Ashoka Bhadrajapura’s Post

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Integrated Delivery Owner at Aspire Systems | ITIL | HDI | IT Service Management | Application Development | Retail, Supply Chain, Convenience Stores | Cross-Functional Team Leadership |

The Double-Edged Sword: Gen AI’s Impact on IT Service Delivery: #GenerativeAI is transforming #ITServiceDelivery and operations, moving beyond basic automation to coding, workflow optimization, and delivering predictive insights for smarter decision-making. By leveraging vast data analysis, it empowers IT teams to enhance efficiency and focus on strategic priorities. However, integrating AI comes with challenges like ethical dilemmas, over-reliance risks, and data integrity concerns. In this blog, we explore how #ITLeaders can address these complexities to ensure AI enhances service delivery effectively. #AIinIT #TechLeadership #Innovation https://lnkd.in/gckcedib

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