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At Anthropos we are looking for a #BDR that will help us sell our solution to enterprises in a few selected European countries. Motivation, creativity and resilience are the 3 critical skills for this role. What will you sell? Medium and large companies are constantly transforming their people for new roles and new skills for their business. It's a tough one: you need to understand who does what, if they are truly motivated and try not to lose your best people. Today, they do it with consulting firms and expensive and long projects. We have changed all of that with skills and AI: faster, cheaper and personalized for each company. https://lnkd.in/dJbnqxvR #hiring #skills #sales #anthropos

DVA is not associated with this job post. Senior Customer Success Manager PST https://lnkd.in/gYikzzUQ US - Remote What you'll be doing: Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing optimization, monitoring usage to determine if upsell opportunities exist, and mitigating risks to ensure a healthy renewal Document and share customer success stories and intervention stories Conduct virtual and onsite meetings according to our Customer Success framework to drive results, product adoption, and ensure retention... #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiration

DVA is not associated with this job opportunity. Customer Success Specialist https://lnkd.in/gjuUpDKu US - Remote Responsibilities Customer Outreach: Proactively engage with customers post-sale through app delivery and product adoption. Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience. Feature Promotion: Educate customers on core platform features, emphasizing their benefits and value. Strategically coach customers on optimizing workflows and processes to maximize app usage and drive revenue. Training & Webinars: Conduct tailored training sessions and webinars, guiding customers on effective platform usage. Feedback Collection: Gather and relay customer feedback, working closely with the implementation team to refine and optimize configuration for maximum adoption. Data Analysis: Monitor and analyze customer usage patterns, identifying opportunities for further outreach and training. Retention Strategies: Identify at-risk accounts and implement strategies to enhance their platform experience and prevent churn. Reporting: Regularly update the Customer Success Lead on customer interactions, feature adoption rates, and any significant feedback... #nowhiring #jobopening #careeropportunity #employmentopportunity #jobsearch #joblisting #jobposting #jobvacancy #hiringnow #jobopportunity #jobhunt #jobseekers #jobseeking #jobalert #jobfair #jobmarket #jobrecruitment #jobapplication #jobinterview #joboffer #jobplacement #jobposition #joblisting #jobsearching #jobseeker #jobhunting #jobseekeradvice #jobseekerhelp #jobseekerstrategies #jobseekersupport

Here’s 8 things I evaluate when interviewing a customer success manager: Call points: Are they comfortable calling into C level execs? Do they have smb, mid-market, or enterprise experience? Industry experience? Saas, fintech, healthcare, etc.  Do they have experience upselling? (If applicable) What is their average book of business?  What is their average number of clients? Do they service 10 enterprise clients or 150 smb clients? Tools: are they comfortable using tools like salesforce and zendesk.  Do they have a strong phone presence? #hiring #recruiting #customersuccess

𝗨𝘀𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 (𝗜𝗖𝗣) 𝗣𝗮𝗶𝗻 𝗣𝗼𝗶𝗻𝘁𝘀 𝘁𝗼 𝗚𝗿𝗼𝘄 𝗬𝗼𝘂𝗿 𝗖𝗼𝗺𝗽𝗮𝗻𝘆: 𝙏𝙝𝙚 𝙎𝙚𝙘𝙧𝙚𝙩 𝙒𝙚𝙖𝙥𝙤𝙣 𝙤𝙛 𝙎𝙪𝙘𝙘𝙚𝙨𝙨𝙛𝙪𝙡 𝙎𝙖𝙖𝙎 As a SaaS founder, I've learned that understanding your Ideal Customer Profile (ICP) is crucial. But here's the real game-changer: focusing on their pain points. Here's why it works and how to leverage it: 𝗡𝗲𝗴𝗮𝘁𝗶𝘃𝗲 𝗕𝗶𝗮𝘀 𝗶𝘀 𝗥𝗲𝗮𝗹 🧠 Humans (and customers) focus more on pain than benefits. Use this to your advantage! 𝗣𝗮𝗶𝗻 𝗣𝗼𝗶𝗻𝘁𝘀 = 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 💼 Addressing specific pain points leads to more conversions. Be the solution they're desperately seeking. 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗮𝗻𝗱 𝗖𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝘇𝗲 🔍 Financial, productivity, process, or people - know which pain points your ICP faces. 𝗘𝗻𝗴𝗮𝗴𝗲 𝗮𝗻𝗱 𝗟𝗶𝘀𝘁𝗲𝗻 👂 Use customer feedback, sales team insights, and data analysis to uncover hidden pain points. 𝗧𝗮𝗶𝗹𝗼𝗿 𝗬𝗼𝘂𝗿 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 🎯 Customize your product, marketing, and sales strategies to directly address these pain points. 𝗕𝗲 𝗮 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗣𝗿𝗼𝘃𝗶𝗱𝗲𝗿 🦸♂️ Transform your sales team from product pushers to trusted advisors by focusing on solving real problems. Remember, in the world of SaaS, it's not just about features - it's about being the painkiller your customers can't live without. What's the biggest pain point you've solved for your customers? Share below! #saas #software #tech #techjobs #saasjobs #hiring #jobs #growth #b2b SaaSquatch: The Software Career Marketplace

Beyond finding and closing deals, a role in tech sales can be a gateway to numerous other positions within a tech company which might better align with ones goals and needs. The most common ones are: 1) Sales Leadership: As soon as reps get really good at their own roles, they often get advanced into sales leadership positions such as Sales Manager, Director of Sales, or even Vice President of Sales. 2) Customer Success: Customer success roles allows sales professionals to continue nurturing these relationships post-sale, ensuring customer satisfaction, retention, and upsell opportunities. 3) Sales Operations: Tech sales professionals with strong analytical and organizational skills can excel in these roles, streamlining workflows and implementing tools to enhance sales efficiency. 4) Account Management: Transitioning into account management roles allows sales professionals to take ownership of key client relationships, serving as the primary point of contact for ongoing support, upselling, and cross-selling opportunities. 5) Partnerships: Tech companies often rely on strategic partnerships and alliances to expand their reach and offerings. What did we miss? #TechSales #CareerGrowth #TechIndustry

Happy Tuesday LinkedIn! After you're done voting, take a gander at this...! 🚀 Zencity is hiring an Enterprise Customer Success Manager! 🚀 Ideal candidates should excel at driving day-to-day strategic value for public sector customers in state, local, and public safety governments while executing on long-term value. Here’s what stands out about this role: 💡 Strategic Advisor & Relationship Builder: Act as a trusted advisor for government leaders and agencies, providing guidance that delivers real impact. We don't just knock out tasks, we're partners and collaborators with our government customers. 🎯 Long-Term & Short-Term Focus: Able to deliver immediate client value while developing strategies aligning with long-term data-driven goals for better resident engagement and city life improvement. Our customers are mission-driven to build better trust and community, so are we. ⭐ Autonomous and Collaborative: Take ownership of a high-touch book of business, thriving in a proactive role that’s both independent and cross-collaboratively team-oriented. You've got a team and company to support you, and you're positioned to be driving. If you’re excited about government, leveraging data and relationships to improve government trust and satisfaction, and have 7+ years in customer success or similar fields, check it out! ✨ Link to apply for the role is in the comments below ✨ Let me know if you have any questions! #govtech #saas #customersuccess

DVA is not associated with this job post. Support Readiness Specialist - Service Delivery https://lnkd.in/gPfkx5ju What you’ll do As a Support Readiness Specialist - Service Delivery, you will be responsible for ensuring that support quality remains high by gathering metrics, identifying trends, and working cross-functionally to communicate those trends. To do this, you'll: Work with Support Managers and the Director of Support Readiness to identify ticket trends and health by customer and ticket types. Monitor trending product usage, adoption and satisfaction issues in tickets to provide insights to your counterparts in Customer Support, Product Management, and Quality to help inform priorities based on customer impact and support efficiency. Build two-way roads between Product and Support by working with the pool of global Support Engineers acting as Support Stable Counterparts. Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function. Manage a fast-paced queue of requests, prioritize requests according to business impact, and drive to appropriate completion dates. Understand internal customer needs and business context to provide outstanding support and maintain high customer satisfaction... #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiration

Now Hiring: API SALES MANAGER at Via.com Key Responsibilities: 💼 Business Development: Identify and engage potential partners interested in integrating APIs into their platforms to enhance functionality and drive mutual business growth. 🤝 Relationship Management: Cultivate and maintain strong relationships with key stakeholders at partner organizations, including executives, developers, and decision-makers. 📈 Sales Strategy: Develop and execute a strategic sales plan to achieve revenue targets and drive adoption of the company's APIs among partners. 💬 Negotiation: Negotiate partnership agreements, pricing, and terms to ensure favorable outcomes for both parties while maximizing revenue potential. 💻 Technical Expertise: Possess a deep understanding of the company's APIs and their technical capabilities to effectively communicate value propositions and address partner inquiries. 🤝 Cross-functional Collaboration: Collaborate with product, engineering, and marketing teams to ensure seamless API integration, resolve technical issues, and support partner needs. 📊 Market Analysis: Stay informed about industry trends, competitor offerings, and market dynamics to identify opportunities for product improvement and market expansion. 📊 Pipeline Management: Maintain accurate sales pipelines, forecasts, and reports to track progress, identify opportunities, and address potential challenges proactively. 😊 Customer Success: Ensure partner satisfaction by providing excellent customer service, addressing concerns promptly, and delivering value-added solutions. What we are Looking for? 🎓 Bachelor's degree. 📈 Proven track record of success in B2B sales, preferably in the technology sector with experience selling APIs or SaaS solutions. 💡 Strong understanding of API concepts, architecture, and integration technologies. 💬 Excellent communication, negotiation, and presentation skills. 🤝 Ability to build rapport, influence decisions, and drive consensus among diverse stakeholders. 🎯 Strategic thinker with a results-oriented mindset and a focus on delivering measurable business outcomes. 💻 Proficiency in CRM software and sales productivity tools. 🌍 Flexibility to travel as needed for client meetings, conferences, and industry events. 𝐀𝐩𝐩𝐥𝐲 𝐍𝐨𝐰: 𝐒𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐟𝐢𝐥𝐞𝐬 𝐭𝐨 [email protected] #NowHiring #APIsales #SalesManager #TechSales #BusinessDevelopment #RelationshipManagement #SalesStrategy #NegotiationSkills #TechnicalExpertise #CustomerSuccess #JobOpportunity #CareerGrowth #APIintegration #B2Bsales #SaaSsales #CRMexpert #MarketAnalysis #PipelineManagement #TeamPlayer #IndustryKnowledge #ViaCareers #EbixCashVia #TravelSmartWithEbixCashVia #ViaWorldWithEbixCash

HIRING ALERT: DIRECTOR OF SALES ENABLEMENT!!! Hiring a solid sales enablement director is one of the most critical roles you can hire for, especially in 2024. When people talk about “AI”, nine times out of ten what they’re really referring to is sales enablement (combined with rev ops). It’s because in order to have any AI functionality within your company you first need to have two things: 1) A clearly defined sales process and workflows 2) Strong customer-facing resources If you know someone who is a brilliant sales enablement director, or you yourself fit this description, please send me a DM so I can tell your more about this role!! REFERRALS PEOPLE!! It’s how you get a job!!