⭐ I obsess over how customers (and employees!) perceive the economic value of their decisions ⭐ Customer Success
Interesting article Ajeya Cotra -- "Language models surprised us". I see three potential takeaways for CS teams: 1. AI language and reasoning tasks are advancing faster than experts predicted. 2. Rapid progress is likely to continue with big shifts in the next 1-2 years. 3. CS teams should actively plan for how to integrate advancing AI capabilities now. Oh... and did you know that I'm sharing my AI-use case with Jan Young, and the CxXchange community Tuesday the 17th? Join us. HT to Tyler Cowen for sharing the article via his Marginal Revolution blog. #ai #customersuccess https://lnkd.in/gNdxuGW7
Super excited about this session as we close out 2024 CxXchange #SuccessHour! Great way to cap the year off!
⭐ I obsess over how customers (and employees!) perceive the economic value of their decisions ⭐ Customer Success
3dIf you want to join the success hour, join here -- lu.ma/cxxchange