Bhanu Prakash MBA☁️ ⚡🇮🇳’s Post

Salesforce’s First 25 Years: Blazing a Trail to the #1 AI CRM  - A vision guided by trust  - Building an innovative platform - CRM + AI + Data + Trust “We took a view that our customer’s data is their data — not our product — and we are going to respect that. Over time, I think that has paid off because customers know we’ve been true to our number one value: trust,” The key to unlocking that data is Salesforce Data Cloud, a hyperscale data engine that harmonizes a company’s structured and unstructured data across every Salesforce app. Data Cloud allows every Salesforce app to communicate with each other through the metadata platform, which makes it possible to offer an AI that fully understands a business’s customer universe. “Data Cloud brings it all together,” Benioff said. “With Salesforce Data Cloud, Salesforce can unlock this trapped data and bring together all of their business and customer data into one place for AI, all while keeping their data safe and secure.” Salesforce is now bringing CRM, AI, data, and trust to life for customers with its new Einstein Copilot — a conversational AI assistant that utilizes an organization’s unique data to generate trusted customer insights and recommendations. “Our new Einstein Copilot brings together an amazing intuitive interface for interacting with AI, world-class AI models, and above all, deep integration of the data and metadata needed to benefit from AI,” Benioff said. “Einstein Copilot is the only copilot with the ability to truly understand what is going on with your customer relationships.” https://lnkd.in/etYTJve6

Just launched: Einstein Copilot, a conversational #AI assistant built for #CRM! This means you’ll be able to boost productivity, unify your work and get actionable insights on a trusted and secure platform. • Boost Your Productivity: Generate personalised close plans, get insights into at-risk deals, and analyse call transcripts & craft follow-up emails - all within Salesforce • Unify Your Work: Access Einstein Copilot from anywhere with Sales Cloud Everywhere • Actionable Insights: Einstein Copilot Analytics helps admins track usage and measure ROI • Trusted & Secure: Built on the Einstein 1 Platform for data privacy and security This is just the beginning! Salesforce is developing even more industry-specific functionality to help you work smarter, not harder. Ready to transform your sales game? Learn more: https://lnkd.in/eeEUq5Qm

Complex DIY AI isn't delivering business results or outcomes... Every major analyst has called out the risks and complications of companies trying to stitch custom technologies together... A pragmatic approach is to embrace purpose-built AI in the context of work to augment and enhance natural business practices (sales, customer service, commerce, field operations, marketing, employee service, and more). Salesforce does this with the #Einstein AI and Agentforce Partner Network that leverages pre-built functional and practical industry use-cases. “With the Agentforce Partner Network, #Salesforce is cultivating an open ecosystem and bringing together industry-leading partners to empower Agentforce Agents with #data, #skills, and #expertise to get work done – increasing productivity across many different complex systems and workflows. Thus enabling partners and their customers to show faster results from the #AI and #autonomous agent pilots.” — Steve White, #IDC #CRM #Cloud https://lnkd.in/gieF7Sd6

Salesforce’s First 25 Years: Blazing a Trail to the #1 AI CRM As the company celebrates its 25th anniversary, Salesforce remembers the moments and milestones from startup to high-tech giant — from building trust in the cloud to delivering artificial intelligence (AI) for CRM — and looks ahead to another quarter-century of innovation. A vision guided by trust: Trust was one of the biggest obstacles to starting the company — getting companies to trust us with their data, that we would protect it, that we would honor it, and that it would be available when they needed it. Learn more below👇 https://lnkd.in/ghH8d6Mq To know more, contact our team today for a Free Consultation/Demo Session.. Call us at +1 281 619 8474 Write us at [email protected] #Revolve #salesforce #marketing #cloud #implementation #consulting #automation #crm #team #customerjourney #salescloud #servicecloud #financialforce #lightningbolt #communitycloud #waveanalytics #sfmc #integration #corporatetraining #business

Hi Network - Agents are the future, there is definitely no doubt about that. But details matter - what about testing, deployment, and monitoring? Good news is that Salesforce has you covered with this new tool. Introducing Agentforce Testing Center, a first-of-its-kind agentic lifecycle management tooling to help: 🔹 automate Agentforce testing 🔹 prototype agents in secure Sandbox environments 🔹 transparently manage usage at scale The new toolchain enables teams to test, deploy, and monitor AI agents with Agentforce at scale, with confidence, enabling every enterprise to become “agent-first.” “Through the power of Data Cloud on the Salesforce Platform, we’re equipping our member service representatives with a complete, personalized view of each member’s journey," said PenFed CIO Shree Reddy. "With the ability to properly test prior to deployment with Data Cloud Sandboxes, this enables us to provide faster, more accurate support and recommendations that truly reflect our commitment to their financial well-being."

Are you still stuck with manual and time-consuming implementation of Salesforce? In the Salesforce ecosystem, AI will redefine the way Salesforce implementation is conducted. Our latest blog explores how AI can future-proof your Salesforce strategy. Read the full blog here: bit.ly/41hWpUr to explore: ✅Impact of AI on Salesforce Implementation. ✅ Challenges Involved in Traditionally Implementing Salesforce. ✅ Key Benefits of AI-driven Salesforce Implementation Services. #SalesforceImplementationPartner #SalesforceAI #SalesforceCMS #BusinessStrategy #CRM

@Salesforce has been ranked #1 CRM provider by @IDC for its 11th consecutive year. This ranking underscores #Salesforce's unwavering commitment to helping businesses connect with their customers in a whole new way, pushing the boundaries of what's possible with CRM, AI, data, and trust on the Einstein 1 Platform. Read more: #crm #salesforce #cxstrategy

🚀 Discover how the Salesforce Platform is driving innovation across industries, transforming how businesses operate, and enabling them to meet the evolving demands of the digital age! Explore the powerful tools that are driving innovation and helping organizations stay ahead of the curve. Click to learn more! #CRM #Salesforce #SalesforceCRM https://bit.ly/3A9EqnL

How GenAI Will Disrupt Salesforce with Intelligent CRM 1 - GenAI Will Be a Big Upgrade to Existing Products, which Are Already Being Used by Client CRM Teams. Salesforce is Well Positioned Here. 2 - GenAI Will Be Embedded in Client CRM Workflows. This Requires an AI Tech Stack, which Salesforce Does Not Have. This is a Problem. 3 - AI Agents Will Change the CRM Workforce Within Companies. This is a Big Problem for Salesforce. Competitor Microsoft is a Major Threat Here. #salesforce $crm #digitalstrategy #crm https://lnkd.in/gmVShK-r

Data Cloud and Einstein AI are transforming @Salesforce CRM by delivering real-time customer insights, streamlined data governance, and powerful cross-cloud integrations. See how businesses tap into advanced AI for truly personalized customer service.