Enjoyed joining a great panel discussion in New York this week on the intersection of brands and societal issues - had a great time meeting and sharing thoughts alongside: - Amanda Coffee @ Under Armour - Neil Cassley @ PayPal - Paul Quigley @ NewsWhip I had the opportunity to share some insights from our Trust Barometer Special Report on Brand and Politics (out today - https://lnkd.in/giXT5jsB), notably that the pressure brands are feeling around societal issues isn't going away - people continue to expect brands to do more, and they're expressing their opinions through their purchases. A key point: people are less likely to trust a brand that surrenders to political pressure, so it's important to know your values, your audiences and your permission space, and to be consistent. Some of the other topics that jumped out to me: Neil Cassley noted the importance of empathy in communication around societal issues, and the importance of local nuance, context and culture. Paul Quigley reinforced the importance of listening and getting ahead of issues - a trend that we've seen from companies grappling with this space. Thanks to Amanda Coffee for the invitation to join the panel!
Dave - So amazing to meet in person. You had incredible insights!
sounds like a fantastic discussion. important insights on brand trust and societal issues. trust is key.
Dave, what a pleasure. Thanks also to you and your Edelman colleagues for hosting an insightful discussion and an enjoyable networking to follow.
Chief Integration Officer at Highwire. Experienced marketer integrating marketing communications, analytics, and digital to drive business outcomes. Digital transformation leader.
6moWait, you spoke in front of people? That was allowed? (I kid)