Dillon Havens’ Post

Forbes recently highlighted 14 reputation management trends for 2024. Birdeye is leading the way, addressing key trends like: - AI Sentiment Analysis: Birdeye's advanced AI tools help brands understand customer sentiments in real-time, allowing for prompt and effective responses. - Strategic Review Placement: Our platform ensures that positive reviews are strategically placed to maximize visibility and impact. - Strengthening Brand Weaknesses: By identifying and addressing areas of improvement, Birdeye helps brands turn weaknesses into strengths. #reputationmanagement #propertymanagement 🔗 https://lnkd.in/dqxxpeBB

Excited to share my latest article on @Entrepreneur about the evolution of reputation management in the AI era. As CEO of Five Blocks, I've seen firsthand how digital landscapes shape brand perceptions. In this piece, I explore how AI is revolutionizing the way we build and manage reputations online. #ReputationManagement #AI #BrandStrategy

In the past, reputation was built through word-of-mouth and direct experiences. As our world connected more, we became curious about brands and individuals we couldn’t meet face-to-face. This shift made it necessary to find new ways to assess reputation. Traditional media played a massive role in shaping public opinion, teaching brands to influence their image through innovative media management: A practice that continues today in different forms. The internet has completely changed how we manage our reputations. With so much information available, understanding a brand’s reputation became more complex. Search engines began as simple tools that directed us to websites but evolved significantly with Google, which offered more relevant results through advanced algorithms. As search engines and AI technologies continue developing, brands and individuals must actively shape their digital reputations. They can effectively control their narratives by understanding how they’re perceived in traditional search engines and AI models. #ReputationManagement #ExecutivePresence #OnlineReputation #DigitalPresence #AI #BrandImage #PersonalBrand

Managing reputation has evolved from word-of-mouth and direct experiences to a complex ecosystem influenced by search engine advancements, online forums like Wikipedia and Reddit, and emerging technologies, including AI. This is a really insightful read on understanding how these digital platforms, search engines and AI modeling are rapidly changing the way brands are perceived – and how crucial that understanding is in maintaining control of your brand’s narrative. #ReputationManagement #DigitalPresence #Branding

In the digital world, managing your reputation is essential. In this comprehensive guide brought to you by https://lnkd.in/dtYAtBju , we embark on the journey of "Decoding Reputation Management: Understanding What It Is and Mastering the How-To."This Article delves into this evolution, highlighting the importance of digital tools, like AI, for keeping track of what's said about you online. # # # # # #

Found this article that effectively summarizes our journey with clients. It highlights how AI is already continuously consuming and processing information about individuals and brands. As the author Sam Michelson points out, brands and executives must realize their reputations are increasingly being shaped by a few influential AIs. As these AIs gain more prominence, their perceptions may become the primary voice influencing public sentiment about a brand or executive. The point is, don't wait. Act proactively. We can help.

How to Understand the Evolution of #ReputationManagement The changing digital and search landscape — from simply compiling results to attempting to give searchers the essence of a brand — requires those managing reputations to keep up with emerging tech to best serve their clients. AI is the latest stop on this journey. https://buff.ly/4dgryda #DigitalMarketing

Can AI build a proactive reputation management mechanism? For years, reputation management has been viewed as reactionary and a damage control activity. Today, a firm's reputation can be destroyed with a single tweet. It is now a strategic imperative for firms. It is a necessity. Firms that neglect proactive reputation management suffer a drop in - trust, loyalty and credibility. To deal with this uncertainty, firms are increasingly turning to - AI and machine learning. AI-led tools anticipate potential reputation issues before they come up. Here's how they achieve this: 1. Undertaking sentiment analysis in real time 2. Chatbots that deliver personalized engagement 3. Predictive analysis for analyzing historical data Firms that embrace AI as a strategic ally are able to enhance their reputation management. In the digital age, this is a must-have. Credit: Forbes and Michael Eslamboli https://lnkd.in/dgxzWf3q #reputationmanagement #marketing #publicrelations #AI #crisiscommunication #PerezConsulting

Disinformation travels fast. And generative #AI makes disinformation way too believable. Is your #ReputationManagement strategy AI-ready? Understanding the AI landscape, asking the right questions and having the right #communications partner matter. Read to see more. https://lnkd.in/eYuzMXCa

#SundayRead In the era of #AI, Reputation Management is leveling up to another dimension. Some call it RM 2.0, others describe it as a cutting-edge solution. No matter how it's labeled, undoubtedly it's here already (from a relatively long time in our fast-pace present) and gives us an ocean of opportunities to scale up the corporate and brand reputation, to free us from repetitive and "monkey tasks", to analyze #data with incredible speed while we, the human beings, remain focused on more valuable outcome, on the big picture and to be able to equally learn from, but also teach AI in improving its contribution. #Authenticity and how we #feel about the experience and interactions we have with other #people, brands and products will make the difference, like it was so far. Just it will become even more crucial to outstand and we are lucky to witness these unprecedented times where humans and #tech become best partners. And to all my #Bulgarian friends who are celebrating one of the most colorful fest today: Честита Цветница! P.S.: no AI used so far for my posts and texts, yet a great tool for content creation and definetely a lot to learn from if writing is not your strength. ;) https://lnkd.in/dewExGgZ