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Summer is coming to an end, so it's time to mark your calendars for the first Hospitality Alliance event of the season. Save the date for September 18th! Need a few reasons to attend? 1. Meet the new CEOs of Visit Bend and Visit Central Oregon- Jeff Knapp and Scott Larson, respectively 2. See the newly renovated Newberry Hotel Bend 3. Strengthen your relationships with industry peers

What strategies can hospitality firms implement to thrive in a post-pandemic world? Amit Saberwal (RedDoorz) and Daniel Rouquette (Villa Finder) are sharing their experience navigating the black swan event for the hospitality industry.

What strategies can hospitality firms implement to thrive in a post-pandemic world? Amit Saberwal (RedDoorz) and Daniel Rouquette (Villa Finder) are sharing their experience navigating the black swan event for the hospitality industry.

In this interview, S. Lovey Parker, MPS, Executive Director of the Black Hoteliers & Investors Association highlights the challenges and opportunities facing Black hotel owners and investors, as well as the organization's efforts to address these issues through marketing, capitalization, and community support. Key points from the interview: ⭐ BH&IA's mission: To empower Black hoteliers and investors by growing the value of the independent, Black-owned boutique hotel market. ⭐ Challenges facing Black hotel owners: Proper capitalization, marketing, and navigating the hospitality industry. ⭐ BH&IA's approach: Providing resources for marketing, capitalization, and community building. ⭐ Upcoming events: The Black Hoteliers and Investors Retreat, where 200 ultra-high-net-worth individuals, accredited investors, and Black hoteliers will gather to explore investment opportunities in this space. Watch the full interview to learn more about BH&IA and its commitment to supporting Black entrepreneurs in the hospitality industry. #hotelinvesting #commercialrealestate #hospitality #hotel

🌟 Rosen Research Review highlight: Lessons from Hospitality — Towards a Hybrid Model of Senior Living Communities 🧓 UCF Rosen College of Hospitality Management’s Yun Ying, Susan, Zhong and Tingting(Christina) Zhang understand the connection between the senior living community and hospitality sectors; their research is giving impetus to a hybrid model that could benefit both. Read the article now by visiting https://lnkd.in/e-8a3Ft6 👉 For all the exciting research insights in this issue, visit https://lnkd.in/gJHMhhVK

Another reminder to please fill out the A.C. perception study if you have not already! At the end it will say how you found the survey, select student, and then select my name. The support is much appreciated!

I love this stuff. And it's not just for hotels and restaurants. Absolutely every service business should think like this. If you're a creative agency and someone hires you to draft something up for their 10 year anniversary party, If you're a outsourced staffing company and you're hired because the client just closed a big round of funding, If you're an attorney and you're hired to draft closing docs for a sale, ... there are opportunities to do the job in a way that makes a client for life and creates a story they share. It's good for your business and let's be honest, it's just more fun. And if you're like, oh I don't have the budget to do stuff like this... Your finance person here is saying, this is customer retention and acquisition costs. You should ALWAYS have the budget for it even if you have to get extra creative and limit the actual cash out. This is often the cheapest and highest impact BD spend you can find. So go blow some minds.

Adapt, listen, pursue… make people feel seen. Introducing the next edition of Unreasonable Hospitality out in the World. This one submitted by Tim Edwards of Charlotte, North Carolina. 🍍🌎 #unreasonablehospitality

It's the little things that mean the most. Will Guidara has mastered the concept of "unreasonable hospitality" and provides great reminders of how little, thoughtful actions can result in customer loyalty. Check out the example of unreasonable hospitality below. It's a good one! What do you do to make your clients/customers surprised and delighted?

Learn more about the Hospitality Representation that The Doorway aims for...