Dominec Holmes’ Post

Building rapport is crucial for fostering long-term relationships and maximizing business opportunities. Here are some strategies to help you build strong connections with dealer accounts: Listen Actively: Understand their needs, challenges, and goals by actively listening to their concerns and suggestions. Provide Value: Offer valuable insights, product knowledge, and support that demonstrate your commitment to their success. Be Responsive: Respond promptly to inquiries, requests, and concerns to show that you prioritize their business. Build Trust: Be honest, reliable, and transparent in your interactions to establish trust and credibility. Personalize Communication: Tailor your communication and interactions to each dealer's preferences and personality, showing that you value their individuality. Offer Training and Support: Provide training sessions, resources, and support to help dealers succeed with your products or services. Follow Up Regularly: Check in regularly to see how they're doing, address any issues, and offer assistance or solutions as needed. Celebrate Successes Together: Acknowledge and celebrate their achievements and milestones to strengthen your bond and mutual success. Be Flexible and Adaptive: Adapt to their changing needs and preferences, and be willing to adjust your approach accordingly. Maintain a Positive Attitude: Approach interactions with enthusiasm, positivity, and a genuine desire to help them succeed. By consistently applying these strategies, you can build strong rapport with dealer accounts and cultivate lasting partnerships that benefit both parties.

The clip below is a masterclass in the profound importance of relationship management. Establishments of relationships based on rapport, authenticity, credibility, trust, respect and understanding of client has the potential to result in sales. Focus on Relationships first and Sales next.

✨ Be Diligent. Be Confident. Be Client-Centered. ✨ In business, timing is everything—being on time, efficient, and knowing your product inside and out can make all the difference. If you don’t believe in what you’re selling, neither will your client. Confidence comes from understanding your product or service, and it’s contagious. But here's the key: It's not about pushing a sale. It's about truly listening, understanding your client’s goals, and genuinely caring about helping them get there. This approach not only builds trust but can turn a conversation into a partnership. When you focus on your client’s needs, the results follow—whether it’s closing a deal or adding value with another order. Remember, it’s not just business; it’s about people and their goals. 🙂

The professional sales process is a skill that is learned, exercised daily... knowing how to listen more than speaking, interpreting needs rather than imposing a solution, is having the client's trust and relationship more than your simple need to sell. .. the sale decides itself if you have managed to obtain the previous steps ...

When we shift our mindset from "selling" to "solving," everything changes. Here’s how you can make your product the go-to solution: Understand Their Pain Points: Dive deep into your customer’s challenges. What keeps them up at night? Tailor Your Message: Speak their language. Show them how your product specifically addresses their unique needs. Build Trust: Be authentic. Offer value before asking for the sale. Trust is the foundation of any lasting relationship. Prove It: Share success stories and testimonials. Real-world results speak louder than any sales pitch. Stay Engaged: Follow up and follow through. Show that you’re in it for the long haul, not just the initial sale. Let’s stop selling and start solving. Your customers will thank you, and your business will thrive. What strategies do you use to position your product as the ultimate solution? Share your tips below! 👋 If you found this helpful, follow me for more insights. ♻️ Repost to spread the word!

Last week, one of our unicorn founder clients returned to work with us. (+ 5 steps on how you can make your clients come back for more)! While each of our clients is special, this one has a very particular expectations in terms of content. There was a gap between what they wanted & what we recommended. Both of us needed to meet somewhere in between. While we were figuring this out, they decided to pause the services. But I was super happy when their team reached out to me this month. As a founder, I value client retention >>> client acquisition. - Acquiring a new client can cost 5-25 X more than retaining an existing one.  - Increasing customer retention rates by just 5% can increase profits by 25-95%. Now, which is better? 5 steps to keep your client coming back for more: 📌Consistent quality. The client knows they can count on us to deliver exceptional work every single time.  Maintaining high standards is vital - even a few subpar experiences can erode trust. 📌Understanding their needs. We take the time to truly understand this client's goals, expectations, and definition of success. Customising our approach keeps them satisfied. 📌Stellar communication. Our team provides frequent updates, always responds to questions, and ensures the client is in the loop. Clear communication prevents misunderstandings. 📌Added value. We don't just complete the stated deliverables - we go above and beyond with insights, recommendations, and a thoughtful approach. Clients appreciate the extra mile. 📌Personal connections. Business is built on relationships. We've developed a strong rapport with this client over years of collaboration. In a gist: Delivering remarkable service → focus on the client experience → value your communication. Do that, and your clients will be back repeatedly, just like this one. Their repeat business is the biggest compliment. #PersonalBranding #AgencyOwner

About 23 kilometers ran yesterday in pain. More than half a marathon. What did it involve? - Foot torn up to the point of bleeding - Muscle soreness, I can barely walk - Fever All just to prove to myself that I can. The decision was made within an hour. This is exactly how I approach every project, every client. Every new thing must be discovered anew, you have to show that there is more in it than anyone has ever seen. It's easy to be good. It's hard to be the best. And that's what I strive for every day. When approaching each project, I apply the rule of three fundamentals: - Check the possibilities/potential of the project/collaboration - See who you are working with - will this person help you during the project? - Assess whether you have the skills yourself, in the team, and if not, whether you can learn them for the project's needs. After entering the collaboration, I always check the fundamentals: - Conduct an analysis - Write a comprehensive action plan - Outline a strategy Only then can you implement everything else. PS. Photo done today, can barely walk. --- REPOST To Save Comment "client", and I will send you how we work to acquire clients. PS. DM me and learn how I can scale your business. Follow me to finally increase your sales!

"Business is more than just numbers. It’s about relationships." Early on, I focused solely on sales and revenue. But soon, I realized that what really matters are the connections you build. • Prioritize building trust over closing deals. • Long-term relationships bring repeat business. • Quality and transparency go a long way in keeping clients. Today, I ensure every client interaction is about more than just the transaction—it’s about building a lasting relationship. How do you build trust in your business? Let’s discuss in the comments below! ♻️ Repost this to help others build stronger connections.

𝗜'𝘃𝗲 𝘀𝗲𝗲𝗻 𝘀𝗼𝗺𝗲 𝗽𝗿𝗲𝘁𝘁𝘆 𝘀𝗵𝗼𝗰𝗸𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗮𝗻𝗱 𝗰𝗮𝗹𝗹𝘀 𝗶𝗻 𝗺𝘆 𝘁𝗶𝗺𝗲! 🙈 ☠ If your business development strategy is to contact a business once and move on, you’ll achieve very little.   🤮 When you speak to a company and your sole mission is to gain something for yourself, you’ll achieve very little.   📧 Using one channel for communication to contact, guess what, you’ll achieve very little!   👀 Can you see the theme here?!   - Find a small number of businesses you want to target - If you need a script, have one – it will never not benefit you! - Have the right type of questions to uncover challenges and present your solutions - Have a strategy in place to follow – non-negotiable! - Part of that strategy has to include multiple touchpoints and different ways of contact – Phone, Email, LinkedIn, Video, try something different! - Be personable, don’t ramble, get to the point and get them speaking - Self-reflect every day and ask for advice/guidance if needed!   ⬆ The biggest part, take the no’s with open arms, you’re going to have terrible calls, move on and move on quickly ⏭   If you’re not doing business development, guess what, someone else will be, likely your competitor – what are you waiting for?! 🤳 Konker Tom Curtis Jevon Tom Maddi Patrick Charlie Abby Candler Rory Dan Hannah

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