Bobby Tichy’s Post

AI and automation will increase the effectiveness of marketers, not take their jobs. Today in The Wall Street Journal's CMO Today newsletter, Klarna's CMO David Sandstrom was highlighted because of their use of AI and automation in marketing: https://lnkd.in/dPhaRnQs. My favorite quote: "I do think that the best marketeers are going to 10X [multiply] their impact and efficiency because they have these tools." This is what we've been seeing from our customers as well. Companies embracing AI and automation are seeing an increase in campaign output and a decrease in effort. Specifically for Klarna, they've "decreased by 25% its spending on external marketing suppliers for tasks such as social media, translation and production." Here are 3 ways you can get started with improving your own marketing process... 1️⃣ Ensure your campaign request process is automated and integrated to Braze. This is a pain point for most organizations. For example, move away from the manual campaign request process (e.g. Google form > Google sheet > manual checking of the sheet > manual creation of tasks for various teams). Leverage automation or a platform (Retool, ClickUp, Airtable, Atlassian Jira, etc.) to automate those manual tasks. 2️⃣ Test leveraging AI for language translation. For our customers, it's been faster and more accurate than typical translation providers. Is it perfect? No, and it's not intended to be. But it will get you 90% of the way there. And most likely faster & less expensive. 3️⃣ Create an AI copilot for marketing. Our marketing team at Stitch created an AI copilot for us in March and it's been incredibly helpful in generating new campaign ideas as well as testing and optimization strategies to deploy through Braze.

Klarna Marketing Chief Says AI Is Helping It Become ‘Brutally Efficient’

Klarna Marketing Chief Says AI Is Helping It Become ‘Brutally Efficient’

wsj.com

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