Extraordinary #CX has its place, but in the day-to-day, speed and ease win. Most customers place greater value on efficient experiences—ones that are quick, simple, and even forgettable. Read CSG’s 2024 State of the Customer Experience report for steps you can take to create effortless #customerexperiences that are in the ultimate CX sweet spot. 👉 http://spr.ly/6042QnbRj
CSG’s Post
More Relevant Posts
-
🎉 Raise the bar on customer experience with our top-notch contact center strategies! Dive into our comprehensive guide and revolutionize your CX game today 🚀 Know more: https://bit.ly/3xscpGh #CX #ContactCenter #CustomerSuccess #CustomerEngagement #CXStrategy
-
-
63 percent of customers say most customer experiences fall short of what they know is possible. How can you use this stat to get ahead of your competition? Easy, give the people what they want! When you can leverage the shortcomings of other businesses, like their inability to meet customers’ needs, and provide an experience that exceeds customer expectations, you get an immediate competitive edge over them. For tips on how you can leverage customer experience to get that competitive edge, head to our blog linked below: https://hubs.ly/Q02tBkwd0 #cx #customerexperience #competitiveadvantage #winthecustomer #bettercx #keepupwithtechnology
-
Creating strong relationships, as a trusted partner and advocate for my customers as a Sr. Client Partner for Verizon. I enjoy the outdoors, music and doing what is right rather than easy.
More and more customers want self-service tools, easy access to accounts and seamless transitions between tech and human interactions. Discover the innovations that leaders are using to improve customer service in our Customer Experience (CX) Annual Insights report. Download here. #VTeam
Discover a frictionless future.
-
Business Performance Advisor at Insperity | Helping Businesses Scale with Strategic HR, Payroll & Benefits Solutions | Driving Efficiency & Growth
More and more customers want self-service tools, easy access to accounts and seamless transitions between tech and human interactions. Discover the innovations that leaders are using to improve customer service in our Customer Experience (CX) Annual Insights report. Download here. #VTeam
Discover a frictionless future.
-
Sales Account Management | Customer Service & Satisfaction | Revenue Optimization | Relationship Building
More and more customers want self-service tools, easy access to accounts and seamless transitions between tech and human interactions. Discover the innovations that leaders are using to improve customer service in our Customer Experience (CX) Annual Insights report. Download here. #VTeam
Discover a frictionless future.
-
🥳 Don't miss the CX Day Webinar Series with McorpCX! 🎉 Tune in for Yet Another CX Metrics & ROI Chat: Because Apparently, We Still Need to Prove It to learn about the key metrics that define successful customer experience and Learn how to track the right CX metrics effectively and more. Register here 👉 https://lnkd.in/gJ_Uvic9 #CXDay #ccxp #cx #customerexperience #customer #customerjourney
-
-
🥳 Don't miss the CX Day Webinar Series with McorpCX! 🎉 Tune in for Yet Another CX Metrics & ROI Chat: Because Apparently, We Still Need to Prove It to learn about the key metrics that define successful customer experience and Learn how to track the right CX metrics effectively and more. Register here 👉 https://lnkd.in/gJ_Uvic9 #CXDay #ccxp #cx #customerexperience #customer #customerjourney
-
-
Discover the insights shared by Rob Farro , Director- Customer Success at the CX Future Vision Summit, emphasizing the evolving nature of customer experience (CX) in his role. He highlighted that modern conversations with clients are increasingly focused on measuring and enhancing customer experience rather than just technology. Overall, he stressed the need for balance between #technology and human connection in delivering exceptional #customerexperiences and expressed eagerness to continue discussions on enhancing #CX. Know More: //https://lnkd.in/gtEua9Yn
-
Only 1 hour away! 🥳 Don't miss the CX Day Webinar Series with McorpCX! 🎉 Tune in for Yet Another CX Metrics & ROI Chat: Because Apparently, We Still Need to Prove It to learn about the key metrics that define successful customer experience and Learn how to track the right CX metrics effectively and more. https://lnkd.in/gJ_Uvic9 #CXDay #ccxp #cx #customerexperience #customer #customerjourney
-
-
Only 1 hour away! 🥳 Don't miss the CX Day Webinar Series with McorpCX! 🎉 Tune in for Yet Another CX Metrics & ROI Chat: Because Apparently, We Still Need to Prove It to learn about the key metrics that define successful customer experience and Learn how to track the right CX metrics effectively and more. https://lnkd.in/gJ_Uvic9 #CXDay #ccxp #cx #customerexperience #customer #customerjourney
-
