Consumers are increasingly looking for a traditional hospitality experience, but with a modern twist. According to the 2024 National Restaurant Association State of the Industry report, customers want the best of both worlds: excellent service, paired with fast and usable technology. It's important to note that technology is not meant to replace the human touch, but rather enhance it. As we move forward, it's clear that the restaurant industry needs to strike a balance between the two in order to meet consumer demands. What are your thoughts?
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Finding the right balance of human and automation is of increasing importance in the hospitality sector. According to The National Restaurant Association's 2024 State of the Industry report, consumers still want a traditional hospitality service, but aided by faster user technology. Interestingly but not surprisingly however, this article also highlights generational differences in consumer expectations, with the Gen Zers most likely to look towards a high-tech restaurant. https://bit.ly/3vsTj26 #oem #quickserverestauarant #hospitalitytechnology
Consumers want traditional hospitality aided by faster, usable technology
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Finding the right balance of human and automation is of increasing importance in the hospitality sector. According to The National Restaurant Association's 2024 State of the Industry report, consumers still want a traditional hospitality service, but aided by faster user technology. Interestingly but not surprisingly however, this article also highlights generational differences in consumer expectations, with the Gen Zers most likely to look towards a high-tech restaurant. https://bit.ly/3vsTj26 #oem #quickserverestauarant #hospitalitytechnology
Consumers want traditional hospitality aided by faster, usable technology
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Finding the right balance of human and automation is of increasing importance in the hospitality sector. According to The National Restaurant Association's 2024 State of the Industry report, consumers still want a traditional hospitality service, but aided by faster user technology. Interestingly but not surprisingly however, this article also highlights generational differences in consumer expectations, with the Gen Zers most likely to look towards a high-tech restaurant. https://bit.ly/3vsTj26 #oem #quickserverestauarant #hospitalitytechnology
Consumers want traditional hospitality aided by faster, usable technology
restaurant-hospitality.com
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Finding the right balance of human and automation is of increasing importance in the hospitality sector. According to The National Restaurant Association's 2024 State of the Industry report, consumers still want a traditional hospitality service, but aided by faster user technology. Interestingly but not surprisingly however, this article also highlights generational differences in consumer expectations, with the Gen Zers most likely to look towards a high-tech restaurant. https://bit.ly/3vsTj26 #oem #quickserverestauarant #hospitalitytechnology
Consumers want traditional hospitality aided by faster, usable technology
restaurant-hospitality.com
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The restaurant and guest relationship has accelerated towards choice, convenience and connected experiences. Underpinning it all – reliable, enterprise ready, technological innovation. Find out more in our blog. https://hubs.la/Q02nl43h0
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