Ayesha Al Nuaimi’s Post

I'm thrilled to share that I've completed my certification in Customer Success Management Fundamentals from CustomerSuccessU.org Through this course, I've gained a comprehensive understanding of the core principles and strategies essential for effective customer success management. #customersuccess #csmcertification

🚀 I recently completed the "𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗙𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀" course on LinkedIn Learning, and it has been a game-changer for my professional growth. This course, taught by Rick Adams dives deep into the essentials of Customer Success Management (CSM) and its significance in today's business landscape. Key Benefits and Learnings: 💡Understanding CSM: The course provides a comprehensive overview of what Customer Success Management is and why it's crucial for businesses. It highlights how CSM can drive increased sales revenues and profitability by ensuring customer satisfaction and loyalty. 📜14 Tenets of Customer Success: One of the standout features of the course is the detailed exploration of the 14 guiding principles of customer success. These tenets cover everything from building trust with customers to effectively managing customer relationships and identifying new opportunities for growth. 🔧Practical Applications: The course emphasizes the real-world application of CSM principles. It discusses how CSM fits into various business models and the importance of collaboration between Customer Success Managers and Account Managers to identify and meet customer needs. 🌟 Enhanced Skills: By reflecting on the 14 tenets, I was able to assess my own skills and identify areas for improvement. This self-reflection is crucial for anyone looking to excel in the field of Customer Success Management. Whether you're new to CSM or looking to refine your skills, this course offers valuable insights and practical knowledge that can help you succeed in your role. I highly recommend it to anyone in the IT Services and IT Consulting industry looking to enhance their customer success strategies. #CustomerSuccess #LinkedInLearning #ProfessionalGrowth #CSM

I'm happy to announce that I've recently earned my Strategic Customer Success Management (CSM) certificate from CustomerSuccessU.org! This course helped me refine my skills and transition from tactical problem-solving to a more strategic approach. Key Takeaways: Shifting Focus: The course helped me to move beyond simply addressing day-to-day client issues. Now, I can delve deeper and craft meaningful dialogues that center on my clients' overarching business objectives. Building Trust & Value: By focusing on the bigger picture, I can foster stronger relationships through a value-driven approach. This will allow me to build trust and become a true partner in their success journey. #CustomerSuccess #StrategicCSM #CareerDevelopment #ClientPartnerships #ValueCreation #CustomerCentric #GrowthMindset #ProfessionalDevelopment

🎉 **Certified in Customer Success Management Fundamentals!** 🎉 Just completed the insightful course on **Customer Success Management Fundamentals** by **PracticalCSM**! 🌟 🔗 Check out my certificate: [Customer Success Management Fundamentals](https://lnkd.in/d5f-CiU7) 📜 #customerservicemanagement #Certification #LifelongLearning Let's continue to elevate our skills and drive success for our customers! 🚀💪

Happy to share that I`ve completed another course focused on my career aspirations ✨ I just finished the complete Customer Success Manager (CSM) course, where I learned Strategies, Skills, and Metrics for Success. I'm eager to apply my newfound knowledge to enhance customer outcomes and contribute to our company's success 🎓 #CustomerSuccessManager #ProfessionalDevelopment #CustomerExperience #BusinessGrowth #ContinuousLearning

Amidst navigating changes both at work and home (father of a newborn), I am thrilled to share a milestone in my career journey as a Customer Success Manager. I have achieved the highest level of Customer Success Management certification from SuccessCoaching. This accomplishment underscores my unwavering dedication to professional growth and excellence in the Customer Success domain. Customer Success curates the best of my past experience in Project Management, Consulting, Data Analytics, Marketing/Sales Ops, and Renewal Sales. Check out my success journey so far: Certified Customer Success Manager (CCSM) Level 5 from SuccessCOACHING! #CustomerSuccess #ProfessionalDevelopment #ContinuousLearning

🎓 Excited to Share that I've just Earned My Customer Success Management accreditation! 🚀💼 It's been an incredible journey diving deep into strategies for driving client success and building lasting relationships. I'm now armed with the latest tools, techniques, and insights to elevate our customer experience to new heights. Let's continue to innovate, empower, and exceed expectations together! 💪🔥 #CustomerSuccess #TrainingComplete #ReadytoExcel

🎓 Excited to share that I've recently completed a comprehensive course on Customer Success Management! Throughout this course, I've gained valuable insights into the principles and strategies of customer success, learning how to effectively onboard, engage, and retain customers while driving mutual value and satisfaction. Looking forward to applying these learnings to deliver exceptional experiences and drive success for both customers and the company. #CustomerSuccess #ProfessionalDevelopment #continuouslearning

Excited to share that I've successfully completed the course “Customer Success Management Fundamentals” by PracticalCSM on LinkedIn Learning!  It was an enriching experience, and I'm eager to apply these insights to drive better customer outcomes.  #CustomerSuccess #LinkedInLearning  https://lnkd.in/dPd_fMrm #customerservicemanagement.

I’ve officially earned my Customer Success Manager (CSM) Certification from SuccessHACKER! This certification has deepened my understanding of customer success strategies, best practices, and how to deliver exceptional value to customers. I'm thrilled to apply these skills to drive outcomes, foster relationships, and contribute to organizational growth.#CustomerSuccess #GrowthMindset #CSM