Chris Crichton’s Post

Back in March 2020, we introduced our first "combined issue" at QSR/FSR. The idea was to capture and illustrate the so-called blurring of the lines you had begun to see across foodservice, whether that was tech-enabled or driven by a changing consumer. While I would say that evolution has remained, especially within counter service itself and fast casual/QSR, there's also a line being drawn between the experiential and the transactional. Wherever you reside, though, the reality of an inflationary-spurred market and parity in choice has made it so you have to understand who you are and what you stand for, and what consumers actually give you credit for. All of this is a long way to explain this year's combined QSR/FSR got into some pretty deep subjects. And, as you can see below, it's fronted by one of the smartest human beings to ever run a restaurant in Flynn Group CEO Greg Flynn. Way more to come.

Just one more day to go for this webinar! Register now to ensure you don't miss out on what promises to be an insightful session for all restaurant brands.

How did Burgerville, LLC improve their Speed of Service scores by a whopping 57% with Tattle? 😱 In this quick video, their EVP Beth Brewer gave an example of how a single district used Tattle's objectives and action items to turn guest feedback insights into measurable results. Some other amazing stats from the brand: ✅ 51% increase in accuracy scores ✅ 32% increase in food quality satisfaction ✅ 100% reply rate to guests Check out the full story of Burgerville — and our full interview with Beth — in the comments below! #restaurants #restaurantoperations #cx #guestfeedback

Offering takeout and delivery expands your restaurant's reach, increases sales,and caters to customer convenience, boosting overall business growth✨🎉 #Takeout #Delivery #RestaurantMarketing #IncreasedSales #CustomerConvenience #BusinessGrowth #FoodDelivery #ExpandReach #MeezAU

Offering takeout and delivery expands your restaurant's reach, increases sales,and caters to customer convenience, boosting overall business growth✨🎉 #Takeout #Delivery #RestaurantMarketing #IncreasedSales #CustomerConvenience #BusinessGrowth #FoodDelivery #ExpandReach #MeezAU

The Q2 2024 QSR Fidelity Index analyzes the productivity of top quick-service restaurants including McDonald's, Wendy's (The Wendy's Company), Chick-fil-A (Chick-fil-A Restaurants), and more to determine which factors drove strong Fidelity. Download to unlock insights and uncover powerful recommendations to help drive repeat visits and boost loyalty. https://bit.ly/3A5CTiq #Marketing #Insights #QSR #Fidelity

The major piece missing to customer retention. And it’s negatively affecting your performance. Most restaurants are hyper focused on reviews. Yes, QSR restaurants need to: -Have a system in place to collect direct feedback -Resolve as much as possible entirely offline -Respond to all online reviews (the good & the bad) -Mitigate and resolve the bad online reviews But there’s another major component: Your restaurant listing management. All of your restaurant listings need to be: Up to date  Correct info Accurate hours And this task is TEDIOUS to say the least. Especially for QSRs with multiple locations. We built Akira to help QSRs with all of the above. Manage direct feedback, online reviews, and listings: Efficiently, effectively, EASILY. #akira #restaurants #listingmanagement #feedbackmanagement #reviewmanagement

The Fast Casual Executive Summit is set to feature a session focusing on third-party delivery. This event aims to provide restaurant owners and operators with key insights into how third-party delivery can be optimized for better business outcomes. Key topics to be covered at the session include: - Best practices for integrating third-party delivery services - Strategies for managing commission costs - Enhancing customer experience through effective delivery - Navigating regulatory challenges These insights are crucial for staying competitive in the fast-paced food industry. This session promises to offer valuable takeaways for enhancing delivery operations and boosting profitability. Are you currently using a third-party delivery service? What has been your biggest challenge? #RestaurantManagement #FoodDelivery #FastCasual #ThirdPartyDelivery #RestaurantIndustry https://lnkd.in/e78HNm9i

Do you know why we don't we use printk in ISR ¿ ⭐ printk is lazy one it may sleep. May I know why it sleeps ¿ ⭐ it can wait for input/output resources if not available , it creates delay in ISR execution.  ⭐ISR should be like QSR (quick service restaurant. 😎)  Note: we shouldn't use any call that can sleep like printk, kmalloc, Mutex.. 

Oh man, this is just awesome 🎯 Our very own Alexander Kuzmanoff created a fantastic visualization for restaurants to easily identify operational gaps using their Tattle feedback data. If you’re a restaurant operator, this will be a powerful diagram to add to your tool belt. It’s actionable, easy to digest, and provides new perspectives. Give this article a read and put boring bar charts to bed. #CX #restaurants #operations