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There's more than meets the eye when it comes to great housekeeping. Sylvie Balenger, SSP's new service training, operations, and HR expert, is sharing her tried-and-tested approach to maximizing efficiency in hotel housekeeping departments that can streamline operations, revolutionize the guest experience, and impact your hotel's bottom line. Said Sylvie, "It's important that the staff see their department managers addressing their concerns. I'm there to guide the leaders to figure out the best course of action ... As a consultant, it's important to gain trust of the staff and managers to be able to get to the root of the issues at hand." See Sylvie's approach below. To benefit from Sylvie's expertise, click here! https://lnkd.in/dM2btwqm

Efficiency in Housekeeping Efficiency in housekeeping is not just about speed; it’s about doing the job right the first time. As managers, how do we instill this mindset in our teams? It starts with proper training and clear communication. Standard Operating Procedures (SOPs) should be designed not just to ensure cleanliness but to optimize time and resources. A well-trained team working efficiently not only improves guest satisfaction but also reduces costs in the long run. Let’s empower our housekeeping staff with the right tools and training! #HousekeepingEfficiency #UAEHousekeeping #HospitalityTraining #SOPs #HousekeepingLeaders #UAEHospitality

TOP 5 ⭐️ Must-do to retain your hotel Housekeeping Team 🫧 🧹 Part of the solution is to give them a clear development pathway. 🔑 94% of employees say they’d stay at a company for longer if it was invested in their professional development. One way you can do this is by encouraging your team to develop their soft skills as well as their hard skills. Make sure they’re focussing on: 1️⃣ Time management: being efficient and balancing a full workload is a must in a busy hotel. 2️⃣ Attention to detail: the little things count. Make sure your guests don’t find cobwebs in corners or that the mirror hasn’t been cleaned, for example. 3️⃣ Communication: vital to make sure your team works well together, and knows who’s responsible for what. 4️⃣ Flexibility: housekeepers often work varied hours, and initiatives like opt-in housekeeping require them to change up what they’re working on day-to-day. 5️⃣ Customer service: your housekeepers are the face of your hotel - the more they can make guests feel valued, the better. Let us know what you would add to the list! 🧐

BUTLER's Concierge Team is your gateway to effortless housekeeping scheduling. 😁 From scheduling expert cleaners to coordinating daily tasks, we ensure the cleaning session runs smoothly, allowing you to enjoy a beautifully maintained home without lifting a finger! Consult with our teams of experts directly via WhatsApp at +65 8809 0777 today! ☎️ #BUTLER #housekeeping #singapore #scheduling

Question – How influential is Housekeeping in setting policy? The role of the housekeeping department in making or breaking a premise’s reputation and / or the customer experience should be apparent to all.  But whether housekeeping as an activity gets the right kind of attention and rewards is a question often debated.  The general observation would be that it varies considerably. Does this therefore relate back to the opening comment of how the importance of the housekeeping service is actually seen? It should be seen as a valuable area of investment that underpins the premise’s reputation and customer experience. The housekeeping team undertakes duties across the premises so are well positioned to add to operational policies and procedures. When the team’s voice is heard, the gains are only positive at both qualitatively and financially. This is to comment on the first-hand experience within the programme where we regularly evidence the teams’ opinions having been gathered, their work applauded and their achievement’s celebrated.   Not surprisingly, the premise’s reputation and the customer experience is enhanced plus staff retention shown to have improved – Simply said, value the housekeeping team and they will give ‘added value’ to the business. #housekeeping #motivtion #healthcare #education #hospitality #hotels

Why Housekeeping Doesn't Get Recognized ??? Housekeeping is the unsung hero of the hospitality industry, ensuring our environments are clean, safe, and welcoming. Despite their vital role, housekeeping staff often go unnoticed. Here's why we need to change this narrative: - Behind the Scenes: Housekeeping teams work tirelessly behind the scenes, creating the comfortable and inviting atmosphere that guests appreciate. - Attention to Detail: Their meticulous work directly impacts guest satisfaction and the overall reputation of an establishment. - Physical and Emotional Labor: Housekeeping demands physical stamina, attention to detail, and emotional intelligence. - Safety and Hygiene: Their commitment to cleanliness and safety is crucial to protecting both guests and staff. - Career Growth: Many professionals in housekeeping have the potential to advance into leadership roles. It's time to give credit where it's due. By acknowledging the importance of housekeeping, we uplift these dedicated professionals and enhance the guest experience as a whole. Let's celebrate the hard work that keeps our spaces clean and welcoming! #passion #Product #Housekeeping #Hospitality #Recognition #Teamwork #GuestExperience

🦋 Transforming Housekeeping: How to Overcome Key Challenges and Enhance Efficiency Housekeeping staff are the unsung heroes who keep our environment spotless and welcoming. Yet, they often face significant hurdles that can impact their performance and satisfaction. Are you keen to see how addressing these challenges can lead to a more motivated and effective workforce? Explore the link below for more information.

#HousekeepingWeek: #Recognizing #Dedication #appreciations Housekeeping week is also a time to celebrate the achievements of housekeeping staff. Whether completing a large project, receiving positive feedback from guests, or going above and beyond the call of duty, it is important to acknowledge and celebrate these accomplishments. Recognizing the hard work and dedication of housekeeping staff can boost morale and motivation within the team. #TheFutureofHousekeeping As we celebrate Housekeeping Week, it is also important to look towards the future of the industry. Advancements in technology and new cleaning methods are continually shaping how housekeeping is carried out. Housekeeping staff needs to stay informed and up-to-date on the latest trends and innovations in the industry to ensure that they are providing the best service possible. #ImportanceofStaffCompetition Staff competition can be a powerful tool for building camaraderie and driving performance within your housekeeping team. When employees have the opportunity to compete against their colleagues, it can increase their motivation and engagement, leading to higher productivity and job satisfaction. Competition also encourages teamwork and collaboration, as staff members work together to achieve common goals and celebrate each other's successes. Regard's Kazim Raza

Peak season for the hospitality industry will be here before we know it! Whether you’re planning ahead for an anticipated absence or thinking through options for extra coverage, consider working with an agency that specializes in hospitality temp services. On the blog, we share insight on which qualities to prioritize for the role of Interim Director of Housekeeping. #hotelsandresorts #hospitalityindustry #hospitalitycontractor