Community Housing Cymru’s Post

Metrics are an asset to Assisted Living Communities! By: Stephen Deraney, PhD For the last several years businesses around the globe have been working with analytics to maximize profits. The senior living communities are now using metrics to posture themselves for growth, to increase their productivity, to finding avenues to reduce costs and to improve overall efficiency! What we have discovered is that information is power. The more we know about our customers, trends in our industry and our competition the greater success can be achieved. The concept of using analytics is frightening for many people because it can appear to be modern day fortune telling but the accuracy of the data is amazing. While those of us in senior living are a little behind the curb to join this revolutionary science, the companies that have embraced it are seeing remarkable results. Change is hard but as technology changes at light speed we either jump on the train or we will be left behind. The future is now so embrace the metrics that are available and quit doing the same things that previously were successful. If you have any specific questions please email me at [email protected]. #metricsareourfriend

Best things about Day 1 at #HousingCommunitySummit? ✅ Excellent session on tenant satisfaction & practical ways to listen, hear, change what we do and how we do it, and improve outcomes for people in terms of what matters to them (the reason we are here after all) ✅ Sustainable eco system of data AND people’s voices - ensuring this is central and coordinated ✅ Hearing about the experience of CHANW and how to share resources and leverage better outcomes for people by exploring clear but flexible partnerships with other smaller housing associations ✅ Similarities and differences in policy and practice between Wales & elsewhere. (We don’t have a monopoly on the delivery challenge.) ✅ How other housing associations across the UK are supporting local communities to incubate/support/facilitate locally-owned initiatives - some great practical examples Too much to get to though and lots of overlapping sessions. Hope highlights of sessions on AI & digital transformation, EDI data and what you can do with it, and the essential of good digital comms will be shared.

A whopping 2,419,000 creative sector jobs were filled in 2023. 😍 That's a 15.1% increase since 2019. 📈 ---------------------- Despite a few knockbacks in recent years (pandemic, strikes and funding cuts to name but a few), it looks like the UK creative industries is on track to continue it's astronomical growth. Read more about it here 👉 https://lnkd.in/ehnPjAiF. ---------------------- P.S. We couldn't talk about the UK creative industries without referencing the ultimate example of peak UK creative culture - Glasto! So here's a pic from the festival this weekend 🎪🎉🍻 #creativeindustries #creativeindustry #creativecareers #glastonbury #glasto #economicgrowth #creativeeconomy #creativefunding #economy #growth

It's go time in Seniors Housing. So what are some of the top CEO's and Visionaries in the industry thinking? We asked. On a recent Join Lunch Table session, we discussed some of the following topics with leaders that represent over 500 communities and 60k+ units, across the country: 🔸 Fragmentation & Standardization… and how can the industry articulate the space better to the Hill, Residents, and Investors 🔸 Priorities going into 2025 🔸 Incorporating lessons learned from the Hospitality industry into Seniors 🔸 What to do with all of the data that is out there and how AI can bring it all together 🔸 Thoughts on Development going into 2025 (may be a bit surprising) The answers? From creating a 'wow' experience when future residents walk in the door, to yes is the answer what is the question and being as busy on future development as they have ever been, we discussed how transparency can transform the industry. Full Topics & Takeaways link in comments. #JoinLunchTable #SeniorLiving

Tuesday is Newsday at Barrett and Greene Inc. Here are the highlights of today's Weekly Management Update, far more details about which can be found by clicking here: https://lnkd.in/eyyQv9eB * New York City's Mayor's Management Report (MMR) is often described as the city's "report card," but it's not a very useful one if you really want to know what the city is accomplishing, according to a new Citizens Budget Commission report. Though the MMR has been expanded to include hundreds of new indicators and 20 new goals, according to the CBC, "When you comb through the report, it's clear that most of the document still focuses on what the City is doing rather than how well it is performing, a long-standing shortcoming.” * Affordable housing programs are blossoming around the nation with significant funding. That's the good news. But the bad news is that when money pours into solutions for an urgent problem, oversight may be shortchanged. Exhibit A is a recent audit by Arizona Auditor General, which found that the Arizona Department of Housing, “inadequately oversaw affordable housing projects we reviewed”. For example, the Department was found to fail at "conducting most required site inspections, putting participants at risk of living in unsafe or unsanitary conditions” and “Approving and paying 22 grantee payment requests we reviewed that included more than $8.1 million in expenses that were not supported by adequate documentation or were unallowable.” * Leaders of public sector organizations aren’t typically in the business because they expect to win awards (and if they are, then it’s wise advice that they don’t hold their collective breaths). But a private sector firm, Clear Impact, which creates data management tools for measuring program and department outcomes, has created a “Social Sector Hero of the Year Award,” for organizations that are doing an exceptional job of focusing on measurable impact. Elizabeth Steward Terry McKee, MPA, NIGP-CPP, CPPO, CPPB, C.P.M. Daniel Chenok Marty Benison American Society for Public Administration John M. Kamensky Chris Fabian William Hatcher Linda Misegadis, CPP, CPM, CCM, IPMA-CP Don Kettl Dr. William Brantley The Volcker Alliance National Academy of Public Administration Amy Resnick Alexandria Smith Melissa Maynard Rudy de Leon Dinglas, Ph.D. Amber Ivey (AI), MPA, JD Mark Funkhouser Liz Farmer Shelby Kerns Leslie Scott Kayla Leslie Ron Holifield Kate Elizabeth Queram Shelley Metzenbaum Edward DeSeve Mike Maciag

Last week’s Crawley Property Meet was a fantastic evening, full of valuable conversations and insights for everyone in the property industry. As sponsors of the event, we’re always delighted to support a space where professionals can connect, collaborate, and share ideas. The guest speaker gave us plenty of food for thought with their talk on how AI is influencing the future of property services. It’s a topic we’re exploring further, especially how AI could be used to support with the admin side of your business. Keep an eye out for our upcoming posts where we’ll dive deeper into this exciting area! In the meantime, we wanted to spotlight how we support property professionals. From managing tenant communications and organising contracts to preparing inventories and scheduling maintenance, our tailored admin services help lighten your workload so you can focus on growing your business. If you’re in the property world and looking for reliable support, get in touch. Let’s talk about how we can work together to make your business run smoother. #adminsupport #propertyprofessionals #crawleypropertymeet

🌟 What does independence mean to you? 🌟 Have you ever stopped to think about what independence really means to you? Whether it's about making your own financial decisions, managing your health, or navigating personal relationships, the concept of independence touches every aspect of our lives. But we often don't realize its full significance until we face challenges that test our autonomy. Over the past few years, Maria Ines Zelaya and I, with our amazing team at Digital Scientists, have delved deep into understanding how to maintain and achieve independence. Our research has opened up many insights into how closely independence is linked to our dignity. 📅 We're excited to invite you to a special workshop at the Design for Dignity Conference in Boston next week. Join us as we introduce a toolkit that we have developed, designed to facilitate conversations about tough topics like independence. We’ll be using a prototype of our Social Determinants of Health (SDOH) Cards to brainstorm and create new tools for discussing these sensitive issues. 🌈 It's going to be a wonderful chance to connect with others, learn from the incredible work of fellow speakers, and share our experiences and tools. 📍 Are you in the Boston area and interested in joining us? Check out the link to sign up in the comments below. Let’s meet up, share insights, and inspire each other! Chris McCarthy Amy Heymans #designfordignity #socialdeterminantsofhealth #workshopfacilitation #designthinking #servicedesign #uxresearch #researchtoolkit #designtoolkit #carddeck

A couple of Public Policy Forum Fellows on the working group, which is great news! Congrats Shingai Manjengwa and Trevor Tombe.. Your task is a major one. Public service productivity is ripe for improvement. It is key to: enabling responsiveness to citizens/taxpayers, making public services (passports, EI, etc) more efficient and cost-effective, and ensuring the public service embraces/enacts innovation and AI to improve service delivery. https://lnkd.in/eVNFnume

We are continuing to spotlight our report interviewees - and we are almost finished! Today we are reflecting on the insights from Thomas Harley FIEP FRSA, CEO of Get Set UK. Thomas was also one of our panellists at our report launch event at the start of the month as we shared our report into Employment Support in the AI Era. Harley is Founder & CEO of Get Set UK and Board member of Employment Related Services Association (ERSA) and Thera Trust. He brings 20 years of experience in employment services across New Zealand and the UK. Establishing Get Set, he has driven growth, leading a team of over 250 in managing large public contracts that enhance employment, skills, and health services nationwide. Thomas’s journey began in New Zealand, where he developed expertise across public and private sectors, later expanding his impact in the UK. In this wide-ranging contribution, Thomas shared insights into user behaviours when sharing private information with AI systems and some of the implications for organisations. Hear more from Thomas Harley FIEP FRSA and our other sector leaders in our full report below - and let us know your thoughts! https://lnkd.in/eK7V7bWC

What Works Cities Launched by the Bloomberg Philanthropies in 2015, is a super cool national initiative that helps local governments across the country drive progress in their cities through the effective use of data and evidence. This is exactly in line with what we believe at vialytics Americas. We have set out to solve for the largest asset of any #town , #city , #municipality or #county, streets. We believe and confirmed by the success of our over 350 partners that having near real-time data on your streets, signs, and other assets ensure a better decision making process. Maximizing the tax revenue to create the safest, and most effective road network to have the longest lifetime value on them. Check it out: https://lnkd.in/eUMqqeaD Reach out to our team to learn more! #smartcity #innovation #buildbackbetter #ai #visualsearch #govtech