Connors Group’s Post

Communication is Key to Customer Satisfaction (and Restaurant Sales!) In the cut-throat restaurant industry, communication is the secret sauce that separates the extraordinary from the ordinary. With more people embracing the convenience of online ordering, effective order tracking and timely notifications have become game-changers, transforming mere transactions into unforgettable dining adventures. The stats speak volumes: ✨ Restaurants leveraging real-time order tracking witness a surge in online orders. ✨ Customers appreciate proactive updates, fostering unshakable loyalty. ✨ Convenience is king, and prompt notifications elevate satisfaction to new heights. In this fiercely competitive landscape, communication is the ultimate differentiator. By embracing real-time order tracking and timely notifications, you unlock a world of possibilities: ✨ Repeat customers become your biggest Marketers ✨ Glowing reviews ignite a wildfire of new business ✨ Sales soar, propelling your restaurant to new heights Are you ready to revolutionize the dining experience ? Harness the power of communication and watch as your business takes flight! Contact CubikTech - Digital Services Today!! Sources: ChowNow, Kapronasia, Deloitte #restaurantexcellence #vipexperience #customerobsession #ordertracking #loyaltybuilding #restaurantmarketing #conveniencedriven #onlineordering #glowingreviews #restaurantgrowth

🌟 Welcome to our new Saturday CX Tip Series! Each week, we'll be sharing insights to help you take your customer experience to the next level. This week’s tip: Optimize your operations technology for better results. Nothing frustrates restaurant customers more than receiving an incorrect order. Our 2023 Restaurant Accuracy Trends study reveals that order accuracy has a major impact on customer satisfaction and their likelihood to return. 📊 This is especially true for high-volume orders like carry-out and drive-thru, where efficiency and precision are key! Here’s how you can make a difference: ✅ Re-evaluate your POS system and kitchen display layout to minimize errors. ✅ Use predictive cooking platforms to prepare items accurately and on time. ✅ Implement detailed order displays to ensure customers receive the correct items quickly and efficiently. Want to dive deeper? Check out our top 4 strategies for improving restaurant accuracy here: https://hubs.li/Q02WvxS80 #Restaurant #CustomerExperience #CXTips #RestaurantTech #Operations #Efficiency #OrderAccuracy #RestaurantManagement

In today's hyper-competitive restaurant landscape, customer satisfaction analytics is a game-changer. Leveraging the customer satisfaction analytics report can create a recipe for success that keeps customers coming back and spreading positive word-of-mouth. Discover more insights here - https://hubs.la/Q02mG3qv0 #insight360 #restaurantmanagement #restaurantbusiness #restaurantmanagementsolutions #restaurantsoftware #restaurantsystem #restaurant #restaurantcustomer #customersatisfaction

Guests are living in a digital world, and their feedback is just a click away. Smart technology is transforming how restaurants capture real-time insights, helping businesses understand what their customers need and respond in the moment—exactly where it matters most. Tools like customizable surveys, review integration, and real-time issue resolution empower teams to address concerns quickly, enhance experiences, and strengthen guest connections. At the end of the day, restaurants thrive when they put the guest experience first. Every review, comment, and piece of feedback is an opportunity to improve, adapt, and grow. #GuestExperience #RestaurantTech #CriticalVelocityTalentSolutions #ConnectingTalentWithDestiny

🌍💼 Calling all global QSR industry leaders! 🍔🌮 I challenge the Quick Service Restaurant (QSR) sector to embrace the transformative potential of efficient computer vision technologies. 🤖💡 In today's fast-paced world, the QSR industry faces increasingly complex challenges, from rising customer expectations to operational inefficiencies. However, amidst these challenges lies a tremendous opportunity for innovation and growth. Consider this: By leveraging cutting-edge computer vision solutions, QSR establishments can revolutionize their operations and elevate the customer experience to unprecedented levels. Here's the crux of the matter: Implementing computer vision technology offers a multitude of benefits, not only for individual QSR outlets but for the industry as a whole. For customers: 👉 Enhanced convenience: Streamline the ordering process and reduce wait times, enhancing customer satisfaction and loyalty. 👉 Personalized experiences: Utilize computer vision insights to offer tailored menu recommendations and promotions, catering to individual preferences and driving sales. 👉 Contactless solutions: Embrace touch-free ordering and payment options powered by computer vision, meeting evolving consumer demands for safety and hygiene. For operators: 👉 Operational excellence: Optimize kitchen workflows, inventory management, and staff allocation through real-time data analytics, leading to improved efficiency and cost savings. 👉 Quality assurance: Ensure consistency and accuracy in food preparation and presentation, minimizing errors and enhancing brand reputation. 👉 Competitive advantage: Stay ahead of the curve by adopting innovative technology solutions that set your establishment apart and attract discerning customers. As a global consultant, I've witnessed firsthand the transformative impact of technology on various industries. Now, I challenge the QSR sector to seize the opportunity and embrace the power of computer vision to drive innovation, efficiency, and growth. The future of fast food is here, and it's powered by computer vision. Let's embark on this journey together and revolutionize the way we serve our customers and operate our businesses. #QSR #ComputerVision #Innovation #OperationalExcellence #CustomerExperience #GlobalConsultant 🌍💼🚀

𝐄𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐢𝐧 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭𝐬 - 𝐔𝐧𝐯𝐞𝐢𝐥𝐢𝐧𝐠 𝐒𝐢𝐦𝐩𝐥𝐞 𝐘𝐞𝐭 𝐎𝐯𝐞𝐫𝐥𝐨𝐨𝐤𝐞𝐝 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬! In the competitive hospitality landscape, increasing customer loyalty remains a formidable challenge for many business owners. Despite the complexity, it's surprising how both SMEs and enterprise clients often overlook some straightforward yet powerful steps to foster customer retention. I frequently visit a range of restaurants and observe distinctive practices that keep customers returning. Through my experiences and the strategic implementation of streamlined payment systems that have already saved businesses £1,000's annually, the question arises: How can you enhance customer loyalty further? In our latest blog, we dive deep into practical and effective methods to ensure your customers are not just visitors but loyal fans. Whether it's refining your operations or introducing impactful loyalty programs, we cover it all. Discover how simple changes can lead to significant impacts in building lasting customer relationships. Don't miss out on these insights that many are yet to leverage ! 👉 Read the full blog here - https://lnkd.in/edBxAJSM Join the conversation and let us know which strategies you’ve implemented or plan to, to boost loyalty at your restaurant! #CustomerLoyalty #RestaurantManagement #HospitalityIndustry #BusinessGrowth #CustomerEngagement #LoyaltyMarketing #HospitalitySuccess #RestaurantTips #GuestExperience #FoodServiceInnovation #hospitality

According to the latest Intouch Insights Drive-Thru Report, speed of service is a game-changer for efficiency and customer satisfaction. Here’s why: https://lnkd.in/gED5hg-Y ✔️ 𝗛𝗮𝗽𝗽𝗶𝗲𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Nobody likes to wait. Faster service means more smiles and repeat visits. ✔️ 𝗛𝗶𝗴𝗵𝗲𝗿 𝗢𝗿𝗱𝗲𝗿 𝗧𝗵𝗿𝗼𝘂𝗴𝗵𝗽𝘂𝘁: Serve more customers in less time and watch your revenue grow. ✔️ 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗣𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Time saved = money earned. A streamlined drive-thru boosts your bottom line. At BSC, we understand that speed isn’t just about quick hands—it’s about the right technology. From cutting-edge drive-thru communication systems to digital menu boards that reduce order errors, we help restaurants stay ahead of the curve. Contact us on 𝟮𝟴𝟭-𝟱𝟵𝟬-𝟯𝟰𝟬𝟬 for more information. Our website is in comments. #DriveThru #QSR #RestaurantTech #Restaurant #RestaurantOwner #Houston #Austin #SanAntonio Intouch Insight

Customer expectations are evolving quickly. And quick-service restaurants must evolve right along with them. The ones poised to win are leveraging technology to enhance operations, improve employee retention and satisfaciton, and provide unmatched hospitality for their guests. More on this from our latest in QSR Magazine. Link to full article in the comments.

According to the latest Intouch Insights Drive-Thru Report, speed of service is a game-changer for efficiency and customer satisfaction. Here’s why: https://lnkd.in/ggvR6Y53 ✔️ 𝗛𝗮𝗽𝗽𝗶𝗲𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Nobody likes to wait. Faster service means more smiles and repeat visits. ✔️ 𝗛𝗶𝗴𝗵𝗲𝗿 𝗢𝗿𝗱𝗲𝗿 𝗧𝗵𝗿𝗼𝘂𝗴𝗵𝗽𝘂𝘁: Serve more customers in less time and watch your revenue grow. ✔️ 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗣𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Time saved = money earned. A streamlined drive-thru boosts your bottom line. At BSC, we understand that speed isn’t just about quick hands—it’s about the right technology. From cutting-edge drive-thru communication systems to digital menu boards that reduce order errors, we help restaurants stay ahead of the curve. Contact us on 𝟮𝟴𝟭-𝟱𝟵𝟬-𝟯𝟰𝟬𝟬 for more information. Our website is in comments. #DriveThru #QSR #RestaurantTech #Restaurant #RestaurantOwner #Houston #Austin #SanAntonio Intouch Insight

In orca's latest blog, we dive into how efficient call answering can transform your restaurant's operations. From handling reservations and takeout orders to providing exceptional customer service, professional call answering ensures no call goes unanswered. Discover how this can lead to happier customers and smoother business operations. Read more to see how you can elevate your restaurant's service experience! DM me for a free 7 day trial.