Apty’s Post

NEW PODCAST: We all want to show substantive business results from learning initiatives. But what's the best way to do that - especially for customer education? It takes strategic thinking and the ability to look beyond standard learning progress data from your LMS. So, what should you consider? Tune in as I compare notes about this with my Talented Learning Show guest, Greg Rose, Chief Experience Officer at Intellum: "Proving the Business Impact of Customer Education" ▶ https://lnkd.in/e6QF4_3w cc Talented Learning - Research and Consulting #customereducation #learningstrategy #cx #lms #analytics

Episode 9 of the Elearning Unlocked podcast is now live! In this episode, Gill talks to Ross Dickie, a learning experience consultant at Mind Tools, about how best to carry out evaluation in learning design. They discussed ALOT, including: 👉The importance of evaluation in learning design. 👉Measuring learning outcomes and learner engagement. 👉Challenges in demonstrating the impact of training programs. 👉Frameworks for evaluation, including Will Thalheimer's LTEM model. 👉The balance between quantitative and qualitative evaluation measures. 👉Action mapping as a foundation for effective evaluation. 👉The role of feedback and learner satisfaction in learning experiences. 👉The significance of continuous learning and engagement in the field. 👉How LLM can be used to identify KPIs and analyse data. Listen here https://lnkd.in/en5cfW9V #Elearning #LearningAndDevelopment #Evaluation #ElearningUnlocked #Training

Check out our latest podcast episode, "𝐇𝐨𝐰 𝐋𝐌𝐒 𝐄𝐧𝐚𝐛𝐥𝐞𝐬 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐞 𝐅𝐥𝐨𝐰 𝐨𝐟 𝐖𝐨𝐫𝐤" featuring Dr. Ganesh Sethi, Chief Customer Officer at Invince. Full episode on YouTube: https://lnkd.in/d5iycxnY    Here are some key takeaways: 1. Learning at the Point of Work: LMS platforms provide timely access to #learning resources, helping employees tackle challenging tasks and build resilience. 2. Seamless Learning Integration: #LMS fosters a holistic learning ecosystem, including informal and peer-to-peer learning, without disrupting workflows. 3. Rising Popularity: This approach enhances task performance, knowledge retention, and productivity. AI-driven #personalization in LMS platforms adds significant value. 4. Real-World Applications: Examples include quick access to product demos for salespeople, on-site repair tutorials for technicians, and tailored #onboarding modules for new employees. 5. Essential LMS Features: Key features include ease of use, mobile-first design, advanced search functionality, seamless integrations, and robust #analytics. Ganesh highlights the evolving power of LMS platforms, driven by AI, to shape the future of workplace learning. Don’t miss this insightful discussion! #LearningInTheFlowOfWork #LMS #LearningManagementSystem #WorkplaceLearning #ContinuousLearning #Invince #Podcast #AIInLearning #1SkillingPlatform

😀 Episode 10 of my LOVE.PEOPLE.TECHNOLOGY.LEARNING podcast will be released this upcoming Tuesday! It features ✨Kassy LaBorie as a guest, where she shares her journey from a virtual trainer to a keynote speaker, revealing pivotal career moments and essential skills for success. ⠀ We discuss why many virtual trainers still stick to using just presentations and breakout rooms, emphasizing the need for better tech tool utilization and how to measure training effectiveness. Kassy highlights current trends in virtual and blended learning programs. We also explore AI's role in virtual training, its future potential, and whether trainers risk being replaced by algorithms. ⠀ 🌟 Kassy shares personal insights, including what inspires her to write, how relationships have shaped her methods, and how she balances personal and professional life. ⠀ Don’t miss this enriching conversation - tune in to the 10th episode of LOVE.PEOPLE.TECHNOLOGY.LEARNING with Kassy LaBorie! ⠀ Lanes ⠀ #VirtualTraining #VILT #TrainingDesign #VirtualTrainer #KeynoteSpeaker #Author #LearningAndDevelopment #ProfessionalGrowth #TrainingDelivery #EmployeeEngagement #LanesAI #Podcast #LanesAIPodcast #LovePeopleTechnologyLearning #Lanes #Innovation #LeadershipDevelopment #CorporateLearning #EdTech #AI

Now live on the ULP: Egle Vinauskaite joins Josh Cardoz and Kate P. to explore how L&D teams can start more strategic value from their learning tech stack – and how doing so helps to drive organisational impact. Whether you're grappling with legacy systems, evaluating cutting-edge tools, or seeking to align your tech strategy with organisational goals, Egle's expertise provides a roadmap for making informed decisions. Discover how to balance innovation with practicality and create more effective, learner-centered experiences in your organisation. Listen now: https://hubs.li/Q02Knf570 A strategic approach to tech for L&D – with Egle Vinauskaite. The learning tech ecosystem is more complex than ever, leaving many L&D professionals feeling overwhelmed. In this episode of The Unforgettable Learning Podcast, Kate and Josh are joined by Egle Vinauskaite, Director of Learning Innovation Consultancy Nodes, to cut through the noise and provide practical insights on tech adoption and the future of learning technologies. Egle shares her perspective on the challenges organisations face when adopting new technologies, from dealing with clunky legacy systems to the allure of the latest tech trends. The conversation explores the importance of putting problems before technology, understanding the fundamental issues L&D is trying to solve, and the shift from content-centric to growth-oriented learning functions. Drawing from her extensive experience, Egle discusses the pitfalls of technology-first approaches and the need for a deeper understanding of learning principles. She highlights the importance of curiosity balanced with critical thinking when exploring new tech to assist with L&D processes. This episode offers valuable insights for L&D professionals grappling with technology decisions, emphasising the need to understand user needs, develop foundational knowledge, and resist being swayed by marketing hype. Egle's practical advice on adopting new technologies provides a guide to creating more effective, user-centered learning experiences in organisations. #unforgettablelearningpod #unforgettablelearning #LnD #podcast #digitallearning #skills #tech #learningtech

This was a great podcast episode, Egle Vinauskaite and Sponge. Particularly the discussions around problem-first vs tech-first (a conversation we've had multiple times, Laura Dervaityte) and how tech is solving content issues and not performance problems. Pushing content or fire-hosing with more and more learning content is not going to solve the underlying business issues, and it can so easily feel as if tech is just used to facilitate this pushing process. Is it because many L&D practitioners feel safe in adding more content because it's so visible, concrete and immediate? I mean, let's face it, getting to the root of a performance problem is hard. We need this problem-solving mindset first, before we even look at the learning format or the learning tech. And lastly, the concept of L&D in organisations as a growth centre really resonates with me. I would love to hear your thoughts Kershia Naidoo, Laura Dall, Rebecca Brothers (Assoc CIPD), Nikolina Talijan Hinic. #learninganddevelopment #learningtech #learningtechstrategy #learningadvisors

PODCAST: We all want learning initiatives to show meaningful business results. But what's the best way to do this - especially with customer education? Our Lead Analyst John Leh says It takes strategic thinking and the ability to look beyond standard learning progress data from an LMS. So, what should customer-minded professionals consider? Tune in and read highlights from this Talented Learning Show episode, as John compares notes with guest expert, Greg Rose, Chief Experience Officer at Intellum: "Proving the Business Impact of Customer Education" ▶https://lnkd.in/evwH7kSu What methods have worked for your organization? Feel free to add a comment! 👇 #customereducation #analytics #lms #cx #roi

In our latest podcast episode, Sneha Salvi, Sr. Manager of the Customer Education Team at Invince, shares valuable insights on how Customer Education is pivotal in driving exceptional customer experiences through LMS-centric learning. Full episode here: https://lnkd.in/d3Uxv4_v Key Topics Include: 1. The critical role of the Customer Education Team in onboarding and LMS adoption. 2. Current trends in Learning & Development like personalized learning paths and adaptive learning. 3. Innovative strategies for enhancing user engagement and success. 4. Creating effective content with interactive elements and gamification. 5. How LMS-centric customer education drives business success and boosts customer retention. Join us as we explore how targeted training and support can elevate customer satisfaction, loyalty, and long-term success! #CustomerExperience #LearningAndDevelopment #LMS #CustomerEducation #eLearning #Podcast #BusinessSuccess #Training #Invince #UpsideLMS

"We don't have a choice about whether to think metaphorically" Last week, I had a very nice exchange with Felix Penzias, creator, and author of digital learning products at create-mediadesign GmbH. We talked about teaching, workshop methods, and gamification. One of the things we found out that we are commonly fascinated by is metaphors. Felix shared with me wonderful handmade sketches from the books he read. I share here one of them and one quote, from the book  "Metaphors we live by" - G.Lakoff, M.Johnson. One of the things I use a lot in my trainings are metaphors. One example comes from the Clean language which I heard first time from ,Charles-Louis de Maere when he was invited by Nathy Ravez in her podcast. He was talking about the book of Caitlin Walker (PhD) which I also read and wrote some articles about: https://lnkd.in/dJmJTgyw I invite you to let your mind flow after reading the quote and if you know other books where the power of metaphors is revealed, please share them in the comments :) #teamflow #exchange #metaphors #trainings #learning

Rethink training effectiveness with a twist. This week on the Product Agility Podcast, Julie Dirksen, a leader in learning design and the brain behind "Design for How People Learn" and the new "Talk to the Elephant," joins me to challenge and change our perspectives on digital-age learning. 📘 Transforming Behavioural Science: Julie's latest insights bridge the gap between complex behavioural theories and practical learning design. She offers a toolkit for those eager to apply scientific principles in ways that genuinely resonate. 💡 Beyond Conventional Wisdom: Consider this - if handing over a million dollars could drive someone to achieve a desired behaviour, then we're not addressing a true learning challenge. Julie's argument sheds light on the essence of impactful education without the need for extravagant resources. 🤯 Strategy Over Spend: Our conversation explores how strategic thinking, rather than budget size, leads to the most meaningful and lasting learning experiences. Julie demonstrates the power of simplicity and creativity in designing effective learning solutions. Through Julie’s expertise, we're invited to explore innovative approaches to learning that go beyond traditional methods. Her books act not just as guides but as inspirations for all of us looking to make a real difference in the way people learn. What learning strategy has taken you by surprise in its effectiveness? Drop a comment below if this conversation inspired a new perspective or sparked an idea. #LearningDesign #JulieDirksen