Dale Prax ✅’s Post

The payment experience isn't just a backend function—it's a game-changer. 😌 Optimizing payments is your ticket to boosting efficiency, reducing churn, and skyrocketing growth. 📈 Forrester Principal Analyst Lily Varon, Recurly's CPO Jonas Flodh, and CMO Lina M. Tonk came together to discuss the key findings of a commissioned study report conducted by Forrester on behalf of Recurly. The key takeaways? ➡️ Mature billing systems are crucial for business growth. ➡️ Flexibility in pricing and payment methods can break down barriers. ➡️ Failed payments damage customer relationships—avoid them at all costs! Watch the webinar on-demand or read the full recap for more insights: 🔗 https://bit.ly/45SrD4z #CustomerRetention #BusinessGrowth #SubscriptionIndustry #Payments #KeepAGoodThingGrowing®️

Trustpilot: Building a Bridge of Trust Between Consumers and Businesses 🌐 In today’s digital world, consumer trust is paramount. When it comes to choosing a reliable business, customers rely heavily on the experiences of others. That's where Trustpilot comes in, acting as a trusted review platform that empowers people to make informed decisions. 🌟 Trustpilot allows users to leave honest feedback about products, services, and companies. This open platform helps others learn about businesses' reliability, quality, and customer service standards. For businesses, Trustpilot is more than just a review site—it’s an opportunity to connect with customers and improve based on real feedback. Businesses can respond to reviews, showcase their reputation, and gain valuable insights into customer needs and expectations. 📈 What makes Trustpilot stand out? It’s their commitment to transparency and authenticity. Reviews are verified, and businesses can’t manipulate or remove reviews, which builds consumer trust. Trustpilot bridges the gap between consumers and brands, fostering a community of transparency and improvement. As online interactions become the norm, platforms like Trustpilot remind us of the importance of trust in every transaction. #Trustpilot #CustomerExperience #ConsumerTrust #DigitalMarketing #OnlineReviews #Transparency #ReputationManagement

It seems that the White House may have been paying attention to Helpt's social media posts as they have decided to crack down on many of the customer service failings that we have been complaining about. The initiative "Time is Money" includes goals such as: ✅ Simplifying subscription and membership cancellations. ✅ Requiring airlines to refund canceled or significantly changed flights when no acceptable alternative is offered. ✅ Enabling online health claim submissions. ✅ Holding companies accountable by banning fake reviews and ensuring honest feedback. ✅ Reducing reliance on ineffective chatbots for customer service. ✅ Streamlining communication between parents and schools. But the most relevant one to us is mandating companies to provide direct human contact through a single button press. This is the entire goal of Helpt: making access to a human support agent as quick and seamless as possible. We'll be keeping close tabs on this initiative and hopefully we have good news to share with you all in the near future. #customersupport #timeismoney https://lnkd.in/gPaECYH4

Why Choose Paytring Quick? ✨ Auto-OTP: Secure transactions made easy. ✨ Pre-filled Address: Save time, and reduce errors. ✨ Multiple Payment Preferences: Flexibility at its best. ✨ Coupons: Drive sales, and reward loyalty effortlessly. ✨ VPA/Tokenization: Safeguard sensitive data. ✨ Express Delivery: Fast, reliable service. ✨ COD Surcharge Options: Effective cost control. More: ✅ 60% Faster Checkout ✅ 50% Increase in Conversion Rate ✅ 30% More Registered Customers Choose Paytring Quick for streamlined operations, accelerated growth, and enhanced customer satisfaction. Learn more at www.paytring.com! #checkoutsolutions #checkout #payments #paymentsolutions #paytringquick

Did you know that if you recover a failed payment, that subscriber will stay with you for another 141 days on average? Melanie Stout, Head of Recurring Services at Optimized Payments, Jason Korosec, VP, Payments, Commerce, and Customer Care at Roku, and Brian Zarlenga, VP Business Development at Output Inc. will demystify the black hole of involuntary churn and provide actionable ways you can combat a leaky revenue bucket. #SubscriptionSessions #RecurlyEvents #KeepAGoodThingGrowing

The trend towards automated merchant onboarding is gaining momentum, driven by the need for efficiency and an improved customer experience. AsiaVerify is laser-focused on innovation and continue to integrate emerging technologies into our products to deliver solutions that truly save time, reduce operational costs and mitigate risks for our partners and clients. Follow us to learn more about #MerchantOnboarding #DigitalTransformation

Ever wondered how tricky setting up online payment processing can be? 🤔 Corytech's insightful article sheds light on the big hurdles: complex integrations, compliance headaches, and steep costs. It suggests a savvy solution: white-label platforms to ease the pain 🚀. A must-read for businesses looking to streamline their payment systems and enhance customer satisfaction. Curious to discover how overcoming these obstacles could propel your business forward? Or maybe ever thought of a #whitelabel #payment solution. Then you should check this out (find the link in the 1st comment below) 👇

Success in tomorrow's market belongs to those who master the art of embedding intelligence, personalisation, and simplicity into every customer interaction. Discover transformative insights in The New Value Equation ebook from PYMNTS, featuring our Global Head of Product, Tom Randklev, as he shares his vision for the future of financial services in travel. The travel industry faces unique payment challenges across airlines, OTAs, and hotels. While managing complex transactions is critical, the real differentiator is delivering exceptional customer experiences at every touchpoint. Looking ahead to 2025, we're revolutionising the industry by helping merchants drive growth through intelligent payment optimisation, seamless transactions, and unparalleled flexibility. Download the ebook today to learn more: https://lnkd.in/efSNc2RJ #PaymentOrchestration #PaymentOptimisation #EmbeddedFinance

Here's how to make cash collection a collaborative exercise in your business... 🗓 🎤 Our recent event, featuring a panel of experts from Stripe, Botify and parcelLab highlighted how to weave payment and cash collection into your entire customer experience strategy. Xavier Augris, VP of Finance at Botify, talks through his experience in the clip below. So how can Finance team up with Sales & Customer Success to make cash collection a seamless part of the customer journey? 1️⃣ Proactive collaboration: Finance can empower Sales & Customer Success by clearly outlining payment terms and providing guidance for early payment discussions. 2️⃣ Focus on building relationships, not just collecting cash: Equip your customer-facing teams to have friendly, upfront conversations about payments during onboarding. This fosters trust and avoids late payment friction. 3️⃣ Early intervention is key: Encourage teams to follow up on invoices within the first 5 days to ensure smooth processing and avoid any misunderstandings. Finance people: how do you work with your CS and Sales teams to embed cash collection in your customer experience? We'd love to hear your experiences in the comments 👇 #cashcollection #customerexperience #finance P.S. This clip is part of the recording of a recent event we co-hosted with Stripe, featuring a panel of experts - Ben Thirlwall, Xavier Augris of Botify and Jean-Thomas Cock of parcelLab - watch the full replay here https://lnkd.in/eD8cpirr)