Dave Carruthers’ Post

Ready for a glimpse into the future of #ecommerce? AI, social shopping, and fraud protection are set to shake things up in 2025. ClearSale | More Sales. Less Fraud.’s Rick Sunzeri breaks down the big changes coming your way in his latest piece with Total Retail. Don’t miss these key insights: https://lnkd.in/dW4yqpAT #ClientWin

Very aware that I sound like a broken record over here, but AI search is a sea change in how we think about product discovery, customer acquisition, and who has their hands on the gates of eCommerce. As someone who works in publishing, I have a complicated set of thoughts on the trend towards AI "slop" in content. But the same force that's driving that ouroboros of text and image is also coming for shopping. And what it means to be visible above that churning surface could become just as much of a retail battleground as the holiday high street. Some thoughts from The Interline's team, drawing from this week's most relevant #fashiontechnology stories: interli.net/3CGee5j #ecommerce

Who would be responsible ⚖ for the bad advice given by a chatbot? 🤖 You can read more about this in the latest article written by Tereza Borovková and Vuk Djukić. 

AI voice features are changing the #ecommerce landscape, from social media shopping to streamlined customer service

AI agents are set to disrupt traditional online shopping in significant ways! While still in their early stages, tools like #Perplexity hint at a future where shopping is a seamless and stress-free experience for consumers... but, this also means that retailers and advertisers need to get more creative as this could mean fewer storefront visits from human users and challenges with targeted advertising which could impact revenue streams. On the other hand, malicious actors who have been historically using bots for abusing online retail platforms could pivot to AI agents for more sophisticated frauds that could bypass traditional fraud detection mechanisms. “Challenges breed innovation”... As AI agents continue to evolve, they will undoubtedly present new challenges. However, these challenges also offer opportunities for creative solutions and strategic adaptations... exciting days ahead! #AI #OnlineShopping #Ecommerce #Innovation #AIagents #DigitalTransformation #CyberSecurity

The Future of E-Commerce: AI is Your New Best Friend Welcome to the future of e-commerce, where AI is not just a buzzword but a game-changer! Imagine a world where your online store is smarter, faster, and more in tune with your customers' needs than ever before. Sounds exciting? Let’s dive in! 1. Personalized Shopping: Because Everyone Loves a Custom Fit! AI knows what your customers want even before they do. By analyzing their behavior, AI recommends products that they’re likely to buy, making shopping feel like a personalized experience. It's like having a personal shopper for every visitor! 2. Smart Inventory: Never Too Much, Never Too Little Say goodbye to overstock and understock issues. AI predicts demand with precision, ensuring your shelves are stocked just right. Think of it as having a crystal ball for your inventory needs. 3. 24/7 Customer Support: Always Ready to Help AI-driven chatbots are here to handle customer queries round the clock. They provide instant support, so your customers never have to wait. It’s like having a super-friendly assistant who never sleeps! 4. Dynamic Pricing: Always Competitive, Always Profitable With AI, your prices adjust in real-time based on market trends and competitor pricing. This means you stay competitive while maximizing profits. It’s like having a savvy negotiator on your team! 5. Fraud Prevention: Keeping Your Business Safe AI keeps an eye out for suspicious activities and flags them before they cause harm. Think of it as having a security guard that’s always on duty, ensuring your transactions are safe. 6. Enhanced Marketing: Hitting the Bullseye Every Time AI helps you target the right customers with the right products. It analyzes data to optimize your marketing campaigns, ensuring your efforts hit the mark. It’s like having a marketing genius at your disposal! Conclusion: AI is revolutionizing e-commerce, making it smarter, faster, and more efficient. From personalized shopping experiences to smart inventory management, AI is your new best friend in the digital world. At Encircle Technologies Private Limited, we specialize in AI-driven solutions that can transform your business. Ready to join the future? Let’s chat! #Ecommerce #AI #DigitalTransformation #SalesGrowth #CustomerExperience #EncircleTechnologies

New Rev Model for AI? Getting brands to pay. Perplexity goes eCom and offers a shopping assistant for their US PRO users .. the model includes a "merchant program" for Suppliers to assist with recommending their products. I have wondered how brands will influence AI results... This is how! The other AI platforms are not far behind in eCommerce. This will push Suppliers and Retailers to join multiple merchant AI programs to avoid FOMO. https://lnkd.in/d9uajQV8

Revolutionizing E-commerce with AI: Transforming the Shopping Experience! AI is taking the e-commerce world by storm, creating smarter, faster, and more personalized shopping experiences. Here’s how AI is shaping the future of online retail: 1️⃣ Personalized Recommendations: AI analyzes customer behavior and preferences to make highly accurate product recommendations. Ever noticed how products pop up just when you need them? That’s AI in action! 2️⃣ Dynamic Pricing: AI tools adjust prices in real-time, analyzing demand, customer profiles, and even competitor prices to find the sweet spot that attracts buyers while maximizing profits. 3️⃣ Enhanced Customer Service with Chatbots: AI-powered chatbots are available 24/7 to assist with inquiries, handle returns, and offer recommendations. This reduces wait times and boosts customer satisfaction. 4️⃣ Inventory & Demand Prediction: AI helps retailers manage stock by predicting trends, seasonal spikes, and demand patterns, ensuring popular items are always available without overstocking. 5️⃣ Fraud Prevention: AI identifies unusual patterns and suspicious behavior to detect and prevent fraud, protecting both businesses and customers. From personalizing the customer journey to optimizing operations, AI is transforming how we shop online, making e-commerce faster, smarter, and more customer-centric than ever. Ready to see what AI can do for your online shopping experience? 🛒💡 #Ecommerce #ArtificialIntelligence #Innovation #CustomerExperience

🛑 STOP getting in the way of the customer when they have their products in their hands and are walking to the counter!!!....come on people 📊 More than ever there are so many amazing tools to help retailers these days that provide much needed customer insights eg - Aaron Luxmoore 👀 at you. 📢 I am the first to advise my clients to use such incredible tools, YET I still see retailers lose out on so much revenue by neglecting to take a step back and view their online store like a shopper. I reviewed an online store this morning and could not proceed to check on mobile (mobile had 72% of traffic) because the checkout button was hidden behind a huge chat pop up. You can use the best AI and insight tools in the world (and you should), but if a customer can't get to the checkout then that doesn't mean anything...come on people, this is 2024 and it is so frustrating to see #digitalmarketing #onlineretail #retailers #userexperience

🛒🚫 Cart Abandonment: A silent nightmare for e-commerce platforms. Did you know that a staggering 70% of potential purchases evaporate before checkout completion? What's driving shoppers away? Here are some insights: 🕒 Long and confusing checkouts 💳 Payment security concerns 💬 Lack of immediate support The solution? Proactive AI support that tackles issues in real-time. 🤖✨ Imagine a smart assistant, powered by AI, that: 📈 Predicts abandonment risks by analyzing user behavior 💡 Offers instant solutions like FAQs or discount codes to hesitant customers 🔒 Ensures payment security through robust, real-time reassurances Businesses that invest in such proactive AI support witness: ✅ Higher conversion rates ✅ Enhanced customer satisfaction ✅ A significant decrease in support workload Witness the power of AI in transforming browsing into buying with #LogiScale_ai. Our cutting-edge chatbot technology is designed to supercharge your e-commerce performance. Say goodbye to cart abandonment and hello to impressive sales! 🛍️💰 #CustomerExperience #EcommerceSuccess #AIRevolution #InnovativeSolutions #ReduceCartAbandonment Are you ready to fortify your e-commerce arsenal with intelligent, proactive support? Drop a comment below or message us to explore the possibilities with LogiScale's AI solutions! 🌟📈