Bell Partners Insurance’s Post

Great achievements are rarely a solo act... ( Here's why I'm excited about next week ) We're kicking off a national contract on Monday - lots of sites, and with a short lead time. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝘄𝗲'𝗿𝗲 𝗻𝗮𝗶𝗹𝗶𝗻𝗴 𝘁𝗵𝗲 𝗽𝗿𝗲𝗽: → Daily mobilisation meetings - the 'who, what, where, when' → Meeting regularly with client - the 'how' → Triple Check System - The details that we check, cross-check, and check again. This isn't just preparation; it's a masterclass in precision and attention to detail. I should 𝘱𝘳𝘰𝘣𝘢𝘣𝘭𝘺 be feeling nervous about go-live day. I don't. Because this is what we do for every new job start.  It's just this time, we're doing it at scale. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝘄𝗲 𝗱𝗼 𝗶𝘁:  → Standardised our systems - we can scale up or down depending on the contract size. → Empowered our teams - their autonomy allows for agility and adaptability. → Leverage technology - so we can ensure scalable and effective operations I'm in the cleaning industry, but these concepts would work with any industry.  If you want to scale, this is how you do it. To my amazing Cleancorp team: I'm so incredibly proud of the work that you do every day - and your total mission for flawless execution for this new national contract.   Thank you for all the early morning, late nights and weekends, to get this done 💗 P.S.  Please share a word or two of encouragement for the team..👇

Well friends, yesterday was NOT the day I was hoping for... Late Tuesday we learned our new office would not be fully ready to be moved into due to reasons outside of our responsibility so everything came to a scratching, sudden holt. (Without a new timeline in sight.) I had to quickly call off the professional movers, update Midco to prevent charges, talk to our realtor about next steps, unpack some boxes we had just prepped, hope to God we could stay an additional month in our current space, and share the unfortunate news with our team. But that's the reality of being in business. Some days are exciting, highlight-worthy moments and more so than not, its managing situations like these. You simply do your best and accept that sometimes it is what it is. I am grateful to have a good support team around me that can lend expert advice in these pivotal, last second moments. So I guess that's the lesson... proactively establish your support team. When shit hits the fan, at least you can confidently make decisions and you'll have support along the way. ...and remember to throw a pizza party 🍕 (To make yesterday slightly less terrible, we had a team pizza party at lunch because we keep things pretty lighthearted around here 😜 ) We WILL still be moving; probably in the next 2-4 weeks, and when we do it will be a glorious feeling. Stay tuned 😅

Time for some team building? This July, we've got just the thing... One of our exclusive loyalty rewards is a Treetop Challenge at the legendary Go Ape for you and your team 🐵 How it works: For every pound you spend on https://lnkd.in/eiYtTjAh, you'll get points to redeem against our changing monthly rewards - from snacks for the office through to fancy weekends away 🌟 Signing up for an account is completely free, and makes your ordering process much simpler. Once logged in, head to your Dashboard, where you'll see how many points you've got to redeem, and what you need to level up for even bigger and better treats. #rewards #officesupplies #loyaltyprogramme #teamexperience

Have you been in your current role from 2019 or since 2019? How do you know whether from or since is correct in this sentence? Check out this blog post to find out: https://lnkd.in/eBix6zTK

Gotta love lunchtime conversations around my house. These were just from today! This is what happens when you have two product people under one roof. - How to handle WCAG compliance recommendations - Dealing with scope creep - How to document assumptions around R&D for quarterly planning

Nothing like a little bubbly to celebrate..surviving another week of juggling family, work, and everything in between! 🍾✨ Working, managing customer expectations, and still finding time for family dinners and late-night emails—is no joke. Sometimes it feels like customer support and marketing are just fancy terms for “helping people figure things out” while balancing 12 other things. Anyone else feel like they deserve a glass just for answering that 10th email with a smile? 😅 But here’s the trick: it’s all about making space for the things that truly matter. That’s where family, lifestyle, and even a little self-care come in (cue the bubbly!). When you take time for moments like this, even if it’s just one glass, you’re recharging so you can show up better for everyone else—your team, your customers, and, most importantly, your family. So here’s a toast to everyone out there balancing work and life like pros, to the long nights and early mornings, and to treating yourself along the way! Remember, success isn’t just about closing deals or solving problems. Sometimes it’s about enjoying the small wins and pouring yourself a little celebration when you can. Cheers! 🥂

Nice guys (gals) finish last...Rubbish. Nice guys (gals) finish best; they finish what they started on their own terms; they finish at the proper time. Ever seen company cultures adhere to the motto “No nice people?” Instead it’s “No assholes”. Notice how assholes end their work careers or relationships. Usually in the toilet. Indeed, they’re finished. When nice people finish, notice they’re on a second wind, they’re just getting started. But there’s something worse to be than an asshole, because assholes have the ability to rehabilitate themselves. Lukewarm. Lukewarm people rarely finish, if they even get started to begin with. Lukewarm is mediocre. Lukewarm is the quit-and-stay employee, the indifferent leader, the absent supervisor. The undisciplined family member that goes for what’s easy, comfortable, and convenient. Lukewarm is to be avoided at all costs. Lukewarm is even mentioned in the Bible, with God saying in Revelation 3:16 that He will “spit you out my mouth”…that’s how awful it is. Nice folks: Wear your Badge honorably. You’re making a difference for yourself and others, which is why you’re repulsive to assholes and lukewarm people.

Happy Weekend 🎊🎊🎊 Here’s a quick recap of how my week had been👇: ✒️Monday: Was a day to set the work atmosphere running, where I started the week reviewing reports and setting goals with the team. ✒️Tuesday: Coaching day and I helped the team handle tough customer cases. ✒️Wednesday: Midweek was all about improving our processes and meeting with other departments. ✒️Thursday: This day was for customer feedbacks. I love to know what our customers are saying either good or bad. I celebrate wins, and check in with my team as well. ✒️Friday: I wrapped up the week, tackled the leftover issues, and I planned for the week ahead. No two weeks are exactly the same, however, it’s a rewarding role that’s all about helping the team and keeping customers happy! Tell me, how did your week go? #day6of14 #linkedinpowerup #14dayslinkedinpowerupchallengewithAlice #socialsaturday #linkedinconnection #customerservice #Virtualassistant

Hand up who has a process or procedure in place because at some point a niche issue has come up and bit you in ass? 🙋🏻♂️🙋🏻♂️🙋🏻♂️ We all have right? As you build there can be a tendency to make quick knee jerk reactions to mistakes that hurt you some capacity. Then what you are then left with are a ton of legacy processes and procedures that slow the team down and effect what you are trying to do. Businesses will add in extra steps to delivery processes or stop people from making good decisions because a sign off step has been added in to stop something that has happened once! You know what I am talking about. Inevitably you will hit a breaking point and a huge process shift is put in place. But you don't need to get to that point in the first place. If you are in a the initial stages of building an agency remember documented process comes last. Knee jerk reactions feel great at the time, they really do as it seems like you are solving an issue quickly, but the reality is you are making more issues longer term. So when an issue comes up and it hurts, take a step back and process the information first before acting. Then take note of the issue and speak to the team on it, but don't act with process, act with education first. In my experience the issue will more than likely not come up again so don't hold back the future agency with issues of the current one. Happy Friday ✌🏻

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