It was a bright and sunny day when we visited Lovett, and it felt like the good weather was no coincidence ☀
Lovett, one of our cleaning supervisors on site, radiates positivity, and her smile was as warm as the sun that day. “Lovett is amazing with people,” says Patrycja, our Area Manager. And it’s clear why. Lovett’s energy is infectious, and the relationships she’s built on-site are nothing short of remarkable. “They always give me gifts, many times. They always say I’m a good cleaner! Lovett, the whole place is nice!” she says with a smile. The appreciation she receives says a great deal about her character whether it’s a coffee, chocolates, or, as she puts it, “Last week, the lady on the 8th floor bought me two cokes.”
Her dedication is just as notable. Lovett makes sure everything runs smoothly each day, from uniform checks to ensuring safety in the early, dark winter mornings. “I make sure every morning when I come in, I go to each and every colleague to make sure that they have their yellow signs, make sure everyone is on time, I will do uniform checks and rectify or educate anyone if they don’t have the correct uniform. If somebody is not in, I will ring them to check and make sure nothing has happened on the way to work”.
Patrycja adds, “During winter months, they start at 5 am, and it is pitch black, so Lovett will take the correct measures to make sure that they’re safe”. It’s no wonder Lovett and her team received high praise during Christmas last year from our client, with a massive thank you from everyone on site. Lovett is truly a leader, and the impact she makes every day is just as bright as the day we visited her.
#TeamLeadership #PositiveWorkCulture #CustomerAppreciation
#WorkplaceWellness #DedicatedToExcellence #EmployeeRecognition #LeadingByExample #FacilitiesManagement