Ben Wessner’s Post

🔍 Only 30% of B2B SaaS companies hit their growth targets. But it's not about working harder - it's about working smarter. Top performers achieve $275k revenue per employee, while the median sits at $190k. Here's how the leaders do it: • Automated workflows for routine tasks • Standardized playbooks for customer interactions • Clear handoff protocols between teams Real example: Gainsight boosted revenue per employee 32% in 6 months through automated health scores and success playbooks. Want similar results? Start by auditing your manual processes. Track time spent on repetitive tasks for 1 week. You'll likely find 20-30% can be automated immediately.