Helping businesses navigate compliance, performance and workplace conflict with confidence and ease | Specialist in Fair Work compliance, recruitment and performance management | startup HR
Hi David I am a newly appointed HR manager at a disability services and support organisation. We are a modest size with 220 employees. We have been experiencing low engagement, decreased productivity, and persistent turnover. This has been a long-standing issue, and I believe it may be related to two managers who have been here for a long time. 😪 Do you have any advice for how best to navigate this situation personally, as well as how to improve engagement, morale and productivity? Thank you. Lily Dear Lily Thank you for sharing your predicament. This issue may be more common than you think. Here’s what I would suggest. 💡There needs to be more top-down communication from the senior management team to create greater engagement between employer and employees. 💡 Focus your recruitment efforts on hiring managers with a proven track record of strong people management skills. 💡 From a performance management standpoint, you will benefit from implementing both a formal and informal appraisal system. The formal system will provide more structure, documentation, and development plans, while the informal system allows for relationship building and the flexibility to adapt to individual needs and circumstances. Using both systems allows for a more holistic approach. I like the informal approach particularly because it can boost morale and provide more continuity than the formal one. 💡 Finally, I highly recommend regular town halls and team meetings. While there has been much negative talk about meetings in general, when done well, meetings can open up dialogue and help identify issues as they arise. All the best, David Wurth #WurthKnowing #WurthHR #PerformanceManagement #recruitment
