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Join Jared Spool for Monday's Talk UX Strategy live discussion: ❗️Evolving from Product Research to Experience Research❗️ Monday, May 13 at 2pm ET (18.00 GMT) Your organization's executive team is searching to deliver more value to your customers and users. Unfortunately, they're looking in the wrong places. They don't realize there is untapped value right under their noses. Buried in your customers' and users' current experiences is a gold mine of opportunity and newfound value. When those customers and users have a great experience, you discover what's most valuable to them. And when they have a poor experience, you unleash a massive opportunity to improve their lives—improvements so powerful that they'll pay handsomely to get them. Who will discover these new opportunities? Your UX researchers. However, your current product-focused research techniques won't get you there. (If they could, they'd have done it already.) No, you'll need an upgrade to an experience-focused research approach to unearth this new goldmine of value. In this eye-opening session, Jared Spool will explore how groundbreaking UX leaders evolved their teams from product-focused to experience-focused research efforts and reaped incredible benefits for their organizations. You'll discover the new skills, practices, and (most importantly) mindsets your team will need for a successful transformation. Uncover how you'll… 👉 Move beyond mapping 'the average user journey' to telling experiential stories that reveal highly desirable product enhancements. 👉 Influence critical product features before they are added to the roadmap, ensuring your teams deliver the most valuable functionality. 👉 Boost your executives' perceived value of UX as they now understand your team's massive contributions. And that's not all. We have more UX Research centered events in May (with descriptions coming soon) including: 🔥Building an Influential Proactive UX Research Program Monday, May 20 at 2pm ET (18.00 GMT) 🔥Justifying UX Research: The Costs of Guessing Wrong Tuesday, May 28 at 2pm ET (18.00 GMT) RSVP & Connection instructions: https://lnkd.in/ehYvdJAW

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