The Importance of Psychological Safety.
There is much debate and discussion about #leadership styles, in particular, the styles recognized as the most important factor in determining #workforce productivity and in establishing an organizational environment.
World events and disruption have sparked rapid, large-scale changes in #humanbehavior. And organizations need to adapt to meet people’s needs in new ways.
Toxic #workplaceculture costs businesses billions in employee turnover: $223 billion over the last five years. Some of those turnover costs can be broken down into employee overtime to fill in the gaps, costs for temporary #employees, recruiting costs, hiring manager time, recruiter time, and advertising costs
Research by Deloitte has shown that 94% of executives and 88% of employees believe a distinct corporate culture is important to a business’ success. Deloitte’s survey also found that 76% of these employees believed that a “clearly defined business strategy” helped create a positive culture.
A positive culture in the workplace is essential for fostering a sense of pride and ownership amongst the employees. When people take pride, they invest their future in the organization and work hard to create opportunities that will benefit the organization.
The challenge now is to build on that momentum and keep adapting and innovating. Human-centered design is a powerful way to understand evolving behaviors, preferences, and pain points and to focus efforts in the right places in the right ways. By unlocking the user’s perspective, designers can build solutions that work well and work widely in our new reality whatever that ultimately looks like.
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