Charlotte Calemard’s Post

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L'Expérience Patient au service du bien-être des professionnels de la santé!!

« AI is no longer a theory, it’s a practice in healthcare » Last week I had the opportunity to attend #IntellingentHealth Basel 2024 Great speakers have shared their path to improve and transform healthcare services with AI. Here are few of my take away: 👉 From back office processes to front end communication with patients and Healthcare professionals, AI is everywhere, BUT... 👉 Let's not rush it, we have time 👉 Data is shaping the future 👉 Change management is one key success factor 👉 Co-creation with HCP, patients and institutions plays a critical role 👉 Do not underestimate the crucial need of data security and safety Much more was shared and, as I support Patient Experience initiatives, I trust the key is to ALWAYS put the users at the centre ! #patientexperience #serviceexcellence

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Frank Schüller

Corporate Development & Strategic Transformation Leader | Driving Sustainable Growth and Organizational Impact

3mo

Thank you for sharing Charlotte. It was great seeing you and catching up!

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