduce #MTTR for all tickets! #helpdesk Microsoft Microsoft Intune Microsoft Copilot ServiceNow #ticketing #inventory

By now, many have become familiar with Copilot's incredible capabilities within Microsoft 365. But what if you could extend these Gen AI features to non-Microsoft products and have Copilot intelligently work with third-party data - sorting, categorizing, and even creating detailed reports? That’s where Microsoft's extensibility tools, like Copilot Studio, come in. In my latest video, I'll walk you through, step-by-step, on how to connect Copilot to ServiceNow. This includes preparing the 365 tenant, configuring the ServiceNow connector and a demo of its capabilities. By the end, Copilot will not only report on all the ServiceNow incidents, but also generate a summary report for status updates. A special shoutout to Danny Dias for his guidance through this process. #MicrosoftCopilot #CopilotStudio #ServiceNow https://lnkd.in/gJvBs9F5

#microsoft launched a major update to #Copilot that not only helps it compete with #Claude but it takes advantage of their deep platform capabilities. This is the start of "Platforms as a product" - where corps can simplify disparate product lines into an experience that is situationally-adaptive. It's great news for major players —Adobe, Google, Atlassian, Salesforce, etc— who want you to get the most value out of your subscriptions. But bad news for single products that now seem unnecessary. Situationally-adaptive is a fascinating new capability that means the product is designed to be assistive by inferring what you're trying to complete, from which assets, and with whom you'll be collaborating. Salesforce is planning to do something similar with #Slack. The vision being as a hub to command and monitor your various #AIagents. https://lnkd.in/gu_FRGps

ServiceNow customers - are seeing the power of AI - right within their Office environment. A simple connection to the Office Graph database allows Copilot for M365 to bring ServiceNow data right into view along with your existing data. Think - summarization of ticket information - aka "Copilot show me a summary of all tickets opened last week regarding two-factor auth and provide it in table format". Think - knowledge base access right within Teams Chat - "Copilot how can I change my password?". Easy stuff - you can do today.. https://lnkd.in/e-tJAxtG #MicrosoftCopilot #ServiceNow

Today I earned my "Get started with Microsoft Copilot for Service" badge! I’m so proud to be celebrating this achievement and hope this inspires you to start your own @MicrosoftLearn journey! Impressed by the Seamless Integration of GenAI with Copilot in D365 for Agents and Customers. I’ve been exploring the capabilities of Copilot within Dynamics 365, and I must say, it’s remarkably straightforward to leverage GenAI features. The ability to tap into data sources from platforms like #ServiceNow and #SalesForce is another standout feature #Dynamics365 #AI #Productivity #MicrosoftCopilot #AI Looking forward to implementing it in the near future! Lets go team - Komathi Mohanasundaram!

Here’s your chance to fully leverage the power of Microsoft Copilot and achieve your organization’s business goals. Introducing Valorem Reply's Copilot Adoption Hub - A Microsoft-funded initiative designed to fast-track your organization’s journey to successfully adopting Microsoft 365 Copilot. Highlights: ✅Understand Copilot Use Cases ✅Accelerate Adoption with a Proven Framework ✅Enable Everyday Usage of Copilot ✅Build Confidence with Full-Service Change Management Learn More: https://ow.ly/jEGi50TJp37 #Microsoft #Copilot #CopliotAdoption Margaret Hahn I Richard Acreman I @Ashley Evans

What dos it mean to have multiple LLMs working in concert. Here is a great example of a general purpose (Copilot) and domain specific (Now Assist) working in concert to make the world of work better for employees. Straight from #Know24! Learn more about the new ServiceNow Now Assist and Microsoft Copilot integration. http://spr.ly/6044dKrfO

Microsoft 365 Copilot - Small Business Guide to Set Up Copilot #microsoft #mechanics #azure