Daniel Wasilewsky’s Post

In this snippet from the 5-Star Conversation with Simon McGrath AM, we continue the discussion on technology and service. We discuss the possibility of a hospitality brand within Accor or other chains that distinguishes itself by offering an exceptionally high-touch experience, even asking guests to put away technology while staying. I reference the Orient Express as an example where guests are willing to pay a premium for an extraordinary experience despite smaller rooms without private toilets. Simon believes that people are willing to pay for outstanding service and personal attention, as demonstrated when dining out or travelling to beautiful hotels. He envisions a future where hotels differentiate themselves in various ways, with a resurgence of service due to increased rates. While there will be technology-focused hotels, Simon expects the majority to strike a balance between digital technology and human relationships. We also point out that smaller hotel groups may be more nimble in adapting to changing technology compared to larger corporate entities, which may need to address legacy systems to stay competitive. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels

In this snippet from the 5-Star Conversation with Simon McGrath AM McGrath, we continue the discussion on technology and service. We discuss the possibility of a hospitality brand within Accor or other chains that distinguishes itself by offering an exceptionally high-touch experience, even asking guests to put away technology while staying. I reference the Orient Express as an example where guests are willing to pay a premium for an extraordinary experience despite smaller rooms without private toilets. Simon believes that people are willing to pay for outstanding service and personal attention, as demonstrated when dining out or traveling to beautiful hotels. He envisions a future where hotels differentiate themselves in various ways, with a resurgence of service due to increased rates. While there will be technology-focused hotels, Simon expects the majority to strike a balance between digital technology and human relationships. We also point out that smaller hotel groups may be more nimble in adapting to changing technology compared to larger corporate entities, which may need to address legacy systems to stay competitive. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels

In this snippet from the 5-Star Conversation with Simon McGrath AM, we continue the discussion on technology and service. We discuss the possibility of a hospitality brand within Accor or other chains that distinguishes itself by offering an exceptionally high-touch experience, even asking guests to put away technology while staying. I reference the Orient Express as an example where guests are willing to pay a premium for an extraordinary experience despite smaller rooms without private toilets. Simon believes that people are willing to pay for outstanding service and personal attention, as demonstrated when dining out or traveling to beautiful hotels. He envisions a future where hotels differentiate themselves in various ways, with a resurgence of service due to increased rates. While there will be technology-focused hotels, Simon expects the majority to strike a balance between digital technology and human relationships. We also point out that smaller hotel groups may be more nimble in adapting to changing technology compared to larger corporate entities, which may need to address legacy systems to stay competitive. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels

How does your “Arrival Experience” compare with what guests are looking for when they enter a hotel? Enjoyed this article from Gregg Hopkins – when it comes to hospitality, every moment your guest is on your property is a moment you can increase their satisfaction. So, to start, look to introduce digital experiences built to support and enhance the physical check-in processes. #Hospitality #DigitalTransformation #GuestExperience #Data

This is a common practice in the hospitality industry, where hotels sell more rooms than they have available, expecting some customers to cancel or not show up. However, this can also lead to customer dissatisfaction and compensation costs if all the customers arrive and there are not enough rooms. At revmerito, we help you avoid overbooking and optimize your revenue management by providing you with the best tools and techniques to forecast demand, manage inventory, and set prices. . . . #revmerito #revenuemanagement #revenueoptimization #hospitality #hospitalityindustry #hotels #rooms #overbooking #quiz #question #answer #knowledge #test

Creating exceptional experiences for every guest is a constant challenge in the luxury hotel industry. But how do you measure CX metrics? traCXio's data-driven approach unlocks the power of these key metrics! ✔️Go Beyond Guesswork: Track real-time feedback and see guest satisfaction soar. ✔️Boost Loyalty: Happy guests become loyal advocates, increasing your repeat bookings. ✔️Eliminate Inefficiencies: traCXio identifies and removes inefficiencies, saving time and resources. Discover how traCXio can transform your customer service. Book a demo now-  https://bit.ly/3IK7xyV #traCXio #performancemanagement #employeeengagement #hospitalityindustry #hotellove #hotels #guestexperience #hotellefficiency #hospitalitytech #traveltech #guestsatisfaction #customersatisfaction #repeatguests #guestloyalty #operationalexcellence #hoteloptimization #streamlineoperations #happyeffecientteams

🌟 Revolutionizing Hospitality with JICS.ai 🌟 In the hospitality industry, where exceptional guest experience and efficient operations are essential, JICS.ai is here to help you achieve both. Our AI-powered assistant is designed specifically for hotels, resorts, and other hospitality providers to streamline guest interactions, manage bookings, and optimize operations with ease. Here’s what JICS.ai brings to the table: 24/7 Guest Support: JICS.ai can handle inquiries, bookings, and reservation confirmations at any time, allowing your team to focus on in-person guest service. Increased Efficiency: With automated tasks such as check-in/check-out reminders and reservation handling, your staff can focus on creating memorable guest experiences without the burden of routine tasks. Enhanced Guest Experience: JICS.ai ensures prompt responses and personalized interactions, building stronger connections with guests and boosting satisfaction. Explore how JICS.ai can elevate your hospitality business and transform guest experiences! Learn more at JICS.ai. #JICSAI #HospitalityInnovation #HotelManagement #GuestExperience #AIinHospitality #SmartSolutions #EfficientOperations #CustomerSatisfaction #FutureOfHospitality #AutomationInHospitality

🌟 Unleash the future of hospitality with the hyper-personalization journey of Infinite Hotel, powered by AnniQ! 🚀 Amidst the challenges of the post-2020 landscape, AnniQ transformed Infinite Hotel into a beacon of personalized luxury. Immerse yourself in the story, where every touch point, from greetings to room setup, became a bespoke experience. join the revolution! 🌐✨ Book your exclusive consulting session with AnniQ now and elevate your hotel to new heights of guest satisfaction. 🏨💫 #HotelInfinite #Hipersonalization #AnniQ #FutureOfHospitality #GuestExperience. AnniQ - Driving exponential growth and revenue with customer intelligence, AI-Analytics in minutes. Jean Phillip Bernier 😎

The integration of advanced technologies in the hotel industry is not just a trend but a paradigm shift, offering innovative solutions to enhance both operational efficiency and the customer experience. As technology continues to advance, the potential in hotels is boundless, promising not only improved efficiency and customer satisfaction but also offering innovative and personalized guest experiences. Hotels embracing advanced technologies stand at the forefront of delivering exceptional service, setting new standards in hospitality, and shaping the future of guest experiences in the digital age. https://lnkd.in/ePKH87J4 For FREE help designing a customized technology strategy for all your hotel properties (including sourcing all the necessary tools and resources required), simply tell us what you're trying to accomplish at https://lnkd.in/emsyfsC8 and we'll make it happen. It really is that easy. #Hotels #HotelIndustry #HospitalityIndustry #HotelOperations #HotelConstruction #HotelTechnology

🛎️ Attention Hotel Managers! 🛎️ Our cost-free interactive touchscreens are already helping hotels promote events, showcase on-site F&B offerings, and drive additional guest spend. But we want to make them even more beneficial for you and your guests! 🌟 What additional features or functionality would make these touchscreens irresistible for your property? 🌟 Whether it’s tools to enhance guest engagement, streamline operations, or something else entirely – we want to hear your thoughts! 💡 Your feedback is invaluable as we continue to innovate and elevate the guest experience. Please comment below! #HospitalityInnovation #GuestExperience #HotelManagement #InteractiveTechnology #HospitalityTech