CEO & Chief Architect, RevSolutions | Revolutionizing Sales, CPQ, Billing Solutions | 11x Salesforce Certified
Salesforce won’t invest more in CPQ. The market sentiment says so. Since the launch of RLM (Revenue Lifecycle Management), the market sentiment for CPQ has gone down. People are speculating: → no new advancement → differences b/w RLM and CPQ → CPQ as an outdated tool and more. Here’s the most absurd yet believable speculation: In light of RLM, Salesforce will discontinue CPQ in 2-3 years. But all of this may be just that - speculation. There is nothing to worry, yet. Because RLM isn’t ready to use. It is still in beta. I’ve been getting a lot of queries around - how to migrate from CPQ to RLM. My answer - There is no straight forward way. Even if we do, the migration is going to be costly. What do you think about the future of Salesforce CPQ? #cpq #salesforce #salesforcecpq #rlm
Intelligent CPQ is already under development with Ai as the connective fiber between all data sources and wont be called CPQ. If you are talking about CPQ … it’s like talking about a typewriter… it’s in the past.
RLM is definetely in a very early stage and a budding product .I am sure salesforce would have done a detailed study on all the hard learnings of their Steelbrick enhanced CPQ product from the customer ideas/issues and design better product. Moreover we have seen only Product/pricing/ quote /orders /contraacts releated features in the beta release and Revennue is still yet to be out in the RLM . Instead checking the CPQ roadmap , its worth Salesforce opens up their RLM roadmap to their partners / customer to advice/ plan / strategise accordingly.
Interesting sentiment. I will say, I find it highly unlikely SF discontinues CPQ anytime soon. 2-3 years, no way. 5? Maybe... but even then, I doubt it. RLM is interesting, and if CPQ is on your roadmap, you should be looking at RLM, dont ignore it. If you want to be live with a solution tomorrow, CPQ is the better bet. Would I replace a legacy CPQ with RLM now? No... but by end of this year, it will be interesting. And early adopters can see benefits in pricing and partnership. All that said, it is highly dependent on use case / industry. It's a very interesting time!
Doesn’t. RLM include the CPQ function?
Chirag Gulati ☁ is RLM available on Trailhead or any dev instance we can Get to explore ? Any customers who are the Initial steps of CPQ migration…(like green field) do you suggest them to start on rlm directly?
CPQ is a subset of RLM and will continue to receive ongoing updates. The recent changes to CPQ, aimed at adopting a more unified approach to assets, demonstrate Salesforce's commitment to innovation. These updates are part of the comprehensive new offering known as RLM. In reality, CPQ as a whole requires minimal updates, as most implementations involve tailoring the package to meet specific customer business requirements. When done correctly, CPQ performs exceptionally well. If you have a specific requirement that isn't addressed by the current package, it's best to mention it directly rather than generalizing.
Why can't CPQ, or at least part of it, just become a subset of RLM? There was also a recent addition of Omnistudio functionality to the CPQ+ edition
Interesting read - would be great to see the source which are crafting your post. Thank You
People Leader, Entrepreneur, Salesforce Trusted Advisor & Non-Profit Board Member
5moRandom thoughts... In my opinion, CPQ (Steelbrick) is not going to be sunset for many years. But as RLM matures, CPQ will be pushed down market, to serve simple use cases, while RLM is sold to upper end mid-market and above when licenses come up for renewal. Salesforce is going to continue to wring every dollar from CPQ it can for as long as it can. Marketshare is still stable and the cost of maintenance is negligible (since only stability updates are forth coming) so its still a consistent source of revenue to continue to PAY FOR RLM development. CPQ is still too sticky and if feature parity has not been achieved, pushing people to RLM too soon is going to bring up the "well if we have to consider reimplementation to an inferior product, why don't we look at what the greater market has to offer" conversation. Moving to RLM has to be compelling, otherwise they risk attrition.