Colleen Skaggs’ Post

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Master Process Officer, United States Air Force Academy

Our greatest growth often comes when we learn from failure. As Mike Rother summed up in his 2010 book, Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results, “We learn from failures because they reveal boundaries in our system’s current capability and horizons in our minds.” Summed up: failure is nothing more than a process for experimentation; a method for testing a new idea, process or procedure to identify a way forward. We learn what did not work, reassess and try again. Regardless of where you are in your continuous improvement journey, rethink the concept of failure. It serves a crucial role in leveraging the benefits of continuous improvement and innovation (CI2)!

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