227 nominated stores 44 making it to the finalist stage Circadian Intimates' innovative approach and dedication to customer experience have clearly resonated within the lingerie community, earning a Finalist designation for Best New Lingerie Store in the United States. INTIMA magazines CEO Francesca Spinetta reminds us of the importance of every single person in the industry: "This is a human-centric business where individuals are essential and can make all the difference." Her words are true in every industry. #awards #peoplefirst #womenownedbusiness
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Krvvy's brand ethos stands strong on its three pillars of belief: - Comfort: Comfort sounds great when you don't feel it. Our mantra is simple: One problem less is one breath more. - Inclusivity: For us, Inclusivity is all about celebrating the rainbow of body types, making sure everyone feels welcome. Not only do we cover the size spectrum, but we also make sure you admire what you have. - Sensitivity: We understand that we are not living in a world where discussing personal choices and innerwear feels easier. We are creating a safe space for you to speak and express freely. Communication is always the key and we are great listeners. Krvvy is not just a product-oriented brand but is also a platform to enhance your innerwear experience. Check our website and assortments at www.krvvy.com #PremiumLingerie #D2C #WomenEmpowerment #SelfCare #BodyConfidence #FashionInnovation #BodyPositivity #CustomerExperience #ShopOnline #Comfort #Sensitivity #Inclusivity
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🇫🇷 The French Fashion Phenomenon: Sézane $450M Success Story and Its American Dream Sézane has masterfully bottled the essence of "French Girl" style, but can they conquer the American market? In my latest Retail Diary Deep Dive on Substack, I unpack the strategy behind this rapidly growing brand and identify key opportunities for their US expansion: 💻 Refining their e-commerce experience for the American shopper 🤝 Strategic collaborations to boost nationwide awareness (I'd suggest a collab with Gap similar to Gap x Dôen, a collab with J.Crew like J.Crew x MNZ or shop-in-shops with Nordstrom to get more US awareness and in person exposure.) 💄 Leveraging the US obsession with French beauty 🧒 Expanding their reach with Petit Sézane and menswear (and as a reader pointed out, an opportunity for more inclusive sizing.) But the real question is: Can Sézane maintain its French allure while adapting to American retail expectations? 🤔 What do you think? Is there room for another player in the crowded US mid-luxury market? How can they stay true to their French styling (do the French even think of it as "French") in America? 👇 Share your thoughts below, and don't forget to subscribe to Retail Diary for more in-depth analysis of the ever-evolving retail landscape. #RetailStrategy #FashionBusiness #RetailInnovation
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Brands, listen up! Miu Miu have taken their customer reward system to another level by inviting one of their top customers to walk the Autumn / Winter 2024 show in Paris (and she killed it 🔥 🔥🔥) Her name is Doctor Qin Huilan, she's a 70 year old women from Shangai, China. Her son made her an instagram account in October 2022 to document her daily outfits and now she's got 21,000 followers. I'M OBSESSED with this approach to customer loyalty and service. Dr. Qin's runway appearance wasn't just a fashion statement; it was a powerful message that age should never limit your dreams or style. This moment is a goldmine for brands willing to break the mould and genuinely connect with their audience. By connecting their brand to a real customer, millions of people all over the world are talking about Miu Miu for the first time. What's your brand's version of Miu Miu's decision to invite Dr. Huilan onto their runway? What do you think of Miu Miu's decision to do this?
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Don't miss out on the latest issue of Drapers! Read the digital version now to find out how retailers are engaging with controversial discounting day Black Friday this year in the run-up to peak season. Plus, we take a deep dive into how fashion retailers are wrestling with supply chain challenges. Subscribe to read it now. #digitaledition #magazine #fashionretail #fashionnews
Inclusive retail, H&M's 're-ignition', menswear secret shopper and more in November's Drapers
https://www.drapersonline.com
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On Sunday, I stumbled upon a TikTok of a shopper venting about Saks Fifth Avenue denying her return—two days before the news dropped that Saks was clamping down on returns abuse. Talk about timing, especially before the holiday. We always focus on returns abuse, but what about the cost of getting it wrong? A brand refusing a legitimate return is a fast track to eroding trust and damaging customer loyalty. Limiting returns might seem like a quick fix, but it’s far from effective. Instead of restrictive blanket policies, brands should be leveraging data to distinguish between problematic returns and genuine customers. At Yofi, we focus on dynamic policies that allow brands to make smarter, more informed decisions about each customer, protecting the business while maintaining strong customer relationships. This debate is growing in the retail community: how do you create customer-friendly policies without constantly eating the cost of returns?
Woman shares bizarre reason why Saks Fifth Avenue allegedly refused her dress return
independent.co.uk
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CALL TO ACTION :) WHY AREN'T YOU WEARING IT ? The ASOS Summer Sale Is Up To 70% Off — Here’s What’s On Our Wishlist ASOS is one of our go-tos for fun, fashion-forward pieces. Whether it's size-inclusive styles, the #best array of designer labels all in one place, or just super-niche finds (a two-piece set made exclusively out of big red circles, anyone?), we always know that we'll strike gold.But with so much to choose from (so, SO much), it's easy to get overwhelmed and panic buy. Especially when ASOS announces one of their mega offers, #like their current summer sale: up to 70%-off (a must for one of the most expensive times of year, aka festival, holiday and wedding season). This is where we step in — we've done all the scrolling and trawling through deals for you, picking https://lnkd.in/ekz6G59S #sexyfitnessgirls #sexyabdominals #sexyfeet #simonhelberg #vkpost #melissarauch #lice #howardwolowitz #sexybody #saragilbert #walsat #wd #stwsgdfg #russia #sexyblackhairedfitnessgirls #vk #kunalnayyar
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It’s been a while since I did one of these rants so here we go... Dear Zara, This sucked. I recently bought a dress that unfortunately had an issue. A few days later, I went hoping to exchange it. How it went: Me: "I'd like to exchange this dress. The zipper is damaged." Sales representative looking down at the piece: "You sure you bought it like this?" Me: "Yes." Sales representative: "You sure this didn't happen at home?!" Me: *feeling accused* Since it was damaged goods, I was told I could only exchange it at the same store I purchased the dress from and that they could not accept it since it would be considered damaged goods for their boutique. Client interest vs personal interest. I realize that this is a logistic issue, and it's not unique to Zara. But as a client, it’s inconvenient and indicates a lack of client-centered brand strategy, and an internal dynamic does not support efficient systemic teaming. *PS- the least a brand can do in these situations is to not only state the rules, but also express empathy for the inconvenience it will cause their clients before sharing the policy. Help a client feel understood. Noorah In Conversation #workingwithpeople #peopleskills #communication #luxury #teaming #clientexperience #people #vision2030
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What’s the best way for luxury retailers to entice the consumers of tomorrow? Fashion psychologist Shakaila Forbes-Bell is here to show retailers how they can build valuable relationships with a hyper-connected generation. The key to success, she says, is in understanding what happens to our brains when we come to shop. Explore the full Future of Luxury Retail series for invaluable insight from leaders in the field, exclusively at https://vzbiz.biz/3Lr4m0p. #LuxuryRetail #FutureOfRetail #Retail #Technology
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Looking to understand how Southeast Asia’s luxury market is evolving? Our latest insights at Canvas8 have just been featured in Rappler Discover how local stars like Kathryn Bernardo, Heart Evangelista, and Anne Curtis lead the charge in beauty and fashion endorsements, signalling a shift from Western to Asian icons. For brands and marketers, this is a must-read to understand the growing influence of regional pride and how it’s shaping consumer preferences across Southeast Asia. Check out the feature here! 👉 https://hubs.li/Q02VcFpT0 #Canvas8 #MarketTrends #LuxuryMarket #SoutheastAsia #BeautyAndFashion
Asian stars replacing Western celebs as beauty, fashion endorsers in region, says new report
https://www.rappler.com
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What’s the best way for luxury retailers to entice the consumers of tomorrow? Fashion psychologist Shakaila Forbes-Bell is here to show retailers how they can build valuable relationships with a hyper-connected generation. The key to success, she says, is in understanding what happens to our brains when we come to shop. Explore the full Future of Luxury Retail series for invaluable insight from leaders in the field, exclusively at https://vzbiz.biz/3WrguEP. #LuxuryRetail #FutureOfRetail #Retail #Technology
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