Customer Success Collective’s Post

Impressions from MeasureCamp Copenhagen. Serverside tag management wasn't such a huge topic it was in MeasureCamp Helsinki. Maybe Finland is an even more engineering-oriented market than the rest of Europe. Many analytics people don't yet see AI and LLMs as useful for more than writing javascript and SQL. I think they are valuable tools for qualitative analysis and classifying historical data (Neil Callanan had an interesting talk about this topic). It also seems that people talk more about "alternative" analytics tools than actually use them. People are alt-curious but in practice, very few people have even tested tools like Piwik PRO or Matomo Analytics. On Friday, Brand Leadership Community and IIH Nordic organized a side event, which included an interesting discussion about how to lose one's credibility and influence as an analyst. Excellent tips!

I must confess... Do you know who I like the most at Semantrum? (Except sales, of course ) Hands down, it's the analytical team. Data is powerful, but let's face it, a firehose of information can be overwhelming. That's where Semantrum shines. If your media monitoring requirements go beyond the standard use case, we don't just throw data at you and say, "Figure it out." We have a team of rockstar analysts who are experts at unlocking the secrets within your media monitoring data. Our analysts go above the generic to understand your unique business needs and goals. They become an extension of your team, crafting customized insights that directly impact your success. So, next time you're drowning in data, remember it's not just about the information itself. It's about having the right team to translate it into actionable insights that drive actual results for your business. #MediaMonitoring #DataAnalysis #TailoredSolutions

The phrase "Together we learn better" perfectly encapsulates the experience at Clicked's experiences. Clicked's team has devised an innovative method to bridge the gap between #trailhead and the actual hands-on experience, by creating sprints and quests in which a team or individual works through real-life simulated business scenarios, working with stakeholders to accomplish tasks and goals needed. Their coaches, who take on stakeholder roles, confirm that these simulations mirror actual situations encountered in the business world. This particular Business Analyst sprint featured exceptional guidance from coaches and stakeholders  Mohamed Jassat (FF.ISP) ☁ and Izelle Du Pisanie as Coaches/Stakeholders, who led us through: - Stakeholder interview - Discovery phase - Creating Current and Future BPMs - User Stories generation - Acceptance Criteria draft - Data Migration plan - Final Delivery and Presentation Thank you Jeff Sample for creating this environment where #Ohana truly excels. Thank you, Rachel Shumway (秋夏）and Taylor Scarboro for hosting and being there for us. 🙏 😎

#Factiva Semantic Search and Smart (Gen AI) Summaries is here! 🎉🥳 And with that #DowJones launches another incredible market leading product leveraging latest technology to better our consumer experience. 🤓 Also, happy 25th #Factiva!

🚀 Exciting News from My Journey with DataSnack! 🌟 It's been a whirlwind couple of months since we launched DataSnack, initially marrying open source data with AI to make business intelligence more accessible and affordable for small and medium-sized businesses. The journey has been nothing short of enlightening. Throughout the process, two major feedback themes emerged consistently: 1. Businesses emphasized the importance of understanding their customers' precise thoughts and preferences, not just general web sentiment. 2. They sought specific, actionable insights tailored to their unique products and services. 🔥 Lightbulb Moment! 🔥 This feedback was pivotal. This feedback prompted us to pivot DataSnack toward a crucial need—providing authentic customer insights, particularly for retailers. DataSnack has been reborn as a platform that utilizes AI to craft gamified surveys and immersive narrative adventures tailored specifically to clients' brands, revolutionizing the feedback process to be both engaging and truly informative. We're tackling the challenge of revitalizing the somewhat stale world of online surveys. Our approach now combines in-depth analysis of both client and competitor data to generate engaging, AI-driven survey experiences. This allows customers to provide feedback in a narrative "choose your own adventure" style, making the process fun and deeply insightful. They can voice their preferences on everything from design tweaks to new features they desire. 📈 Each interaction ultimately provides the type of insights we've gathered from listening to our previous users—such as authentic feedback on new product designs and what competitor products customers like. You can check out a sample survey below: https://lnkd.in/dHSk-4qx Though we are still in the early stages, the potential to transform how businesses engage with and learn from their customers is incredible. I'm reaching out to my network, particularly those in retail, to collaborate on creating some surveys together. Let’s create surveys that not only gather data but also enhance customer engagement and provide the insights you truly need. I’m excited to continue this journey and even more excited to possibly collaborate with many of you! Let’s chat! 🚀📊 hashtag #businessintelligence hashtag #surveys hashtag #AI hashtag #retail hashtag #customerinsights hashtag #productdevelopment

🎉 We've finally rolled out Lapis to our first batch of Alpha users!! It's been more than a year in the making, and thanks to support from Google News Initiative's Innovation Challenge, we're finally able to bring this project to life. ✏ Lapis is part of Kontinentalist's long-term vision and goal to make data storytelling as a practice more accessible, affordable, and intuitive for people across the world, but especially so in Southeast Asia. In our collaborations and work, we've talked to too many individuals and organisations doing honestly amazing, socially-driven and impactful work, but are often under resourced and too pressed for time to work on a data-driven piece of communication. 📊 Most of us collect data in some way or another in our work, and data storytelling can feel intimidating, but it need not be. We're firm believers of the power of imbuing both data and empathy in your narratives to drive change. 🌼 Lapis is created to be intentionally collaborative, beautiful, and easy. We're looking for people to test our product, give us the much needed user feedback we need, and publish stories on it to let us know how it can be better! If you're interested, sign up here: https://lapis-story.com/

Without tracking core metrics, you may find yourself adrift, unsure of your progress toward your mission and goals. When we measure and manage essential metrics in each department, you always know where you stand and how to move forward effectively. #metricsmatter #datadriven

out with the old, in with the new Register link here: tinyurl.com/sigma-launch #SigmaProductLaunch hashtag #AIPoweredBI #TeamOldSchoolBI #SigmaProductLaunch #AIPoweredBI #InputTables

We just shipped some AWESOME new features on peoplemetrics.fyi 🚀 🔥 (aka I did code and it didn't break. Praise be) Now you can: 🚀 Configure your dashboard to show which metrics matter to you and your stakeholders. 🚀 Benchmark your metrics based on different time series (last 6 months, last 12 months, previous quarter etc..) 🚀 Store your filter selection so you don’t have to break your mouse clicking and re-clicking every time you reload your dashboard. (sorry about that!) Enjoy! #buildInPublic #peopleAnalytics

At Databoom, we address complex development challenges by combining #insights and #creativity. As a #research and communication agency, we support clients to reach their goals through proven processes and data-driven decision-making. Our team consists of question designers, story listeners, #dataanalysts, fact-driven believers, #problemsolvers, and trend spotters, on a mission to get to the heart of why. Explore our lookbook to see how we’re making a difference, one insight at a time. https://lnkd.in/evAJ2apN