Callvu’s Post

The #holiday season is in full swing, placing immense pressure on customer service teams grappling with a surge in inquiries, and consumers racing to finalize (or return) their purchases. Businesses overlook a valuable resource during these peak seasons when they forgo leveraging conversational AI. Not only can it enhance sales efforts, but it can provide the much-needed support for customer service, ultimately elevating the overall customer experience. Discover three reasons why conversational AI is a must-have for your business this holiday: https://lnkd.in/gYwtnSqN #customerexperience #conversationalAI #AI

🔍 How is AI reshaping the landscape of customer service? Our new article delves into the transformative power of AI, discussing its benefits, challenges, and future trends. Discover how AI can boost efficiency, cut costs, and personalize customer interactions to deliver superior service. Read more: https://lnkd.in/ee3AqgfU #AIinCustomerService #CustomerExperience #AIAutomation #DigitalTransformation #CustomerSupport

AI Transforms Customer Service: A New Dawn 🌅 I discovered a fascinating article today highlighting the transformative power of generative AI in customer service. The insights are eye-opening and definitely worth a read for forward-thinkers. Check out the article and drop your thoughts below: https://lnkd.in/gpNrTP98

Since AI is all the rage nowadays, we came across this amazing article that sheds some light on how AI will enhance the customer experience in times to come. https://lnkd.in/d5aD-Vp3 #artificialintelligence #AI #customerexperience #businessandpeople #lifeatempenofore

This post highlights the significant impact of AI beyond just chatbots, as discussed by our VP of Product Management, David Evans. In his insights shared with AI Business, David emphasizes the crucial role of AI in maintaining high customer service standards, especially during the busy holiday shopping season. Discover more about how AI is instrumental in managing the holiday rush effectively by accessing the full article linked below. #GoTo #IT #AI #contactcentres #customersupport Read more: https://lnkd.in/ezMVp5qW

Are you exploring the use of AI in customer service? This article is for you. https://bit.ly/49g7Mgo

This post sheds light on the profound influence of AI beyond chatbots, as outlined by our VP of Product Management, David Evans. In his dialogue with AI Business, David underscores AI's pivotal role in upholding exceptional customer service levels, particularly amidst the bustling holiday shopping period. Explore further how AI plays a vital part in efficiently handling the holiday rush by delving into the complete article linked below. #GoTo #IT #AI #contactcentres #customersupport Read more: https://lnkd.in/ezMVp5qW

85% of Customer Service Leaders Will Try Customer-Facing Conversational GenAI in 2025: Gartner Survey https://lnkd.in/gKQ_G8VG A recent survey by Gartner found that 85% of customer service leaders plan to explore or start using conversational generative AI (GenAI) solutions in 2025. The survey included 187 leaders in customer service and support and was done from July to August 2024. The data showed that 44% of these leaders are considering using a […]

Revolutionizing Customer Service with AI 🌐 As we embrace the future, the role of generative AI in enhancing customer service cannot be overstated. We’ve found a compelling article that outlines the journey towards integrating AI into customer interactions, promising unprecedented efficiency and satisfaction. Read more about it and let us know: https://lnkd.in/gYmp8s_X

We move from the possibilities of Generative AI for Customer Service into our new piece which explores the "How do we build a successful Generative AI program." https://lnkd.in/eqYH42Xj