What's the secret to turning satisfied customers into raving fans🤔 Dive deep into the art of customer success with Vic Kasoff, MBA, a seasoned VP of Partner Success on Ep 91 of Twins Talk Tech Leadership. Tune in for: ⭐Leverage customer referrals for organic growth ⭐Drive revenue through upselling and proactive account management ⭐Navigate the complexities of healthcare customer success ⭐Prevent churn by fostering strong customer relationships Vic shares his leadership insights, practical tips, and real-world examples of how customer success can fuel your organization's growth. 🎙️Spotify - https://spoti.fi/3NcHy5v 🎙️Apple - https://apple.co/4efdMJe #Podcast #leadership #customersatisfaction Danny Suk Brown David Suk Brown
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🤩 Beyond thrilled to share this picture of our Microsoft Prestige Award: Supplier-to-Supplier of the Year. Shout out to our fabulous champions and partners at The Black Partner Growth Initiative (BPGI), The Black Channel Partner Alliance (BCPA), and Microsoft💗 And a heartfelt thank you to those partner founders we served with sales and marketing coaching. We're dedicated to your success! Here's to continuing our journey of excellence together🙌 #microsoft #executivecoaching #entrepreneur
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The Twins are at the MSP Rescue Roadshow today. Check out David Suk Brown delivering his Communication to Influence keynote🌟 Danny Suk Brown #msprescueroadshow #dallas #msp #sales Twins Talk It Up
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The data on MSP growth in 2024 is bananas! 🍌 Do you know the secret to maximizing this growth opportunity? It's to 💥scale sustainably💥 Many MSPs struggle to grow their business without compromising quality or profitability. This often leads to issues like CEO burnout, missed opportunities, unproductive team members lingering, and an inability to meet increasing client demands. A thriving MSP, when led to scale sustainably, delivers exceptional service to its clients while maximizing revenue due to its system for scaling. What does it look like to... Elevate your MSP's performance with AppMeetup's SparkCEO: 🪴Strategic leadership development from industry executives: Gain the skills to navigate growth, build high-performing teams, and foster a thriving company culture. 📈Proven sales & marketing strategies for immediate and long-term wins: Learn how to attract high-value clients, optimize your sales funnel, and establish a strong brand presence. 🙌Team building mentoring: Discover strategies to recruit, develop, and retain your top talent. 🗣️Access to a thriving MSP community: Connect with like-minded CEOs, share best practices, explore P2P opportunities, and find support. Are you ready to scale your MSP's revenue and impact? Great! Click and review the SparkCEO details - https://lnkd.in/e9GfRgeX Canalys Jay McBain #msp #leadership #businessgrowth
Who are the most optimistic (and highest performing) business owners across the 297 global subindustries? Managed Service Providers. 88% of MSPs surveyed this week are in growth mode in 2024 with 57% of them growing by double-digits in a world economy only growing by 2.9% Not only are they reporting record revenue growth, they are growing profitability at the same time. With $548 billion in global sales, managed services now makes up over 15% of client budgets on IT hardware, software, and services with 335,000 firms now participating with at least one managed contract.
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Struggling to pinpoint what’s holding you back? You’re not alone. Even top leaders face this challenge. Leadership isn’t just about guiding others; it’s about understanding yourself. Without self-reflection, you might miss the blind spots that are limiting your success. In this episode of Twins Talk It Up, David explores how introspection helps leaders like Satya Nadella, Oprah Winfrey, and Ray Dalio achieve greater self-awareness and make better decisions. Incorporate self-reflection into your routine to identify areas for growth and inspire your team to embrace feedback and drive progress. Tune in to Twins Talk It Up episode 211 to learn how self-reflection can propel your leadership journey. 🎧 Listen now: Spotify: https://spoti.fi/3X7NOzQ Apple Podcasts: https://apple.co/4cOxHx3 #Leadership #SelfReflection #GrowthMindset #TwinsTalkItUp
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Calling all ambitious women executives! The Fearless Woman Leadership Journal is the guide you've been looking for. Be inspired, be empowered, and be in action DAILY as you plan your work and work your plan. This powerful journal is designed to help you: 💫Craft a clear vision: Define what matters most and chart your path to achieving it. 🧠Develop a bulletproof mindset: Weekly inspiration and challenges to keep you motivated and unstoppable. 💪Cultivate daily habits: Empowering practices and a gratitude log to foster well-being and success. 📈Track your progress: Celebrate your wins and visualize your journey with a dedicated calendar. Ready to turn intention into impact? Secure your The Fearless Woman Leadership Journal today! ➡️https://www.rfr.bz/lmnt0lo
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📊 𝗧𝗵𝗲 𝗢𝗻𝗲 𝗧𝗵𝗶𝗻𝗴 𝗘𝘃𝗲𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿 𝗠𝘂𝘀𝘁 𝗠𝗮𝘀𝘁𝗲𝗿: 𝗞𝗻𝗼𝘄𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 In this clip from Twins Talk It Up episode 210, Danny dives into why understanding your numbers is non-negotiable for business success. Your data isn’t just numbers on a sheet; it’s the heartbeat of your strategy. Whether you’re leading a team or running a department, knowing your metrics means knowing your business. Curious about how this can transform your approach? Check out the full episode and start mastering your numbers. 🎧 Catch the episode on streaming platforms now: Spotify: https://spoti.fi/4cEToQ0 Apple Podcast: https://apple.co/3TaSNia You can also follow our tiktok for more personal videos: @twinstalkitup
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In the latest episode of Twins Talk It Up, David and Danny dives deep into fresh strategies in the tech space with Jeff Taylor, Channel Strategy Leader at Lenovo. 💬 The conversation highlights the importance of looking beyond just the product and nurturing genuine connections to drive business success. Another profound moment is when David asks, “If you can touch on why you chose to donate the proceeds from your books to the V Foundation?” Jeff shares his passion for making a difference and how this cause is close to his heart. Tune in to hear Jeff’s inspiring insights on both business and giving back. 🎧 Listen now and download the episode: Spotify: https://spoti.fi/471G5I7 Apple Podcast: https://apple.co/3SSsLjx
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𝗧𝗵𝗲 𝘆𝗲𝗮𝗿’𝘀 𝗻𝗼𝘁 𝗼𝘃𝗲𝗿 𝘆𝗲𝘁—𝗮𝗿𝗲 𝘆𝗼𝘂 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗰𝗹𝗼𝘀𝗲 𝟮𝟬𝟮𝟰 𝗼𝗻 𝗮 𝗵𝗶𝗴𝗵 𝗻𝗼𝘁𝗲? In Episode 210 of Twins Talk It Up, Danny dives into the 5 essential actions every leader needs to take before the year wraps up. Want to ensure a strong finish and set the stage for an even better 2025? Here's a preview: 1️⃣ Know your numbers: Metrics are your roadmap to success. 2️⃣ Understand your ICP: Align with what truly matters to your Ideal Client Profile. 3️⃣ Refine your ICP: Evolving markets mean reassessing your target. 4️⃣ Automate: Free up time by streamlining tasks. 5️⃣ Leverage Social Media: Focus on building connections and trust. 💡 Bonus Insight: Inspire your buyers and make their journey seamless. When your clients succeed, so do you. If you’re looking to finish the year strong and hit the ground running in 2025, this episode is a must-listen. 🎧 Catch the episode on streaming platforms now: Spotify: https://spoti.fi/4cEToQ0 Apple Podcast: https://apple.co/3TaSNia 🌐 For more on leadership, soft skills, and coaching resources, visit appmeetup.com. 💬 And don’t forget to ask about using your flex dollars to support ongoing education and growth. #Leadership #BusinessStrategy #YearEndPlanning #ClientSuccess #TwinsTalkItUp #Podcast
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Chief Commercial Officer | Strategy & Growth for Digital Health | Sales & Client Success Leader | Advisor | Healthtech Start-Ups
2dWise words from a wise man! Great stuff Vic Kasoff, MBA