Chase Groll’s Post

Self-service kiosks come into the picture as a cost-effective and service-oriented solution. Self-service kiosks also boast a higher value per transaction than a traditional counter: the average order total at a kiosk is 15-20% more than a traditional counter transaction.

Tillster polled more than 1,000 U.S.-based quick-service and fast-casual diners about their digital ordering expectations, both inside and off-premises. Fifty-seven percent of those who use kiosks wish restaurants had more available. This is compared to 36 percent who said the same thing last year. Qu POS reports similar affection from the operator side. In a survey of 179 enterprise brands representing 62,000 U.S. locations, 44 percent say they plan to add a kiosk as a new ordering channel in 2024, which is a sizable jump from 2022. https://lnkd.in/gf6UnvZG

With labor costs on the rise, adding kiosks has quickly become a lever to pull for brands looking to maintain margins. Here's why they're worth your attention: 💰 Customers who use kiosks tend to spend 10% to 30% more 📈 Brands often see a 5–6% increase in sales 📊 Restaurants can save up to $6k/mo per kiosk 😍 Almost 50% of diners appreciate the ability to customize their orders via kiosks Looking for a custom solution or just want to see what’s out there? https://bit.ly/3VRP8aT

We applaud Olo's effort to reach every QSR (quick service restaurant) customer. We see a natural extension to bring easy, simple one-touch ordering and payments into the car for a premium drive-thru customer experience. (h/t QSR team) Hungry drivers and passengers want to order and pay as easy as they can. Faster is always better. In February, NACS' annual QSR Drive-Thru Report showed average speed of service at QSRs was 5:43. Placer.ai's own data shows that in 2023, nearly 63% of Taco Bell visits were under 10 minutes, while The Wendy's Company showed 60.5% of visits were under 10 minutes and Chick-fil-A Restaurants-fil-A was 51.9%. Bringing those QSR transactions to the driver in his car while in line or one their way to purchase food is not just critical to speedier fulfillment but helps in knowing customers' dining patterns and aids in aligning incentives for both the restaurant and the customer. https://lnkd.in/e79TGkNV . . . #invehiclepayments #softwaredefinedvehicles  #QSR #retail #automotive #CX #customerexperience #autodealers #Payments #SDV #

Menu Item-Level Insight Highlight (Part III): 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀! Thanks to our integrations with restaurants' existing POS, loyalty, and ordering partners, you can have each item's sales data alongside their satisfaction metrics within the Tattle dashboard. Good things are bound to happen when you take a holistic view of menu item performance, integrating both sales and satisfaction metrics! Learn more about item-level feedback in the comments below 👇 #restaurants #restaurantoperations #menu #guestfeedback

Are you obsessed with reducing customer wait times at the counter? 🍽️ We are too! Here are some must-have features for faster checkouts: ✅ Fast transaction processing: Seamless payments, including contactless options. ✅ Inventory management integration: Avoid delays due to out-of-stock items. ✅ Mobile POS capabilities: Process payments anywhere, even at the table. ✅ Real-time data analytics: Understand your peak times and optimize operations accordingly. Want to learn more about how these features can transform your restaurant? Check out our blog post for more tips! https://lnkd.in/gnBFNnTv

This #NationalProcrastinationWeek, let's turn delay into action with Nuvioo. 🌟 🚀 Embrace efficiency with our cutting-edge POS system. 🍽️ Enhance your customer service and watch satisfaction soar. 📈 Streamline operations and see your business flourish. Delay no more. Choose Nuvioo and witness the transformation in your restaurant. #ActionOverDelay #Nuvioo #BusinessGrowth

The lines are blurring between convenience stores, QSRs, and fuel stations— creating an exciting opportunity for retailers to create seamless customer journeys. Check out the latest blog for the key trends driving this convergence and the solutions enabling them. #fuelandconvenienceretail #cstores #retailsolutions #selfserviceretail #retailtechnology

Introducing self-service kiosks in restaurants offers a dual benefit: enhancing the customer experience through efficient order customization and payment processes, and boosting sales through smart upselling. #iworkforComcast #CustomerExperience #FoodIndustry #RestaurantTech https://lnkd.in/gRvkNfNi

Boost Restaurant Profits with Self-Service Kiosks As labor shortages challenge the restaurant industry, EZ-Chow’s self-service kiosks offer a game-changing solution. These kiosks streamline operations, reduce staffing needs, and enhance customer satisfaction. Key benefits include: • Increased Efficiency: Serve more customers simultaneously without additional staff. • Enhanced Order Accuracy: Minimize human errors with automated order processing. • Upselling Opportunities: Suggest profitable add-ons during the ordering process. • Cost Savings: Save over 85% on front-of-house labor costs. Designed to integrate seamlessly with your existing POS, EZ-Chow kiosks are the affordable, digital cashier alternative that adapts to evolving customer expectations. Discover how our kiosks can revolutionize your operations and elevate your brand! 👉 Learn more https://buff.ly/4fUGz6h #RestaurantTech #SelfServiceKiosks #DigitalOrdering #RestaurantInnovation #CustomerExperience