Two days ago, it was an absolute honor and joy to be a speaker at the 2024 Fast Company Innovation Festival, convening thousands of makers and innovators from across the globe—exceptional leaders and doers shaping the future. The feature session I was part of was called: “Appreciative Inquiry (“the other AI”)”—and two other execs were part of it. Bob Stiller, the Founder and former CEO of Keurig Green Mountain, and Julie Reiter, the senior VP of OD and Sustainability of the Clarke Group. They both showed how Appreciative Inquiry propelled extraordinary levels of flourishing inside and outside the enterprise, providing living proof that this is the era when the business of building a better world is good business. Moreover, they showed that there is no reversing the fundamental finding that providing market-driven solutions to the world’s most significant social, ecological, and human challenges is a winning strategy but especially under one specific condition: that the whole system—from the shop floor to the C-suite, and from every business function to the inclusions of external stakeholders such as community leaders, supply chain partners, and customers—were all invited into the company’s so-called “inner circle of strategy” that is, into an ever-widening web of AI’s co-creation (moving beyond dialogue to bold design) in an AI Summit format with 100s of co-creators as an activation collaboratory and design studio for innovation initiatives.
Bob Stiller—just releasing his new book called “Better & Better: Creating a Culture of Purpose, Excellence, and Transformative Human Engagement” shared the human magic of it all and the meteoric growth of the company, whereupon between 1999 and 2009, Green Mountain shares rose 7,895 percent and was the top-performing Nasdaq stock for the decade. Bob shares how AI—Appreciative Inquiry—became a cornerstone for “unleashing the creative energy and enthusiasm” of Green Mountain’s people and helped them lead their industry in “sustainability and positive social betterment” Then Julie Reiter shared something similar as she traced Clarke’s multi-decade-long use of AI, starting with the CEO Lyell Clarke's “Project Greater Purpose” and how doing good “out there” brings the "in here" of the company to a state of "mirror flourishing"-- now as one of “the best places to work in America.”
Thank you, Rachana Bhide, for being our Fast Company moderator!!! And Dr. Lindsey Godwin & Judy Rodgers as the session visionaries.
Bob Stiller Julie Reiter Stephanie Mehta, Alex Hernandez Champlain College Organization Development Network Fowler Center for Business as an Agent of World Benefit Weatherhead School of Management at Case Western Reserve University #appreciativeinquiry #organizationdevelopment #leadingchange #businessforgood. David L. Cooperrider Center for Appreciative Inquiry
https://lnkd.in/eTRniU7z
Thank you for being part of our workshop 😊