Dan Sorkin’s Post

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Consultant | Copywriter | Strategist

“If the kid can’t read because he doesn’t know enough words - that’s momma's fault. If the kid can’t read because there’s no lights in the house, that’s daddy’s fault.” Famous words from world-renowned philosopher Chris Rock. Though you may not realize it, this is actually a secret metaphor… Describing the traditional (and often bone-headed) relationship between sales teams and marketers who silo themselves off from each other. Marketers gather the (allegedly) qualified leads, give them to the sales team, and say, “my job is done.” Kind of like a surgeon who forgets to sew the patient back up. Predictably, the sales and marketing teams blame each other when sales start to slow down. One of my big upgrades over the past year was understanding that sales and marketing are meant to be symbiotic instead of siloed. When I’m heading up a client funnel, I spend nearly as much time obsessing over how to help increase back-end sales conversions as I do on increasing front-end sales and booked calls. And I can only be successful by working hand-in-hand with the sales team. Case in point... By analyzing sales calls, regularly talking to the sales team, and carefully tracking the result of each call, we were able to: Cut the unqualified lead rate in half... Make the offer more attractive... Change our messaging to attract the segment most likely to buy... Which ultimately increased our monthly back-end sales by $100,000. And if you’re still not convinced, remember the words of another philosopher, Lily Tomlin: "I always wondered why somebody doesn’t do something about that. Then I realized I was somebody."

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