Annabelle Druce’s Post

Transform Your Customer Journey with Appian Connected Onboarding and Servicing! Ready to take your customer journey to the next level? Introducing Appian Connected Onboarding and Servicing – your ultimate solution for seamless process orchestration. Watch our video to discover how you can streamline operations and drive success. 🔍 Top Benefits: - Process Configuration: Easily adapt onboarding workflows to changing customer requirements. - Connected Experience: Engage users across web and mobile devices for a seamless experience. - Intelligent Automation: Streamline tasks intelligently with AI-driven automation. - Secure, Self-Service Client Site: Manage requests securely and empower users to complete tasks independently. Revolutionise your operations and exceed customer expectations? Learn more about Appian Connected Onboarding and Servicing today. Empower your business with Appian! #ProcessOrchestration #CustomerExperience #Efficiency #Innovation #AppianSolutions

As I hit the milestone of 18 months at Appian, I've had the privilege of witnessing firsthand how workflow automation transforms businesses. Here’s how this powerful tool has helped our customers drive growth: 1. Efficiency and Productivity: Over the past year and a half, I've seen our customers eliminate repetitive, manual tasks, allowing their teams to focus on high-value activities. By automating routine processes, they’ve significantly reduced the time and effort required to complete tasks, leading to remarkable gains in productivity and efficiency. 2. Consistency and Accuracy: Manual processes are prone to errors, but with Appian’s workflow automation, our customers ensure tasks are completed consistently and accurately every time. This not only reduces the risk of costly mistakes but also enhances the overall quality of their work. 3. Enhanced Collaboration: Automation tools have facilitated better collaboration among our customers' team members. Streamlined communication and automated notifications keep everyone on the same page, enabling cohesive and efficient teamwork towards common goals. 4. Scalability: As businesses grow, so do their processes. Workflow automation with Appian provides the scalability needed to handle increased workloads without compromising on quality or efficiency. Our customers have seamlessly scaled their operations to meet changing business needs. 5. Data-Driven Insights: Automated workflows generate valuable data that our customers analyze to gain insights into their business processes. Leveraging this data, they’ve been able to identify bottlenecks, optimize workflows, and make informed decisions that drive continuous improvement and growth. 6. Cost Savings: By reducing the time and resources required to complete tasks, our customers have lowered their operational costs. They achieve more with less, redirecting saved resources towards strategic initiatives that foster growth and innovation. 7. Customer Satisfaction: Faster, more efficient processes lead to quicker response times and better service delivery, enhancing customer satisfaction. Satisfied customers are more likely to return and recommend their business to others, driving growth through increased loyalty and referrals. Reflecting on these 18 months, I’m incredibly proud of the impact we’ve had on our customers. Implementing workflow automation with Appian has transformed the way they operate, unlocking new levels of efficiency and growth. Whether you’re a small startup or a large enterprise, the benefits of automation are clear. How has workflow automation impacted your business? Share your experiences and insights in the comments below! #Appian #BusinessGrowth #WorkflowAutomation #Efficiency #Productivity #Innovation #CustomerSuccess

🚀 Exciting Announcement: 100 Days, 100 Tips of Appian! 🚀 I’m thrilled to share that starting from today, I’ll be launching a new Linkedin series on Appian called “100 Days, 100 Tips of Appian” 🎉 For the next 100 days, I’ll be posting a daily Appian tip to help developers, process architects, and enthusiasts alike! Whether you’re just getting started with Appian or looking to sharpen your skills, these tips will cover a wide range of topics from process models, interface design, expression rules and constant, integrations, best practices, and much more. Follow along for practical insights and actionable advice that will help you get the most out of Appian! 💡 🔔 Don’t forget to hit the connect and follow button to stay updated and join the conversation using #100AppianTips Let’s elevate our Appian skills together! 💪 #Appian #LowCode #Automation #AppianTips #100DaysOfAppian #DigitalTransformation

For the third month in a row, Macedon is once again in the top 5 contenders of Appian's Sales Mastery Challenge! Continuous learning and continuous improvement are a core element of how we run our projects, our business, and our business relationships. Staying on top of the latest and greatest information in our industry (and Appian in particular) gives us the ability to advise our clients on cutting-edge advancements that can positively impact their outcomes. In fact, Macedon acts as a beta tester for nearly every new feature Appian releases - giving us early insight into those changes and allowing us to provide reliable information as soon as those features become available. How can our knowledge help simplify your work? #simplifyWork #simplifyProcess #simplifySales #caringLearningResults #AppianPartner #appian

Happy Monday Appian Folks 🌞 I woke up today to an Appian environment upgrade and it made me super curious to write an article about some best practices while upgrading your Appian environment. Happy reading below 😊 : 1. Appian is backward compatible, so new release wont affect the current projects and sites should run as usual post-release . However, it is also possible for users to be affected by the upgrade, like any UI change. so here are few points to follow- a. Review the release notes b. Identify and Alert stakeholders if any significant change c. Make a plan to test and deploy the release 2. Upgrade timeline: Make sure to release or upgrade the environment on non business hours like weekends. Also, first upgrade the Test environment and do the required smoke and regression testing, then, do the Production, followed by, Development(DEV) environment release within next 7-10 days on any non business hours. Ending the release with DEV environment gives ability to do the hotfix without putting extra development efforts. 3. Determine the test cases and validation procedures before the release. Test cases may include smoke testing, regression testing, automated testing provided by Appian. 4. If required to reschedule the release, raise the request on Appian Forum. 5. If still there are some issues with the latest release, Worry not, Appian will help you resolve and give a workaround on the same, but still if the issue persist, the upgrade will be rolled back to pre upgrade version. Don't forget to generate the health report on Production environment too :) Hope this helps 🙂 #Appian #AppianDevelopment #AppianDeveloper

Discover the Power of Low Code Development with Appian! Join us at Appian Around the World in London on June 25th, 2024, and see how our intuitive platform can drive your business forward. Don't miss the chance to explore limitless possibilities with Stewart Morin, our COO, and learn firsthand how Appian accelerates digital transformation. Ready to elevate your enterprise? Visit us at the event or connect online to start your journey with Appian today! #AppianAroundTheWorld #LowCodeRevolution #DigitalTransformation #LondonTechEvent

Day 13 - Appian Tip: Managing Task Assignment Smartly Effective task assignment in Appian ensures that tasks are routed to the right users or groups, improving process efficiency and user productivity. Why It’s Important: • Streamlines workflows by ensuring tasks are assigned to the right individuals or teams. • Reduces delays by using dynamic assignment based on business rules. • Enhances accountability and tracking by clearly defining task ownership. Pro Tip: • Use dynamic task assignment with expressions like loggedInUser() or custom logic to assign tasks based on roles or data. • Always configure task escalations or reassignments to handle delays effectively. • Leverage task reports to monitor and optimize task performance. 🔔 Don’t forget to hit the follow button to stay updated and join the conversation using #100AppianTips #Appian #LowCode #Automation #AppianTips #100DaysOfAppian #DigitalTransformation

💡 Exploring Hierarchies in Appian 💻 I recently worked with the a!hierarchyBrowserFieldTree() component in #Appian, and I’m excited to share how it makes displaying hierarchical data so much more intuitive! 🌳 Whether it's for navigating complex structures like organizational charts or product categories, this component lets you easily manage and visualize parent-child relationships. The built-in search feature ensures users can quickly find what they need. 🚀 #AppianDeveloper #LowCode #HierarchyVisualization #Automation

The release has happened! Did you miss it? Don't worry, we have you covered. Find everything you need on-demand on the Appian site. Join Appian experts to learn about the exciting new features in the upcoming 24.1 release, and hear from our experts how you can implement these features in your Appian workflows and apps. #Appian #AppianDeveloper What’s on the agenda: 💡 Hear about the key features in automation & AI, data fabric, total experience, and more. 💡 Get a better grasp & developer perspective on each feature’s functionality and benefits. 💡 Ask your questions using live chat. 📅 Save the date: February 28, 11 AM ET 📅 Sign up for the event notification today!

I am happy to share that I have achieved Appian Pre-Sales Accreditation! 🎉 From mastering various client demo delivery techniques to understanding how to effectively prepare for demos and applying UI design principles for Appian interfaces, this certification covers a wide array of essential topics. As someone with a technical background, diving into the realm of pre-sales was a refreshing challenge for me. I believe this course will be incredibly beneficial for individuals involved in pre-sales or client proposals. 🚀 #AppianInsights #AppianCertification #Appian #lowcode #sales