Digital Surfer’s Post

One of the top reasons for negative business reviews over the holiday season is unanswered enquiries or closed physical businesses that say they're open online 😩 The easy solution? Update your special trading hours online! This includes: ✅ Posting on social media and pinning that post so it's easy to find. ✅ Updating your Google Business Profile special hours AND doing a post. ✅ Adding a website banner (also ideal for shipping cut-offs). ✅ Refreshing your hours on your contact page to advise of any closures. ✅ Including a note on your enquiry thank you page as well as your email auto responder when they can expect a reply AND what to do in case of an urgent matter (if relevant). You can also include things like a link to or list of your most frequently asked questions to be extra helpful. They're all quick and easy things you can do to maintain your business's reputation. #ChristmasMarketing #HolidayMarketing #Christmas2024 #HolidaySeason #BusinessTips

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