Ben Fry’s Post

General best practice - get as close to you can to the workers directly interacting with your guests so you can truly understand the business. Ron Ruggless thanks for sharing the quote below! While there are various ways of doing this, the key thing - and often the hardest thing - is simply doing it. Clear some space on your calendar, roll up your sleeves to dive in! When I worked in banking we had mandatory officer participation, where we would take customer service calls once a month. This helped us see the how our work impacted our Customers, and I also learned more about our products and solutions for Customers' needs. How do you get more time with your frontline workers? Does your company have a practical strategy in place to encourage this action?

What's stopping you from entering your event or your company for an award this season? You worked hard to produce a fantastic event. Now it’s time to get the recognition you deserve; you are ready to enter either the ACE Awards, which are more geared towards caterers, or the Gala Awards, which feature categories for all types of events and producers.   Winning an award, and even receiving a nomination, has myriad benefits: * Build team morale within your company and with your creative partners * A nomination and win are tantamount to a third-party endorsement * The write-ups can be repurposed for content for months to come * It looks great in all your promotional material But, for some reason, the deadline comes and goes and so does another year for your chance to win an award. Why? As someone who has written, and judged, many awards over the years, I've addressed some common questions and concerns you might have have about entering awards in this article published today in Catersource. https://lnkd.in/gZP8NZfQ #awards #benefitsofawards #eventprofs

It's only a week until the PIBAwards are celebrated at the DoubleTree by Hilton Hull - an exciting evening for many employees in the region. People in Business Awards shortlist announced with more nominations than ever! You can find out more on this guest editorial, about who's on that list and additional information in the latest edition of our business publication. https://lnkd.in/e-whJtFP #Hull #yhbusiness #awards #localbusinesses #businessnews

Helping communities get multiple stakeholders aligned on a path forward is a critical step in planning for the future. Let know if we can help you.

New on the blog: The value of industry awards for venues - Discover how winning awards can boost your venue’s reputation, build trust, and inspire your team 🏆 As a wedding professional, you’re already working to deliver wonderful events for your customers. Although in a market filled with options, making your venue the obvious choice for them can be tough. Have you considered how much of an impact an award could have on your venue’s reputation and ability to attract more couples? In this blog post, we’ll explore how industry recognition can elevate your venue’s reputation and inspire your team to perform at their best. Uncover the benefits: https://lnkd.in/eKhDGDy6 #WeddingAwards #Hospitality #IndustryAwards

City of St. Louis led all other top 25 U.S. markets in year-over-year growth in events volume in March, up 24.3%, according to hospitality technology and intelligence provider Knowland. Sports and national association events were key drivers of growth for St. Louis, which outpaced City of Las Vegas, Metropolitan Government of Nashville and Davidson County and City of Seattle, all of which also saw year-over-year growth in events volume in the month.  Despite growth in these markets, year-over-year events volume growth was down 8.1% in the U.S. overall. Knowland attributed the decline to an early Easter holiday and accompanying spring break vacations. The company’s CEO, Jeff Bzdawka, previously told Hotel Dive that the meetings industry is set to have a “banner year” in 2024, bolstering strong hotel performance.

Keith Prowse launches BEYOND THE GAME Keith Prowse, one of the UK’s award-winning hospitality industry leaders, has launched fresh insights into how lifestyle trends and generational dynamics are reframing premium experiences at UK sport and entertainment events.  The research paper – BEYOND THE GAME – analysed corporate and private clients to understand their motivations in attending a premium experience at sport, entertainment, and lifestyle occasions. With a positive outlook on corporate marketing spends* and disposable income more likely to be spent on experiences rather than material goods, BEYOND THE GAME highlights clear generational differences nuanced by social circles, the culture and heritage of the event, as well as its values and conscientious stance, that are ultimately impacting purchasing and attendance decisions. Samantha Coates, Head of Marketing, Keith Prowse, said: "Analysis of purchasing data revealed shifting trends, prompting us to delve deeper into the factors influencing consumer choices. Research conducted highlighted a significant impact from generational attitudes. Society is moving away from valuing material possessions as a measure of success, and instead placing greater emphasis on personal fulfilment and experiences. This trend presents valuable insights for corporate businesses, who face an increasingly diverse workforce across generations. In response, we’ll be rolling out new concepts designed to address this evolving landscape." * Source: The IPA Bellwether report, April 2024. For the full story, including a link to the BEYOND THE GAME research paper, go to: https://lnkd.in/ejtPxZJK Nick Gratwick Daniela Forsyth James Speed Neil MacLaurin Neil Thornton The 2024 SVB LIVE Conference & Exhibition – focused on elevating and innovating the live experience – is being held at Croke Park in Dublin, Ireland, on October 9th and 10th, with an Opening Night Icebreaker on October 8th. Key pillars include architecture & design, fan experience, F&B, hospitality, interiors & fit-out, premium sales & service, sustainability, technology and venue commercialisation. #premiumhospitality #premiumexperience #hospitalitybusiness #hospitalityindustry #sportsbiz #sportsindustry #liveentertainment #sportsvenuebusiness #sportsvenuebiz #svblive Sports Venue Business The Sports Networker Cassandra Calleja John Sheehan David Hall

More to come

This fabulous Paul Avins event is running next week for 2 days at Hilton London Syon Park. The speaker line up is one of the best I've seen at a business event. I've been to severl of these evants and I've always walked away with a tonne of value. There's also loads of bonus content with this ticket. Sign up link in the first comment. #businessowner #director #humanresources #recruitment

💬 **Program / Awards Event Organizers** – I’ve got a big question for you: Should you charge for award entries? 🤔 Please leave your thoughts below 👇 - How might fees impact the **number** of submissions? 📉 - Would charging increase the **quality** of entries? 🏆 - Could an entry fee affect your event’s **reputation** or **accessibility**? 🏅 - What would be the **right price** to charge, if any? 💸 We want to hear from you! How do you think fees affect the success of awards? Drop your thoughts below 👇 #EventProfs #AwardEntries #EventManagement #EventIndustry #EventMarketing #Evessio