George Coudounaris’ Post

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🎙️ Co-Host of The B2B Playbook | 💭 Bringing Clarity to Demand Generation That Drives Revenue | The 5 BEs Framework

If your customer research looks like this, you're doing it wrong: 1. send out surveys, or 2. hypothesise based on data platforms like Google Analytics, or 3. see what your competitors are doing ↓ I used to do this ✋ Sadly, it meant I wasted a lot of money - because it only ever told me WHAT happened It never told my WHY (and the sooner you understand the WHY, the faster you can change your marketing to make an impact) ------ A better way? Interview your BEST customers, and find out: + their pains + their anxieties + how you helped them overcome these + how your fit in their Jobs To Be Done And then use this information to POSITION your business as a complete 'no brainer' (and make sure you update your messaging to go with it!) ↓ Now you know how to influence your Dream Customers ------------------ #b2b #b2bmarketing #demandgeneration

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Our favourite people in customer research? That's Alan Hale and Ryan Paul Gibson!

Alan Hale

Consulting and V.o.C. research in b2b markets leading to insight and actionable strategies and tactics. Providing marketing research for b2b. This makes market research actionable and enables better business decisions

9mo

Love this. Talk to customers who have defected as well

Alex Cummings

ABX Strategy | B2B & GTM Strategy | Firefighter | Wildland Type II IA

9mo

You mean that I have to talk to current customers and prospects? I need to do win/loss analysis, customer listening projects, etc?

Moshe Pesach

A B2B GTM and Growth Advisor who helps B2B leaders build an unstoppable growth machine | 3X Your LinkedIn Sales Conversations | Check our "LinkedIn Growth Machine" program in the link below.

9mo

Interviewing your best customers is the key to understanding the WHY. Keep up the great work!

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Mousa Yassin

Founder & CEO of Pixaera | Improving safety outcomes through immersive learning | Gamer 🎮

9mo

Great insight George Coudounaris

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Meredith Farley

CEO & Founder @ Medbury | Content People Podcast

9mo

"Understand the why," excellent insight George Coudounaris!

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