David Cowen’s Post

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Community Builder across the Business of Law

I want to celebrate Brightflag's Kevin Cohn for sharing with me this week his brilliant Three Pillars of Marketing and Sales approach. It's a framework that can be adapted to help anyone in the business of law get essential initiatives approved and funded. Kevin outlined a compelling philosophy centered around three interconnected pillars that align with the stages of getting someone to the "buying" stage: 1.) Awareness Mode: The initial phase of introducing someone to your idea, initiative, values, and offerings. 2.) Education Mode: Helping this person and/or team understand your solutions and how they address their goals and/or needs. 3.) Buying Mode: The stage at which someone is ready to engage or commit. Here's his essential insight: the process is non-linear and can take months or even years; almost no one buys the first time you introduce a concept. If you skip stages one and two, you won't sell anything. Translation: you won't get your initiative approved or funded. Even internally, selling is a multi-stage effort. Ignore this fact at your peril. Thanks so much, Kevin, for opening my eyes to the wisdom of your approach.

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Lindsey Marandola (Zionts), J.D.

Director of Legal Operations at Temple Health

1mo

I love this - both from the perspective of a buyer and from the perspective of the one who has to "sell" a solution internally.

Kevin Cohn

Chief Customer Officer at Brightflag | Legal Ops Advocate

1mo

Thanks for sharing! We definitely covered a lot of ground in our chat.

Brad Reed

Business Development Director, Commercial Solutions / eDEx

1mo

Dead on.

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