🎙️ Technician Retention is a Growing Concern "About half of technicians under 55 don’t see themselves building a career in field service. Of those, 57% plan to leave within three years." This week on the podcast, we dive into the key findings from the 2024 Voice of Field Service Report with Gerardo Pelayo, Ph.D. VP of Research and Advisory at The Service Council™ Gerardo joins Sidney Lara to explore: 🔧 Technician retention & generational shifts 🤖 How technology & AI are reshaping productivity 🧠 The hidden impact of mental health in field service Service leaders—this is a must-listen packed with industry data and actionable insights. 🎧 Tune in now! 👉 https://hubs.la/Q02_W-TY0 #FieldService #TechnicianRetention #AI #ServiceLeadership #FutureOfWork